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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

4.3
1,587 Reviews

1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,587 Reviews of Capital Chrysler Jeep Dodge Ram

October 14, 2021

We are not impressed. The wheels are sticky/dirty, not cleaned after the work was done. We change over the tires summer to winter in the fall and winter to summer in the spring. It never fails there is al More

by canuel
Price
Recommend Dealer
No
Employees Worked With
Patrick H
Oct 14, 2021 -

canuel responded

One other issue I forgot to mention is another Chrysler dealership mentioned that it can happen if they are over torked. Capital is the only ones that have torked our tires

Oct 15, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for talking with me earlier, we look forward to seeing you on Tuesday. Geoff Haw Fixed Operations Manager

Oct 15, 2021 -

canuel responded

We stopped in Innisfell to get our tires torked as we did not have enough kgs on when we left Edmonton this morning. The gentleman that torked our tires noticed that none of the tires had valve covers that were not put on. I did speak with Clint and mentioned it to him as well. Will be in on Tuesday to meet with Clint. Thank you for the call back to try and resolve the issues..

Oct 19, 2021 -

Capital Chrysler Jeep Dodge Ram responded

I understand that Clint had a chance to talk with you on Tuesday and was able clarify and address your concerns. If anything else comes up in the future please reach out to him as he take a lot of pride in taking care of our customers. We hope to see you again. Geoff Haw Fixed Operations Manager

Oct 19, 2021 -

canuel responded

Thank you for your reply. Yes we met with Clint yesterday and it is resolved. We have his card with a work number, cell and his email. Any further issues we will be contacting Clint, but hoping when we do come back all will be good..

October 14, 2021

Repairs were done in a timely manner and all service members were friendly and provided detailed information More

by Lloyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick H
Oct 14, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post your service experience Lloyd and thank you for choosing Capital to service your vehicle, both are genuinely appreciated. I will be sure to make your advisor Patrick aware of your review. Geoff Haw Fixed Operations Manager

October 08, 2021

I Always get quick and great service and reasonable pricing on all my vehicles. Definitely recommend this service dealership More

by Tonye1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul H, Patrick H
Oct 13, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post your service experience Tony and thank you for your continued business over the years, they are both very much appreciated. Geoff Haw Fixed Operations Manager

October 08, 2021

Sales and service has been excellent. I feel comfortable with dealing with the staff. I don’t feel pressured More

by Zkasper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul H
Oct 08, 2021 -

Capital Chrysler Jeep Dodge Ram responded

I am glad we have earned your trust and your business. I will be sure to make Paul aware of your post. Thank you for taking the time to write it and thank you for choosing Capital, they are both genuinely appreciated. Geoff Haw Fixed Operations Manager

October 07, 2021

Paul was amazing with providing info and service for my vehicle. Will only bring my vehicle to them from now on More

by nejczupanc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul H, Patrick H
Oct 08, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post your service experience, I'm happy to read how well Paul took care of you. We look forward to seeing you again and thank you for choosing Capital. Geoff Haw Fixed Operations Manager

October 07, 2021

Everyone here is amazing! Mauricio always provides outstanding customer service. It’s why my family and I keep coming back and will continue to with the younger generations! Thank you for all that you More

by susiem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio Roa and Mya Mulroney
Oct 08, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Hello Suzie, it is a good way to start the morning reading how happy you are with the team at Capital and in particular Mauricio. I will make sure he is aware of your post. Thank you for choosing Capital, you and your family's business is appreciated. Geoff Haw Fixed Operations Manager

October 01, 2021

Great service and friendly staff. Very informative on what is wrong and what needs to be fixed. Great team!!!! More

by kelly_artman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhiraj Batra, Patrick H
Oct 04, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you so much for posting your service experience Kelly and for choosing Capital to service your vehicle, both are genuinely appreciated. Geoff Haw Fixed Operations Manager

September 30, 2021

I took my vehicle in for an oil change and possible tire rotation Sayed let me know the tires were good even wear front and back excellent service More

by Wanda Hupka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sayed Alijaradat
Oct 01, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Hello Wanda, thank you for taking the time to post a review on our Express Lane. They take a lot of pride in what they do and will be happy to read your post. It is also very much appreciated that you chose Capital to service your vehicle. We hope to see you again in the future and enjoy your weekend. Geoff Haw Fixed Operations Manager

September 29, 2021

Patrick El-Hayek was my advisor. He was very friendly and helpful. He got my vehicle in sooner than expected and back to me just as quickly. He even got my low tire filled up when I didn’t even mention it. I More

by Kristi D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick H
Sep 30, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Hello Kristi, thank you for posting your service experience with Patrick and thank you for choosing Capital, both are greatly appreciated. Geoff Haw Fixed Operations Manager

September 27, 2021

Great service, very friendly staff, one guy was in training and asked all the important questions and his trainer was happy to help him out. More

by B_snowshoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhys Klementovich
Sep 28, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post your experience and thank you for choosing Capital, both are genuinely appreciated. Geoff Haw Fixed Operations Manager

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