Carling Mazda
Ottawa, ON
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Carling Mazda has great customer service. I had to bring my car in for service and I dealt with Sebastian at the service desk. He gave me great customer service. I had to bring my car in for service and I dealt with Sebastian at the service desk. He gave me great customer service. More
Got some work done on the car by the mechanics here is a bit overpriced but they did a good job and they take time to even send videos of the problems and video to fix them it would be a 5 for me I just fin bit overpriced but they did a good job and they take time to even send videos of the problems and video to fix them it would be a 5 for me I just find it a bit overpriced. More
Exceptional experience in purchasing and servicing my 2017 mazda3. They got me just what i wanted at a great price. Service is quick, efficient, knowledgeable. Overall, Carling Mazda is informed, helpful 2017 mazda3. They got me just what i wanted at a great price. Service is quick, efficient, knowledgeable. Overall, Carling Mazda is informed, helpful, transparent. I recommend them to everyone i know. More
Worst experience ever Do not go here. The price I was quoted in writing got jacked up by 500 bucks who else can pull this crap ? They didn’t even fix my bumper or install Do not go here. The price I was quoted in writing got jacked up by 500 bucks who else can pull this crap ? They didn’t even fix my bumper or install properly after waiting 4 days .. for an hours work ... really ?? More
Very friendly folks!! I have had my car for one year now and LOVE it! It had it’s checkup last fall and will be coming in again shortly for it’s spring checkup. Looking fo I have had my car for one year now and LOVE it! It had it’s checkup last fall and will be coming in again shortly for it’s spring checkup. Looking forward to seeing the folks in the shop again. More
Poor Customer Service After a recent incident that resulted in extremely poor customer service and lost winter tires, I will no longer be returning or recommending this loc After a recent incident that resulted in extremely poor customer service and lost winter tires, I will no longer be returning or recommending this location. However, Al at this location is amazing. If it wasn't for him I would've stopped coming here years ago. I love my CX5 and I would recommend this car to anyone. More
Service quality Bought a CX5 AWD from Carling Mazda in November 2014. Have had one minor warranty repair (power window winder). Apart from that I've had scheduled ser Bought a CX5 AWD from Carling Mazda in November 2014. Have had one minor warranty repair (power window winder). Apart from that I've had scheduled services, seasonal wheel swaps, oil changes, until August 10 when, at 67000kms (72000kms service) the rear brake rotors and pads were replaced. I also have a 2007 Mazda 3 GT that I bought from my daughter (she bought it second hand as a trade-in from a Honda dealer). It's up to 160000kms. I've taken it to Carling Mazda for services, oil changes, brake work, seasonal wheel swaps, one issue with the ignition/transmission lock). In all this I have never been less than thoroughly pleased with the quality of the service provided by Al Greer and the service staff. Al is consistently cheerful, friendly (but not overly so), knowledgable about the vehicles, and is always willing to fully explain what work has been done and why. He always goes over the bill, answers any questions, is very clear in his recommendations of what needs to be done, what should be done, and what is beginning to appear on the horizon as probable future issues. Thoroughly professional, a pleasure to deal with. More
Fistr rate service Best service department I have ever come across. Service advisors are very aware of potential issues with my car and a step ahead when I mention what Best service department I have ever come across. Service advisors are very aware of potential issues with my car and a step ahead when I mention what I consider a problem. the response is always - "we are aware and it will be fixed - eg. LED daytime running light flickering and delamination of dash trim around Navigation system. Both fixed quickly with no hassle at all. Technicians do excellent work and car is always returned clean. More
Great Service My MX5 was serviced and was completed on time and with satisfaction. Friendly and knowledgable staff. They regularly remind me for my service appoint My MX5 was serviced and was completed on time and with satisfaction. Friendly and knowledgable staff. They regularly remind me for my service appointments and I would recommend them. More
regular scheduled maintenance Brought 2016 MX5 in for regular scheduled maintenance Completed on time and with satisfaction Al the service advisor is very knowledgable and very Brought 2016 MX5 in for regular scheduled maintenance Completed on time and with satisfaction Al the service advisor is very knowledgable and very helpful in getting the work completed The two outside issues of concern were taken care of with satisfaction My other car 2009 Mazda 6 is also brought in for services there as well More
