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Carle Ford

2.4

5 Lifetime Reviews

901 rue Dollard, Gatineau, Quebec J8L 3T4 Directions
Sales: (819) 986-3000

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5 Reviews of Carle Ford

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October 27, 2017

"Not the same service once they get their money."

- ladybug

Purchased a used F-150 and the service at first was not the best, due to a language barrier with one of them, but then dealt with the owner's son, which was good during the purchase. That changed, and I feel once they got their money, that was is it. The great service stopped there. We feel like this was another bad experience with a dealership, as bad surprises always seem to happen after the purchase.

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Recommend Dealer
No
Employees Worked With
Gabriel Carle and several others
April 25, 2017

"Just be wise when you walk in"

- Do your best

We purchased a used 1 year old 2016 F-250 that included the Ford maintenance package purchased by the previous owner. This is a transferable feature we very much liked and the Carle salesman was very up on. However, the dealer failed to tell us there was a transfer fee and no mention of the paperwork required for the transfer to take place. We found this out at our local Ford dealer. In fact, I asked the Carle salesman about it and he said there would be no problem. Also, I asked them to give the truck a good cleaning inside. Carpets and seats had only a fast vacuum and a deodorizer spray. Also, they conveniently kept forgetting about other negotiated items that I had to remind them of delaying delivery. Also, communications between departments was bad. No one talks to each other. Suspect maybe the English to French transfer of information could have been the cause. Know exactly what you want and have everything written down. Everything! Their casualness...and yes, friendliness may seem nice but it will work against you. This is business. And never trust one line reviews...of anything.

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Recommend Dealer
No
Employees Worked With
Xxx
November 18, 2016

"Excellent"

- Fanny8501

J'ai adoré mon experience avec Carle Ford . J'ai ete ecoute et traite avec un grand professionalisme. Mes attentes et besoins ont ete comble et je repart avec un magnifique vehicule qui repond parfaitement à mes attentes.Merci Carle Ford

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Recommend Dealer
Yes
Employees Worked With
Gabriel Carle
October 05, 2016

"Merci "

- F150

Super !!!! Toujours un service exceptionel cher carle ford un service inconparable merci a alexandre longpre pour ca patience et sont ecoute toujours disponible a vaux besoin merci a tout lequipe de carle ford

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Recommend Dealer
Yes
Employees Worked With
Alexandre longpre
October 05, 2016

"Great experience"

- Ford123

I just got a new Ford and I love it! The whole process was seemless and the sales guy communicated with me well throughout. Great experience.

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Recommend Dealer
Yes
Employees Worked With
Paul
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