Capital Chrysler Jeep Dodge Ram

Thanks Kelvin :) It was my 2nd time and I was happy with the service than my first. Me and my family are happy with our new 2014 Dodge Journey SXT. Kelvin was helpful It was my 2nd time and I was happy with the service than my first. Me and my family are happy with our new 2014 Dodge Journey SXT. Kelvin was helpful and gave me options about my new vehicle even i pay a lil bit more on my biweekly i think its worth it.we love everything on our new Journey :) I will try my best to give you referrals.Thanks Kevin and Capital Jeep Dodge :) More

Sales Good Pick Up So So Kelvin did an excellent job in meeting my needs and finding a vehicle that met our needs. He was supportive and stayed after hours to make sure the f Kelvin did an excellent job in meeting my needs and finding a vehicle that met our needs. He was supportive and stayed after hours to make sure the financing and the sale went through as planned. The problems I experienced in picking up the vehicle were not entirely his fault and since he was on a day off he was not available to assist me. While Kelvin was reluctant to set up the initial pickup time the person arranging the financial end of the transaction promised the vehicle at a given time. The vehicle was not ready and we were forced to spend an additional day in Edmonton and lost a day of work in addition to the cost of the hotel and meals. If we had known before hand that it would take longer we could have made alternate arrangements. There was also a problem in that the person who helped us was unaware of some of the items Kelvin had promised us. Having said the above I have purchased 3 vehicles from Capital Dodge. I believe that is a good dealership and will continue to give them first chance when shopping for a vehicle. More

thanx kelvin you did great you did a great job on everything were very helpful the price from what we agree on and was Seth told me is very different but im glad you could give you did a great job on everything were very helpful the price from what we agree on and was Seth told me is very different but im glad you could give me a better interest rate i was happy with your price of 266 bi weekly but not Seths price of 356 bi weekly quite a big difference i am sure it was not his fault though, could have been a little better with the pricing i was trying to save some money ended up paying more ($100 more every two weeks) for the new van but it suits my families need perfectly for which i am grateful. i am trying to get all my friends and coworkers to buy from you now thanks for every thing Both kelvin and seth were very helpful with every thing and im glad i got the new vehicle (hopefully it helps my credit) and kelvin and Seth are both assets to capital dodge. More

Sweeeet! Very Happy Camper! Everyone I talked with was genuinely warm and friendly! All questions were answered with respect and with confidence. There was Very Happy Camper! Everyone I talked with was genuinely warm and friendly! All questions were answered with respect and with confidence. There was no pressure to make the sale. I was given the time needed to make an informed decision based upon my needs and what was in my price range. These guys were friendly, everyone was! We had great conversations while waiting for certain things to happen. The experience was awesome and we would go back, we are already thinking of trading in our Ford! Thanks Guys! Arone Axsen More

great experience Found us the exact truck we were looking for at a price we couldn't find any where else. The whole experience was really good Found us the exact truck we were looking for at a price we couldn't find any where else. The whole experience was really good More

dealer review Going to a dealership for a reliable car was a big decision. When I was there the staff and rep were great. The rep walked me through everything and Going to a dealership for a reliable car was a big decision. When I was there the staff and rep were great. The rep walked me through everything and made feel I made a good investment. I had a great time laughing with the time. More

excellent experience The service we received from Kalvin and Ben was second to none. The guys went out of their way to make sure our purchasing experience was nothing g bu The service we received from Kalvin and Ben was second to none. The guys went out of their way to make sure our purchasing experience was nothing g but the best. Thanks guys!! Dave and Michelle Clarke More

Great Experience! Kelvin has been nothing but excellent! He is professional, knowledgable, helpful, and follows up as promised. I would recommend Kelvin to anyone loo Kelvin has been nothing but excellent! He is professional, knowledgable, helpful, and follows up as promised. I would recommend Kelvin to anyone looking for a new Dodge vehicle! More

Great Salesman, Spectacular Deal I traded in my 2007 Jeep Rubicon on a 2014 Jeep Rubicon. They gave me an amazing price on my 07' and found the 14' that I had always wanted. I'm a hap I traded in my 2007 Jeep Rubicon on a 2014 Jeep Rubicon. They gave me an amazing price on my 07' and found the 14' that I had always wanted. I'm a happy camper. Zack really worked hard to make sure I was happy with the purchase and his hard work and determination was the main reason I bought another domestic vehicle. I'm not one for negotiating with vehicles, but I sure scored on this deal. Can't thank Zack enough. Thanks!!! More

Horrible experience and follow-up with Management First, we had some issues with the blind spot sensor, had to take the van in on 3 different occassions. Each time they told me it was fixed and it ha First, we had some issues with the blind spot sensor, had to take the van in on 3 different occassions. Each time they told me it was fixed and it had to go back; this took place between Jan and February of 2014. During one of the 3 visits we asked them to look at the rear stow and go which was clicking and wouldn't go down. On the 3rd visit they wrote on the bottom of the invoice "confirmed customers complaints, please return at a later date for servicing". The service rep told me that the technician was so "tired of looking at the van that he didn't want to look at it this time". So, in May of 2014 my husband made an appointment for the stow and go, he went to Capital, was advised by the service rep that our warranty had expired in February. My husband explained that we had purchased extended warranty and the rep informed him that he needed the warranty number before they'd book it in. So, he drove to the dealership we purchased the vehicle from for the number. At this time we were so annoyed that when the other dealership offered to fix it he dropped it off. When all was said and done we had a bill from the other dealership for $1,200. When I was informed of this I pulled our or original invoice from Capital to see when they had confirmed the problem and sent us away; it was in February prior to warranty expiring. My husband stopped by Capital and spoke with Hugh MacLean the service manager, he was un-accomodating and borderline rude at one point saying "well you should have contacted me before going somewhere else" and gave of the air of not caring. The following Friday we still hadn't heard back from him so my husband called to follow up and was informed that Hugh hadn't heard back from Chrysler. It's now been TWO WEEKS and we still haven't even received so much as a phone call. We are still waiting to hear back from him, unbelievable disappointed in the outcome and wouldn't wish this headache on anyone else. STAY AWAY! More