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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

4.2
1,440 Reviews

1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,440 Reviews of Capital Chrysler Jeep Dodge Ram

June 17, 2021

I found the sales person (Karan) to be very personable and helpful and was willing to go out of his way to be accommodating. There was no pressure at any point. He also answered follow up questions quic More

by gregg.devore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karan
Jun 21, 2021 -

Capital Chrysler Jeep Dodge Ram responded

We appreciate you taking the time to post your sales experience Gregg. I am happy to read how well Karan took care of you and I will be sure to pass your review onto him. I hope you are enjoying your Ram and thank you for choosing Capital. Geoff Haw Fixed Operations Manager

June 15, 2021

Very pushy salespeople, after I purchased the truck it took 4 days to get it ready. I told the salesman in the beginning if they need time I can wait. But to get the sale he assured me it would be ready More

by Blackoilrye
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dhiraj Batra, Adrian Ramlal
Jun 22, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Hello, I apologize for the out of province not being sent in a timely manner. A recent positive COVID case and subsequently the close contacts being sent home disrupted our normal process. This would have normally been done much sooner. As for the warranties and packages that were being brought up while you were finalizing your paperwork I can not fault them for. Part of their job is to present the options that are available for our customers no different than picking and choosing the options on the vehicle you purchased. If they are not wanted it is up to you to say no just as you did, but many customers would be upset if they didn't know they could extend their warranty or the other options available to them. I am sorry you didn't like your experience but I hope my response has helped in some way. Geoff Haw Fixed Operations Manager

June 08, 2021

Paul gave excellent customer service to us when we had our Jeep and Camaro in for inspection and service on our Jeep. He provided us a loaner vehicle for use while we waited and made sure our vehicles wer More

by richlin2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek
Jun 09, 2021 -

Capital Chrysler Jeep Dodge Ram responded

We very much appreciate you taking the time to post your service experience. I will make sure Paul is aware of your review and how happy you were with the service you received. Thank you for choosing Capital and we look forward to seeing you again. Geoff Haw Fixed Operations Manager

May 29, 2021

This dealership has been helpful for me with my Jeep . Paul has been very patient with me and my concerns . Highly recommend anyone using this dealership for service . More

by Tammy B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek
May 31, 2021 -

Capital Chrysler Jeep Dodge Ram responded

We are very happy to read that Paul and the rest of the service team have been so helpful to you Tammy. Thank you for taking the time to post your service experience and thank you for choosing Capital, both are sincerely appreciated. Geoff Haw Fixed Operations Manager

May 28, 2021

I brought my truck in for regular service and I received friendly service and I appreciated the recommended work. The inspection report was appreciated and helpful for the next service. More

by Cory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek
May 31, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for posting your service experience Cory. Both your review and you choosing Capital to service your vehicle are greatly appreciated. We look forward to seeing you next time. Geoff Haw Fixed Operations Manager

May 18, 2021

The customer service was amazing. I'm a courier and they got me a new vehicle in a 2 hours. Great truck from Capital Dodge! More

by Taps Draft Systems
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Janda
May 18, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post your review and thank you for choosing Capital, both are genuinely appreciated. Geoff Haw Fixed Operations Manager

May 15, 2021

People in service department were friendly, explained procedures well. I received a maintenance call to book service for my dodge. They were friendly abs professional More

by Lisa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick El-Hayek
May 17, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to post your service experience Lisa and for choosing Capital to service your vehicle at, both are greatly appreciated. I am glad you to see how happy you were with our customer care. Geoff Haw Fixed Operations Manager

May 12, 2021

The team that I worked with was professional and kind. I am happy to have chosen capital for my new vehicle. I would recommend them to others. More

by cdt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basem El-Hayek, Jeremy Hamilton, Jay Janda, Moe Nazeel
May 13, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Hello CDT, I hope you are enjoying your new vehicle. I also wanted to thank you for both taking the time to post your experience and for choosing Capital, they are very much appreciated. Geoff Haw Fixed Operations Manager

May 12, 2021

We had an amazing experience dealing with capital. Everyone there was very helpful which made our experience amazing . Thank you Robbie and Jeremy . Lorne & Michele Miles More

by Lorne&Michele
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robby , Jeremy Hamilton
May 13, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to post your sales experience Lorne and Michele. Both your review and your business is greatly appreciated. Geoff Haw Fixed Operations Manager

May 05, 2021

Had a very good experience right from start with Sunny Gill to finish with Jeremy Hamilton. Also would like to commend Capital Team's business ethics honoring their advertising pricing change format. More

by Mile'r Out
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Hamilton, Amrinder Gill
May 06, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Hello "Mile'r out", so happy to read about your good experience with the sales team. Thank you for posting your review and thank you for choosing Capital, both are genuinely appreciated. Geoff Haw Fixed Operations Manager

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