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Carter Honda

Vancouver, BC

4.8
794 Reviews

2390 Burrard St

Vancouver, BC

V6J 3J1

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794 Reviews of Carter Honda

March 06, 2021

Everyone was friendly and my car was fixed so it was a great experience. The final visit was quicker than I thought so it tuned out even better. Thank you! More

by Chow
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Levi
March 06, 2021

I am driving my third Honda purchased from Carter. I was happy with the service from the outset (1984) and believe that the support and service has improved over the years. More

by ejkrieger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure
February 26, 2021

Helpful and informative as usual.Kept me updated with Helpful and informative as usual. Kept me updated with progress and problems found during maintenance. Itemized and prioritized work I asked to be l More

by T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parisa
February 23, 2021

Rambo was an excellent and helpful employee. He ensured we were taken cared of and answers the questions he knew while getting confirmation on the questions he did not know the answers to. When we came bac More

by Surekha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rambo
February 23, 2021

As usual, the service was good, prompt and pleasant. I like the fact that you are presently providing your customers with a free car wash next door. That is very nice. More

by phawthorn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Levi customer service man at counter
February 20, 2021

Wonderful service. Quick and thorough. Very helpful telephone reception and technician. Emergency appointment so very thankful it could be dealt with immediately. Friendly place to wait. More

by A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Levi
February 20, 2021

Outstanding customer service from the get go, including Marcello, the driver, who too should be recognized as part of the team Staff is very friendly and helpful from original phone call to paying my bill More

by engage.gracevanhorne
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Levi, Marcello and one other whose names just escapes me. Helped me with my bill by going over what had been done.
February 15, 2021

Experience with Daren was terrific. Provided solid advice with no BS, and gave me a price that seemed fair so didn't shop elsewhere. Delivery of new vehicle was about a week earlier than estimated. Will be More

by mark g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daren Rodillas
February 13, 2021

Mark was excellent to deal with. Good communication and addressed any questions I had very well. Described all the services provided when he went over the bill. More

by gwjohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
February 10, 2021

Excellent service and sound advice from rep. I got a 20 min *advance* notification of when my car would be ready for pickup. I appreciated that. Free car wash card is always welcome. More

by Kerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Glavas
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