Capital Chrysler Jeep Dodge Ram

Helpful, Friendly, Proffesional - Just amazing ! I walked into this dealership , was greeted in a very friendly matter. Everyone was respectful, professional, fun, and helpful. I had no idea I was I walked into this dealership , was greeted in a very friendly matter. Everyone was respectful, professional, fun, and helpful. I had no idea I was going to purchase a car, ended up buying one in less than 3 hours! With the help of the sales employee - Roman , Finance - Minh , and Management - Domenico ! These three made my purchase very easy. I definitely recommend this dealership and recommend these three employees! Thank you for making my first visit at Capital a good one! More

Stewart Cripps Went to Capital and spoke to Stewart, told him it would be tough to get us upgraded to new vehicles. He laughed and said I doubt it. Between him, To Went to Capital and spoke to Stewart, told him it would be tough to get us upgraded to new vehicles. He laughed and said I doubt it. Between him, Tom (Sales Manager) and Gary (Finance) they spent a week and a half on the hardest deal they ever did. But they managed to pull it off while saving us an extra $100.00 a month. All three of them were amazing to deal with and Stewart is wonderful, hilarious and makes car shopping easy. Way to go Capital, kudos to you for improving your service. More

Great service! I just bought a Jeep Grand Cherokee from this dealership recently and had the pleasure of working with Chris Vu it was a great experience he was very I just bought a Jeep Grand Cherokee from this dealership recently and had the pleasure of working with Chris Vu it was a great experience he was very friendly and knowledgeable! I would highly recommend him to everyone and anyone, I will definitely be referring friends and family to go see him More

Awesome Customer Service and a fine job done on the Repairs! In on time, fully assessed (fairly), given the ability to pick/choose without pressure what needed to be done, repairs completed on time, bill what wa In on time, fully assessed (fairly), given the ability to pick/choose without pressure what needed to be done, repairs completed on time, bill what was I thought it would be, out on time! Well done! More

Great Had a very pleasant experience at sales. Abdullah was professional,friendly and extremely helpful through the entire process. I definitely will recom Had a very pleasant experience at sales. Abdullah was professional,friendly and extremely helpful through the entire process. I definitely will recommend to my friends. Thanks! Ana More

They will promise you everything to make a sale but I absolutely love the 2014 Jeep Grand Cherokee Overland I purchased a month ago and was very impressed with Henna, the sales lady I dealt and than Dom I absolutely love the 2014 Jeep Grand Cherokee Overland I purchased a month ago and was very impressed with Henna, the sales lady I dealt and than Dominic, the sales manger. Both were very accommodating with my wishes to make this deal happen. First was my request to have the cargo package included which consisted of cargo shade and floor liner. My second request was to have the 18" wheels and tires currently on the vehicle upgraded to 20" wheels and tires. This was a definite deal breaker for me if they couldn't throw that into the sale. No problem they said, we'll throw in the cargo package as well as the upgraded tires and rims. You can even keep the 18" wheels currently on the vehicle they said. Done deal I thought, papers signed, tires, rims and floor liner where "supposedly" put on order and everyone was happy but that's where my satisfaction with this dealership ends. After multiple visits back to the dealership in the following weeks to inquire on the ordered items the run around began. The cargo floor liner would take roughly 9 days I was told to come in. It's been a month and no sign of the liner yet. The "new" tires and rims all of a sudden were now being pulled off another vehicle to be installed on mine which I was initially fine with but then realized the tires were being pulled off a vehicle with 84,000 kms on it. I was ok with the rims being used/in new condition but it's unacceptable that I was given tires that are completely worn and not fit to be on the road. Not to mention they obviously weren't balanced when installed. I had to get that done afterwards elsewhere because it felt as though they were about to fall off when driving. All of this was negotiated into the deal and in the end I did get the cargo shade which they removed from another vehicle the day I picked it up and I got my requested 20" rims, albeit they were used. What I didn't get was the new tires which I was promised and had to get replaced right away at a cost of $1000+ to me and I wasn't able to keep the 18" wheels that were currently on my vehicle. Needles to say, my initial content with this dealership has diminished and I will not deal with them again, nor would I recommend them to anyone. They told me whatever I wanted to hear to make the sale but once the papers were signed, promises were broken. I only give one star due to the friendliness of the parts department and their assistance in ordering other accessories for me, otherwise no stars would be deserved for this place. A potential good customer lost. More

Helpful, No BS Went in looking for a specific unit, having done research online. Kyle had me behind the wheel within a half hour. I needed a few days to decide and K Went in looking for a specific unit, having done research online. Kyle had me behind the wheel within a half hour. I needed a few days to decide and Kyle didnt pressure me, once. Contacted him a few days after and we proceeded. When I picked up the truck it had a fresh windshield, fully detailed, and shiny, but missing the front and rear badging. It was ordered and I brought it back to have it applied, and while the truck was in for a purely cosmetic reason, he loaned me his unit free of charge. Cant say enough good things. Will definitely come back. AND, they fed me pizza once while I was working out financing. More