Cardinal Kia
Niagara Falls, ON
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109 Reviews of Cardinal Kia
Important and Valued A thank you for the great service received from the service department at Kia Cardinal. Although I had a small issue, I was made to feel just as impor A thank you for the great service received from the service department at Kia Cardinal. Although I had a small issue, I was made to feel just as important for those that have been Kia Cardinal customer for years. They value their customers, giving great customer service and trust. They go the extra mile just to resolve issues, no matter how small. Thank you Shelly and Mike for making me feel important. I'll be back. :) More
Wicked awesome and helpful On the road we are down and out they helped us out got us back on the road wouldn't recommend them or best customer service ever. Ask for Shelly Roots On the road we are down and out they helped us out got us back on the road wouldn't recommend them or best customer service ever. Ask for Shelly Roots in the service department More
great service @ Kia Cardinal service performed as expected. Shelley R. did a lot of extra work getting estimates on tires and brakes!! Nice to have someone go the extra mile service performed as expected. Shelley R. did a lot of extra work getting estimates on tires and brakes!! Nice to have someone go the extra mile More
Service 2 and gas injection flush Excellent customer service by Shelly and her boys! My car smells like new and runs so much better! Thank you for a very pleasent experience, Excellent customer service by Shelly and her boys! My car smells like new and runs so much better! Thank you for a very pleasent experience, More
Amazing customer service and service manager I've been going to Cardinal Kia for over a year now and I have to say that every time I go there for a service, it's been extremely enjoyable. Shelly I've been going to Cardinal Kia for over a year now and I have to say that every time I go there for a service, it's been extremely enjoyable. Shelly Rootes, the service manager, is just phenomenal! She always accommodates me for each service. I recently had a flat tire the night before my G test and she hustled, along with the rest of the Kia team, and was able to find me a tire so I could make it on time. She was able to help me through a stressful day and I could say that I passed my G test because of her! It's a joy coming back for my services knowing I'll be in good hands. More
Service with a smile I Get my oil changes done and any concerns addressed right away. Always happy to return knowing Im taken care of. Thanks from C T I Get my oil changes done and any concerns addressed right away. Always happy to return knowing Im taken care of. Thanks from C T More
Excellcent customer service Shelly and her service staff bend over backwards for for their customers. I love the special little things they do there. Shelly always makes us feel Shelly and her service staff bend over backwards for for their customers. I love the special little things they do there. Shelly always makes us feel like home at kia and part of the kia family thank you. Ziggy More
Great service every time I have been dealing with Kia for 7 years, I wouldn't go anywhere else. Shelly is fabulous to deal with. She always goes the extra mile for great cust I have been dealing with Kia for 7 years, I wouldn't go anywhere else. Shelly is fabulous to deal with. She always goes the extra mile for great customer service. More
Reliable customer care I have been a customer for the past 15 years. Shelley and the service team, as well as their receptionist and sales staff, have always provided excep I have been a customer for the past 15 years. Shelley and the service team, as well as their receptionist and sales staff, have always provided exceptional service! I would highly recommend KIA to anyone looking for an outstanding vehicle with outstanding care from the Niagara Falls location. More
HOLY CRAP WHAT A TRAIN WRECK THIS DEALERSHIP IS I WILL MAKE THIS SHORT. I WOULD RATHER HAVE MY KIA SERVICED BY CANADAIN TIRE OR A PLACE LIKE ACTIVE GREEN & ROSS THAT'S HOW BAD THIS KIA STORE IS!!! I WILL MAKE THIS SHORT. I WOULD RATHER HAVE MY KIA SERVICED BY CANADAIN TIRE OR A PLACE LIKE ACTIVE GREEN & ROSS THAT'S HOW BAD THIS KIA STORE IS!!! More