Cardinal Kia

Extremely disappointed in our experience with Kia and their sales and management team. We bought 2 vehicles totalling 50,000 and in the 3 months we’ve had them we have had numerous issues with both. Head their sales and management team. We bought 2 vehicles totalling 50,000 and in the 3 months we’ve had them we have had numerous issues with both. Headlight, transmission totally gone and needed rebuilt by another dealership, blinker,O2 sensor. Ball joint ball bearing ,thermostat. Ball bearing and ball joint should have been covered as the issue was there from day one. We heard the noise from bearing but was told it was the bigger truck tires they had in it. Ball joint too would have been found had a proper safety been done. We were pretty much told well if you had gotten the extra warranty this would be covered. The one vehicle has been in that shop 4 separate times while we were given a filthy loaner vehicle to drive with no air and the one window wouldn’t open and the windshield cracked. I just let it sit in my driveway. When they did the bearing and ball joint ( I had to pay for parts) they said there was no lock key for the wheel removal. Now how the heck did they even do a safety if they didn’t take the wheels off?? Called him on it and he stammered and said well they must have lost it when they did it. Sure!! I wish I could just give these vehicles back. I strongly suggest if you feel you need to buy from here be wary of the sales staff and please get your vehicle checked out by another garage and not this one. Not even an apology from management. I guess they got my money and that’s all they need. Very disappointed in the whole situation with Kia. Definitely buyer beware at this place. More

A wonderful experience Excellent dealership, Kirk at sales, Rana at finance to Matt at Service absolutely fantastic. Matt at service is articulate, smart and he listens. Hig Excellent dealership, Kirk at sales, Rana at finance to Matt at Service absolutely fantastic. Matt at service is articulate, smart and he listens. Highly recommend! More

Was a pleasure doing business with Tim and Igor very knowledgable and made you feel comfortable not pushy salesmen like other dealers. Will tell friends and family about this place👍 knowledgable and made you feel comfortable not pushy salesmen like other dealers. Will tell friends and family about this place👍 More

owner a xxx rear seatbelt design flaw owner tried for hr trying to solve told me to go to ct and buy extension belt now ripping rear seat 2020 soul wish i kept my rear seatbelt design flaw owner tried for hr trying to solve told me to go to ct and buy extension belt now ripping rear seat 2020 soul wish i kept my 2019 soul no problem with belts on it More

Would not trust the sales staff. get everything in writing before you sign for your vehicle and the monthly payment they will change everything lol writing before you sign for your vehicle and the monthly payment they will change everything lol More

Purchase of a 2013 Hyundai Sonata I first contacted Cardinal Kia and met with sales rep Kyle Hainstock who was very helpful in every way in my selection of the above mentioned vehicle I first contacted Cardinal Kia and met with sales rep Kyle Hainstock who was very helpful in every way in my selection of the above mentioned vehicle. He went out of his way to make sure that I knew everything on file regarding the vehicle and satisfied my curiosity in every way. I have purchased a number of vehicles in various cities in many parts of Canada over the years and I would rate Cardinal Kia as the best. After the financial matters were settled, I then met with Rana Pagliacci, Financial Manager, who handled the financial area of the purchase and she was very efficient in the explanation of the sales contract. All in all, it was a great experience, one I never experienced before in purchasing a vehicle. I wish all Auto Dealers offered the same service. I would recommend this Dealership to any and all who would be considering the purchase of a vehicle. More

So good, So friendly place. I signed up for the 2011 Hyundai Santa Fe here on Christmas Eve. Andrew, my dealer, always kindly treated me, and the day I went to get a car, the car I signed up for the 2011 Hyundai Santa Fe here on Christmas Eve. Andrew, my dealer, always kindly treated me, and the day I went to get a car, the car was washed completely to look like a new car and was filled with gas. I was lucky to get this place. More

Purchase of 2020 Kia Soul Just purchased a 2020 Kia Soul. Excellent service, extremely helpful and patient! Very friendly! I strongly recommend this dealership!! Andrew Just purchased a 2020 Kia Soul. Excellent service, extremely helpful and patient! Very friendly! I strongly recommend this dealership!! Andrew Jenkins Rana Pagliacci and Magid Sheikh were awesome to deal with!!!! Thank you Gina and Dustin More

Eddie Herrick My experience was excellent, From walking to driving away in my New Kia . I recommend anyone looking for a new vehicle to come in and talk in these gu My experience was excellent, From walking to driving away in my New Kia . I recommend anyone looking for a new vehicle to come in and talk in these guys More

buying a used Car Exellent service...Paul was very courteous, professional and friendly...helped me in every way ,the Car I bought was Detailed to Perfection...they ev Exellent service...Paul was very courteous, professional and friendly...helped me in every way ,the Car I bought was Detailed to Perfection...they even fill up your tank thx Paul More