This dealership spends a lot of money marketing themselves as the safe buy...the truth is, they are among the worst businesses I have yet to deal with. They sold me a used 2012 Mazda 3 GT Sport based on a sticker price of approximately $14,000. I was told the paperwork was going to take a few days and so it did. I got my ride into the dealer to pick up the car and sign the paperwork on the day they had said to come in. When I got reading the paperwork, the price of the car had suddenly increased to over $22k. When I asked why, they said that the loan had come from Dejardain and that the bank required the purchase of a full warranty in order to approve the loan. This later turned out to be a lie, the bank had actually given me an extra $5000.00 as part of a loan incentive that I could either give back to the bank or use for my own personal use. Rather than giving this to me and letting me choose what to do with my money, I instead got a song and dance and they kept the money in exchange for a drive train warranty - I was told that I had no choice in the matter. The rest of the difference was basically admin fees (despite the fact that their commercials brag about paying whats on the sticker with no admin fees, they simply changed the name of the fees). If this wasn't bad enough, 6 months later while rotating my tires I discover that the back tires on the car were not just worn, but in DANGEROUS condition. And its not as though the car had been driven to excess, 20k km and the tires were showing metal. For those of you who do not know, CHEAP Walmart brand tires come with at least 100k km warranties. The tires had been taken from a vehicle with a bad alignment, and while their tread depth may have been within legal limits, there is simply no way the mechanic did not notice that the outside treads (the ones you can see) were way deeper than the inner treads (the ones you need to get under the car to see). I remembered being rushed by the salesman during my own inspection of the tires, and now I know why. When I challenged them about this they first hid behind policy, then tried to hang up on me....the woman at the parts counter even started over-reacting (probably for the benefit of a third party listener) and tried to dismiss me as an abusive caller (which i certainly was not, my own companions were in shock about what they were hearing). At this point I tried to talk to a manager. When the manager finally picked up, he acted as though we had no connection, despite the fact that I could hear him clear as day. After he hung up on me, I called him back again directly. Finally with a manager on the other line I explained my situation to him, and gave him the chance to do the right thing, I even offered to pay the cost value of some cheap replacement tires. He agreed to this and said he would call me back with a price. When he finally called back, he quoted me a retail price well above the competition. Balancing the tires and putting them on the rim would be another charge. When I told him that i could buy retail tires from Walmart for a fraction of that price, he became hostile, told me that he was fine with losing my business and hung up the phone on me. Car Canada is just another big store making profits of the backs of their clients without any regard for their safety or their repeat business. What would have happened if those tires had blown on the highway with my three little girls in the car... There is a reason they are able to afford that huge inventory, and its not good business, its deception, pure and simple. P.S. My alignment ended up being just fine, the tires they put on were defective and dangerous, plain and simple.