Capital Chrysler Jeep Dodge Ram

Awesome Customer Service and a fine job done on the Repairs! In on time, fully assessed (fairly), given the ability to pick/choose without pressure what needed to be done, repairs completed on time, bill what wa In on time, fully assessed (fairly), given the ability to pick/choose without pressure what needed to be done, repairs completed on time, bill what was I thought it would be, out on time! Well done! More

Great Had a very pleasant experience at sales. Abdullah was professional,friendly and extremely helpful through the entire process. I definitely will recom Had a very pleasant experience at sales. Abdullah was professional,friendly and extremely helpful through the entire process. I definitely will recommend to my friends. Thanks! Ana More

They will promise you everything to make a sale but I absolutely love the 2014 Jeep Grand Cherokee Overland I purchased a month ago and was very impressed with Henna, the sales lady I dealt and than Dom I absolutely love the 2014 Jeep Grand Cherokee Overland I purchased a month ago and was very impressed with Henna, the sales lady I dealt and than Dominic, the sales manger. Both were very accommodating with my wishes to make this deal happen. First was my request to have the cargo package included which consisted of cargo shade and floor liner. My second request was to have the 18" wheels and tires currently on the vehicle upgraded to 20" wheels and tires. This was a definite deal breaker for me if they couldn't throw that into the sale. No problem they said, we'll throw in the cargo package as well as the upgraded tires and rims. You can even keep the 18" wheels currently on the vehicle they said. Done deal I thought, papers signed, tires, rims and floor liner where "supposedly" put on order and everyone was happy but that's where my satisfaction with this dealership ends. After multiple visits back to the dealership in the following weeks to inquire on the ordered items the run around began. The cargo floor liner would take roughly 9 days I was told to come in. It's been a month and no sign of the liner yet. The "new" tires and rims all of a sudden were now being pulled off another vehicle to be installed on mine which I was initially fine with but then realized the tires were being pulled off a vehicle with 84,000 kms on it. I was ok with the rims being used/in new condition but it's unacceptable that I was given tires that are completely worn and not fit to be on the road. Not to mention they obviously weren't balanced when installed. I had to get that done afterwards elsewhere because it felt as though they were about to fall off when driving. All of this was negotiated into the deal and in the end I did get the cargo shade which they removed from another vehicle the day I picked it up and I got my requested 20" rims, albeit they were used. What I didn't get was the new tires which I was promised and had to get replaced right away at a cost of $1000+ to me and I wasn't able to keep the 18" wheels that were currently on my vehicle. Needles to say, my initial content with this dealership has diminished and I will not deal with them again, nor would I recommend them to anyone. They told me whatever I wanted to hear to make the sale but once the papers were signed, promises were broken. I only give one star due to the friendliness of the parts department and their assistance in ordering other accessories for me, otherwise no stars would be deserved for this place. A potential good customer lost. More

Honest business I had been to a couple dealerships while searching for a new Cherokee, I was told to contact Kyle Welsh at Capital Jeep. I live in Calgary but figured I had been to a couple dealerships while searching for a new Cherokee, I was told to contact Kyle Welsh at Capital Jeep. I live in Calgary but figured I would give him a call. Within 10 minutes on the phone he had all the other dealerships prices beat, no haggling just an honest bottom dollar. Over the next couple days we worked out a plan for pickup. Kyle personally went to another dealership to retrieve the Jeep I was looking for. When I arrived from Calgary to sign the final papers and take possession, Kyle new my time was limited. When things ran slightly past schedule Kyle spoke directly with his sales manager Chad Ferguson to discuss the matter. Chad was more than happy to compensate me extremely well for my time. When Kyle and I did the final walk through of the vehicle we both noticed a couple small overspray spots on the leather. Not only did Kyle have the crew come out and give the whole interior another once over, he was even in there himself with a rag making sure everything was perfect. It was more than worth the drive to Edmonton to receive the honesty and customer service I was given. Next time I am in the market for a new vehicle my first call will be to Capital Jeep. More

Helpful, No BS Went in looking for a specific unit, having done research online. Kyle had me behind the wheel within a half hour. I needed a few days to decide and K Went in looking for a specific unit, having done research online. Kyle had me behind the wheel within a half hour. I needed a few days to decide and Kyle didnt pressure me, once. Contacted him a few days after and we proceeded. When I picked up the truck it had a fresh windshield, fully detailed, and shiny, but missing the front and rear badging. It was ordered and I brought it back to have it applied, and while the truck was in for a purely cosmetic reason, he loaned me his unit free of charge. Cant say enough good things. Will definitely come back. AND, they fed me pizza once while I was working out financing. More

Very helpful and did what he said he would do. Christian was attentive to my requirements, of the truck and my budget, and helped me find the right vehicle to suit both. Nicole made the paperwork Christian was attentive to my requirements, of the truck and my budget, and helped me find the right vehicle to suit both. Nicole made the paperwork side of things effortless. Good coffee too. More

The BEST Around I never knew it could get this good, not only did I get the best personally spec'd truck I could ever ask for, I got a walk through and break down of I never knew it could get this good, not only did I get the best personally spec'd truck I could ever ask for, I got a walk through and break down of every single option the vehicle had in depth, Christian is the most professional and outgoing salesman there is. He got me the best deal around and the best unit he specd for me. If I could put 10 stars I would ! Life long customer . More

Best service If you need service....go see Joanne. Helpful...knowledgeable and kind. She will not lie to you or rip you off. Chancho loves this gal! And Clint was If you need service....go see Joanne. Helpful...knowledgeable and kind. She will not lie to you or rip you off. Chancho loves this gal! And Clint was also top notch! Great service and genuinely cares about his customers. More

Very professional and helpful I would recommend Jason Huls. He is very personable and knowledgeable. I am sure that anyone who is looking for a vehicle will find all the informat I would recommend Jason Huls. He is very personable and knowledgeable. I am sure that anyone who is looking for a vehicle will find all the information and guidance they are looking for if Jason is assisting them. More

New Car Hunting I had a great experience with James Lundgen as I was out looking at replacing my current vehicle. I haven't needed to shop for a new car in severa I had a great experience with James Lundgen as I was out looking at replacing my current vehicle. I haven't needed to shop for a new car in several years so I found it very stressful. James made it easy to understand features that I was unfamiliar with and basically turned our entire interaction into a relaxed chat about what my needs were vs just trying to sell me the most expensive SUV or Crossover. I would definitely go back and have recommended this dealership to my friends. More