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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

4.3
1,595 Reviews
Call Dealership (780) 435-4711
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1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,595 Reviews of Capital Chrysler Jeep Dodge Ram

May 03, 2026

Great customer service. Quick response to my concerns and offered shuttle service (although not required). More

by ASTW1977
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Plett, Michelle Maisonneuve
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May 18, 2026 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review! We are so glad to hear that Corey and Michelle took such great care of you during your service visit. We know your time is valuable, so we aim for quick responses and always want to make sure our shuttle service is available to keep your day moving. We’ll be sure to pass your kind words along to the whole team. See you next time! -- Daniel Mitchell, Marketing Manager Capital Jeep

April 30, 2026

Forced to bring my vehicle to the dealership for a recall. Dropped off no problem but no service loaners offered, only a very inconvenient shuttle. Throughout the day there was no communication and wh More

by Toddn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rebecca Magana
Report | Print
April 27, 2026

Great service as usual, I never have any issues and have returned over the years More

by dillondene
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pilot
Report | Print
May 18, 2026 -

Capital Chrysler Jeep Dodge Ram responded

Hi dillondene, thank you so much for the 5-star review! There is no higher compliment than a customer returning to us over the years. We’re so glad to hear that you’ve had a consistently great experience every time. We’ll be sure to pass your kind words along to Pilot—he always takes great care of our guests. We look forward to seeing you for many more years to come! -- Daniel Mitchell, Marketing Manager Capital Jeep

April 25, 2026

Fantastic service department. Very helpful and fair. Paul was the best service advisor I dealt with in a while. Thank you More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul H
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May 18, 2026 -

Capital Chrysler Jeep Dodge Ram responded

Hi Nick, thank you so much for the 5-star review! We are thrilled to hear that you had such a positive experience with our service department. Paul H. is a fantastic asset to our team, and we’ll be sure to pass along your kind words to him. We strive to be helpful and fair with every guest, and it’s great to know we hit the mark for you. See you next time! -- Daniel Mitchell, Marketing Manager Capital Jeep

April 24, 2026

Excellent and highly professional customer service, convenient booking and shuttle services, no aggressive sales. Convenient location. More

by Kostyantyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Magana
Report | Print
May 18, 2026 -

Capital Chrysler Jeep Dodge Ram responded

Hi Kostyantyn, thank you for the 5-star review! We are so pleased to hear that Rebecca provided you with professional and respectful service. We know our guests appreciate a straightforward experience without the pressure, and we’re glad our booking and shuttle services made your visit convenient. We’ll be sure to share your kind words with Rebecca. We look forward to seeing you again! -- Daniel Mitchell, Marketing Manager Capital Jeep

April 21, 2026

Our salesperson has the truck ready when we showed for the appointment was willing to negotiate a good price and was a great person to work with. Would absolutely work with them again. More

by robshello
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pilot
Report | Print
Jun 21, 2026 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for the awesome feedback! 🏆 Pilot always goes above and beyond to make our pre-owned sales visits efficient and straightforward. We pride ourselves on working with our guests to find a great price, and it’s wonderful to know Pilot hit the mark for you. We appreciate your business and can't wait to work with you again down the road! 🤝

April 20, 2026

Awesome Experience with Capital Dodge, friendly service and great staff making our vehicle purchase an overall great success More

by vice_702
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dhiraj Batra, Winston D'Arcy
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Aug 04, 2026 -

Capital Chrysler Jeep Dodge Ram responded

Thanks for the awesome 5-star feedback! We're glad Dhiraj and Winston made your vehicle purchase and trade-in experience so smooth, quick, and transparent. Thank you for choosing Capital Dodge, and safe travels!

April 20, 2026

Very easy to look and buy. Very helpful and friendly and all promises were met. Not pushy like most dealers. More

by theo.burgos24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Kitchen
Report | Print
Jun 21, 2026 -

Capital Chrysler Jeep Dodge Ram responded

Thank you so much for the perfect 5/5 review, vice_702! 🌟 Getting top marks across the board for sales transparency, trade-in experience, purchase speed, and finance is the ultimate compliment for our team. Dhiraj Batra and Winston D'Arcy are an absolute dynamic duo, and they love making the new vehicle purchase process as smooth, clear, and successful as possible. We are so incredibly grateful for your business and wish you many happy kilometers in your new ride! 🚙💨

April 09, 2026

Everyone in the service area specially Michelle and her team were all awesome, great staff. Best service ever. More

by Eddiesan07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Maisonneuve
Report | Print
Apr 20, 2026 -

Capital Chrysler Jeep Dodge Ram responded

Hi Eddiesan07, thank you for the incredible feedback! We are so proud to hear that you had the 'best service ever' with us. Michelle Maisonneuve and her team work hard to ensure every guest feels taken care of, and your kind words will mean a lot to them. We’ll be sure to share this shoutout with Michelle and the rest of the service staff. We look forward to seeing you at your next visit! -- Daniel Mitchell, Marketing Manager Capital Jeep

April 09, 2026

Service was exceptional! ! I was kept informed every step of the way. They worked until my vehicle was fixed properly. The best customer service I have had at a dealership. More

by Kriskunz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul H
Report | Print
Apr 20, 2026 -

Capital Chrysler Jeep Dodge Ram responded

Hi Kriskunz, thank you so much for the 5-star review! We are thrilled to hear that this was the best customer service experience you've had at a dealership. Paul H. takes great pride in keeping our guests informed throughout the entire process, and we’re glad his dedication to getting your vehicle fixed properly made a difference. We will be sure to share your kind words with Paul and the rest of our service team. We look forward to seeing you again! -- Daniel Mitchell, Marketing Manager Capital Jeep

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