Car-On Auto Sales

Mario and the team at Car-On gave me a fair price on my trade and sold me an outstanding car! trade and sold me an outstanding car! More

I am a repeat customer who has had great experiences in the past. But if 0star was a rating, it would be deserved. I personally average buying one car per year, and between my partner and I we've had 3 bou the past. But if 0star was a rating, it would be deserved. I personally average buying one car per year, and between my partner and I we've had 3 bought at Car-On in under 3years. My most recent purchase had bolts broken off in the rear license plate holes, and being a steel part of the vehicle I gave specific instructions to the salesperson to leave it for me to do myself if they couldn't do it without damaging the paint. I later called the finance manager and gave the same instruction. I was assured they were able to do so. A few days after i got home the rear plate was off the vehicle in my driveway and i noticed damage beneath. The threaded portion is ground flat, holes are drilled oversized (and two different sizes) with bolts that fit loose in the hole. Their tool also slipped and gouged the hatch which they covered with a different colour. They offered to paint the hatch which I refused because the car would still no longer be in the condition I originally purchased it. They are now charging me over $2800 to restock a vehicle that was damaged by their own negligence! I called and requested to speak with their superiors and was brushed off, multiple times. They are dishonest, deceitful, and I will not allow anyone else I know to shop here. I almost forgot to mention that the car was delivered with an empty tank, broken wiper blades, a door handle that wont open, malfunctioning lights in the fan-speed knob, AND THEY DIDN'T DISCLOSE THAT THE CAR WAS IN AN ACCIDENT UNTIL THE DAY I PICKED IT UP! I reported my experience to OMVIC and BBB already. I will be going after my money next. More

I bought the most problematic car from Car-on. The engine was dead on arrival. I would never recommend them. I spent over $4500 to repair the car. The salesman, Saffy was outright shady (he told us that we c was dead on arrival. I would never recommend them. I spent over $4500 to repair the car. The salesman, Saffy was outright shady (he told us that we could return the car within a month of purchase but after we paid, the story changed). I don't recommend them at all. More

I hate being the bad review guy but I’ve never patronized a more deserving establishment then Car On. Buying the car was fine. Salesmen/women are nice to deal with. Naturally like any sales person they’ll a more deserving establishment then Car On. Buying the car was fine. Salesmen/women are nice to deal with. Naturally like any sales person they’ll coax you into a warranty (which, granted, is wise on a used car) however when the time comes and there’s an issue with the car they will simply give you the run around instead of honouring your warranty. I brought my car in 6 WEEKS AGO with a clear knocking sound from the engine, I was told “nothing was wrong with it.” I’m not even sure if they really checked it at all. All they said was “cars make noises” and asked why I had gotten my oil changed at OIL CHANGERS 😂😂 ( A well known, reputable, warranty approved shop) I’ve called 4 times since then (on hold on the 5th call now for 19 minutes at the time of writing this) and each time they’ve said “we will forward this to the warranty company for approval and call you back in a few days.” They never call, and when I call back I get told the same thing. After the latest call (picked up after leaving me on hold for 24 minutes) I got through to the service guy Rick… he assured me that he “gets his xxxx done” and that he left it with his co worker Steve to handle, “friggin guy, unbelievable” he said. It’s nice to see that not only are they evasive and disrespectful with their customers but they’ll gladly sewer their colleagues and throw them under the bus all the same. Laughable, honestly. Don’t waste your time or your money with these people, you’re better off shopping somewhere you may actually be appreciated as a customer for spending THOUSANDS of dollars. More

Dealt with Marcel for the purchase of a 2017 Tucson. Was very knowledgeable and great to work with. Would highly recommend Marcel to anyone that might be thinking of purchasing a vehicle! very knowledgeable and great to work with. Would highly recommend Marcel to anyone that might be thinking of purchasing a vehicle! More

Great service and easy to understand their business and process. Highly recommend Mario especially! ;) I enjoyed the process and finding the perfect car for me! process. Highly recommend Mario especially! ;) I enjoyed the process and finding the perfect car for me! More

Dealt with John in sales and Richard in finance.Helped get my 19 year old done set up with a truck .Very helpful patient and good quality vehicle we drove 600 km worth it. get my 19 year old done set up with a truck .Very helpful patient and good quality vehicle we drove 600 km worth it. More

That was easily the most pleasant car shopping experience I have ever had. Robert was super kind, was helpful, informative, and did not pressure us at all. I'm very happy about the car we purchased, but even I have ever had. Robert was super kind, was helpful, informative, and did not pressure us at all. I'm very happy about the car we purchased, but even happier that I have somewhere to go for future purchases where I will be comfortable. The one-price policy is fantastic. Thanks! I'll be back. :) More

Friendly, extremely helpful staff. Very welcoming. Helped my husband and I get into our dream vehicle, a Mazda CX-9 (Richard and marcel) we had an amazing experience. my husband and I get into our dream vehicle, a Mazda CX-9 (Richard and marcel) we had an amazing experience. More

just purchased a vehicle on Thursday last week Saffy Simon Richard and Mike were very helpful getting me in a newer vehicle drove me home as my trade in might not of made it home. great bunch of guys wi Simon Richard and Mike were very helpful getting me in a newer vehicle drove me home as my trade in might not of made it home. great bunch of guys will go back again. More