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Capital Chrysler Jeep Dodge Ram
Edmonton, AB
1,584 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,584 Reviews of Capital Chrysler Jeep Dodge Ram
March 03, 2015
Follow up from sales call to delivery and service!! I have had the pleasure to have known Zack Banks and Sean for a number of years and must say they follow through with determination, perseverance with I have had the pleasure to have known Zack Banks and Sean for a number of years and must say they follow through with determination, perseverance with fun and seriousness of trust in dealing on the new vehicles I have purchased and this new 2015 Jeep Cherokee has been no exception with continuity, prompt and informed service. More
by gbetten
March 03, 2015
2015 Jeep Rubicon JKU Zach Banks was efficient, professional, and very good to deal with. A no pressure and no a BS sales approach that I appreciated! This is my fourth Je Zach Banks was efficient, professional, and very good to deal with. A no pressure and no a BS sales approach that I appreciated! This is my fourth Jeep so I knew what I wanted, what it costs, and he delivered! The rest of the staff were excellent too; making my purchase quick and easy! I would go see Zack if you’re in the market!! More
by SeanJeep
March 01, 2015
Awesome Sales Rep Zack Banks! I just bought my very first 2015 JKU. Zack Banks was my sales guy and I have to say not once did he make me feel uncountable or be pushy. He was Aweso I just bought my very first 2015 JKU. Zack Banks was my sales guy and I have to say not once did he make me feel uncountable or be pushy. He was Awesome, Fare, Fast and very knowledgeable. I will Definitely send anyone I know to him that is looking for a new vehicle. (Jen was awesome too). P.s I will defiantly go back to him in the feature. Big Thank You Zack... More
by Carrie
February 20, 2015
Once you buy you dont get any help afterwards Worst experiece ever in buying a new truck, I bought a 2014 Ram 2500 The salesman knew i needed a bigger truck to pull my trailer so he sells me this Worst experiece ever in buying a new truck, I bought a 2014 Ram 2500 The salesman knew i needed a bigger truck to pull my trailer so he sells me this 2500 its a nice truck but once the deal was done i realized i had know brake control in it. I'm just wondering as someone selling you a truck to pull your trailer why not make sure it has a brake controller in it. I asked about them putting a fifth wheel hitch in truck seeing as the Ram 1500 i was trading in had one in it. but that got waived off to the side. Anyway s i like the truck except its a pig on gas but and by the time i can pull my trailer i'm putting about 1500.00 in it first. So what i'm saying is make sure you have what you need in the vehicle you buy before you complete the deal because you get no favors after. But Hey I got a great deal. Oh make sure you shop around first More
by piercer
Employees Worked With
Mike Himer
February 20, 2015
Awsome Service We were greeted with a smile and a handshake ! Steph is a great person to deal with and with the rest of the staff . Im happy to drive away in a brand We were greeted with a smile and a handshake ! Steph is a great person to deal with and with the rest of the staff . Im happy to drive away in a brand new Challenger More
by Shane
February 19, 2015
Terrible They claimed they lost my vehicle. 3 days later they found it in the parking lot. The service center charged an absurd amount for a very small fix. Th They claimed they lost my vehicle. 3 days later they found it in the parking lot. The service center charged an absurd amount for a very small fix. Then they said my vehicle was unsafe to drive and didn't tell me why but instead said to let them fix it. Gimme a break, another customer lost, add it to your list. More
by Erik
Employees Worked With
Basem El-Hayek, Joseph Saad
February 13, 2015
I was very impressed Stef was amazing from the start. Very helpful and honest. On pick up day she went into the back and installed the Tonneau cover. She wasn't afraid of Stef was amazing from the start. Very helpful and honest. On pick up day she went into the back and installed the Tonneau cover. She wasn't afraid of getting her hands dirty to get the job done. Jen London was informed and had me in and out of finance in no time. After I came back in Alex Yun helped me with the 3m protection and answered all my questions. She was informed and extremely helpful. More
by Morgan
Employees Worked With
Alexandra Yun
February 07, 2015
Need a vehicle? Natalia at Capital is the answer!! Not a normal vehicle buying experience. Natalia treats you like a friend not a sale. She knows her stuff and although she is a pretty face, there's mu Not a normal vehicle buying experience. Natalia treats you like a friend not a sale. She knows her stuff and although she is a pretty face, there's much more to her. She knows the way the business works and helps you purchase what you want within your needs. Sadly, I'll be in my 2014 Ram 1500 for many years to come so I won't need to go spend a day with her to make a new a deal. But when I do need a new truck, Capital Chrysler is the place, and Natalia is the gal!! So go see her and tell her Lawrence Merritt sent you. :-) More
by Lawrence
February 03, 2015
Horrible Treatment and Prices My boyfriend and I made the mistake of purchasing a brand new Dodge Dart from Capital last August. We went in with a budget, and every car that the sa My boyfriend and I made the mistake of purchasing a brand new Dodge Dart from Capital last August. We went in with a budget, and every car that the sales manager, Parm Dosanjh, insisted that we were shown was over double our budget. We ended up letting ourselves be talked into buying a much more expensive car than we had initially intended to, and we unfortunately paid way too much for the quality of vehicle we got. We were treated very well by Kalvin Prasad, and were very impressed with his friendliness, professionalism, and the time he took to work with us. He was a wonderful help, and bent over backwards for us to make sure our experience was a fun one, and it was. We loved working with him, and we would most definitely recommend Kalvin's service to anyone. In the end, however, we were unsatisfied with the car and the price we paid. After a few months with the car we had decided to trade it in to get the vehicle we have always wanted: a Jeep Grand Cherokee. While still shopping around with other dealerships, we decided that we should give Capital a second chance to try and make things right. What a terrible decision! We booked an appointment with Mike Himer, and when we got there he was unavailable. We ended up with Linden Frig, who not only spoke only to my boyfriend and completely ignored me, did not even introduce himself to me or ask who I was, it took over ten minutes for him to even crack a smile or offer us a drink. He offered us no information of value on the Grand Cherokee, but instead resorted to telling us his own personal opinions. Over half of our appointment was spent waiting on Linden and Mike, and the vehicles we were shown were filthy and in horrible condition, and the prices were absurd. Linden also made it very plain that it would have been a huge nuisance if we were to ask to test drive any vehicle, as the ones we were interested in were located towards the back of the lot. Still, we wanted to be able to compare prices and make sure we knew all of our options. When we asked to start talking about specific figures, and what kind of payments could be worked out, they were reluctant to do any paperwork, and after stating that we were in no way ready to make any decisions at that point, or sign anything, we were quite bluntly told that they would not fill anything out or help us figure out specifics unless we were agreeing to buy that day, and we were told to leave and look somewhere else. There is absolutely no way that my boyfriend or I would ever go back to Capital, and we will never recommend this dealership to anyone. It was a horrible experience, and I will be sure to pass that on to anyone I know who is looking to purchase a vehicle. More
by Paige
Employees Worked With
Linden Frig, Mike Himer
February 02, 2015
great customer service will be back again when I need another suv. the sales person Stephanie Clarkson was excellent to work with and even set up my hands off cell phone. will be back again when I need another suv. the sales person Stephanie Clarkson was excellent to work with and even set up my hands off cell phone. she also picked out the colours and design of my leather seats which i love. she knows her jeeps. More
by Shannon
