I went to Carling Mazda after researching my desired car through web and friends, and was ready to buy my first new car: a Mazda 3 with Skyactive. The first time I went to Carling Mazda, I got Youri as a salesman, and he was nice enough. However, despite me asking for printouts of the quotes he was giving me, all that I walked out with the first day was his business card with a few numbers written on the back. My (male) friend went to a dealership in another city to research my car for me and walked out with the glossy brochure and 8 pages of printed-out financing and leasing worksheets. Nevertheless, I went back to Carling Mazda because I wanted to buy my car. After a pleasant time with another salesman, whose name I unfortunately forget, I was handed back to Youri. He majorly low-balled my trade-in, was condescending, and made me feel like I was a waste of his time. He told me that since I had waited a week to decide, I had missed out on the last month's Mazda Canada deal, and was subject to a new offer (fair enough, it's Mazda Canada that administers the cash-back and financing policies). He then showed me numbers saying my payments would be an extra $60/month because I missed the deal. I left the dealership almost in tears, and wish I had been able to continue to deal with the second salesman I spoke to, since he was not at all condescending and seemed to be actually appreciative of my business. Even though Youri's printer "hadn't been working" I got a print-out this time, and only realized the reason for the big difference in pricing when I looked at it later. He had been trying to sell me a car on the lot that was $4000 more than the model I wanted. Though he scoffed at me when I said I'd have to wait until a better deal came along (maybe when the 2014s were delivered), I found a better deal. I just picked up my super awesome Mazda 3 with Skyactive...purchased at Bank Street Mazda.