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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

3.9
1,223 Reviews

1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,223 Reviews of Capital Chrysler Jeep Dodge Ram

June 05, 2022

Their staff is very knowledgable and helpful. Their shuttle drivers are really good as well. More

by Chrissycat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek, Patrick El-Hayek
Jun 07, 2022 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for posting your service experience and thank you for choosing Capital, both are appreciated. We hope to see you again so it gives us the chance to try and earn a 5 star off you on your next visit. Have a great day. Geoff Haw Fixed Operations Manager

June 04, 2022

Great service except I dropped off my car at 8:30 am and at 2pm they called to say needed a wheel alignment only to find out they didn’t do it by 4pm. Told it be wouldn’t be ready till 6 and when I voiced m More

by morleyj49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick El-Hayek
Jun 07, 2022 -

Capital Chrysler Jeep Dodge Ram responded

Hello Joanne, thank you for your honest feedback regarding your last visit with us. I wish we knew what every day had in store for us but unfortunately we don't and when unforeseen roadblocks happen we do our best to have them impact our customers as little as possible. I apologize that you had to worry about the time you would get your vehicle back but I am happy to read that everything worked out. I will have Patrick contact you to discuss what we can do for your troubles. Thank you for choosing Capital. Geoff Haw Fixed Operations Manager

May 31, 2022

Ron was really friendly , and also was really informative, and we did not feel pressured. And work with us . So we got everything we ask for . Amazing thank you Ron . More

by Gouchette23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Blonar
Jun 01, 2022 -

Capital Chrysler Jeep Dodge Ram responded

So glad to see how well Ron took care of you during your sales experience. Enjoy your purchase and thank you for choosing Capital. Geoff Haw Fixed Operations Manager

May 28, 2022

John from Service was pleasantly welcoming, informative, attentive, and accommodating . Everything was done “lickety split” with a “can do” attitude. It was the most pleasant interaction I have had at a de More

by Lil.miedzinski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in service
Jun 01, 2022 -

Capital Chrysler Jeep Dodge Ram responded

I am very happy to read how pleased you were with your service visit and the team in our Express Lane. I will be sure to make John and his staff aware of your post and we look forward to being able to help you again in the future. Thank you for choosing Capital. Geoff Haw Fixed Operations Manager

May 26, 2022

There is no words to describing it to many promises without delivering I lost hope in this dealer or any other dodge dealer . I will take all my fleet to GMG next time More

by paula.onsite.cleaning
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I forgot his name so upset
Jun 01, 2022 -

Capital Chrysler Jeep Dodge Ram responded

Hello Paula, sorry for the late reply. I talked with sales and they were unaware of any issues with your delivery and surprised by your post so I was waiting until they had a chance to talk with you. Alex has tried calling several times but has been unable to get in touch with you. If you are interested please reach out to him to discuss your concerns, maybe we can still help. Geoff Haw Fixed Operations Manager

May 24, 2022

Stopped in for an oil change. Had come straight from airport n the attendant came right out n told me both vehicles in front were pulling out n I can pull straight in. He was v More

by Lrenayg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Burke 5 star
May 25, 2022 -

Capital Chrysler Jeep Dodge Ram responded

We are so grateful that you took the time to post your Express Lane experience. The team takes great pride in their work and will be happy to read your review. We hope we can be of service again in the future, thank you for choosing Capital. Geoff Haw Fixed Operations Manager

May 19, 2022

I brought my 2916 Jeep Grand Cherokee Ecodiesel for a wheel alignment. Upon arrrival I was greeted by service writer who handled himself in the utmost professional manner. Upon completion of alignment More

by Lorne Green
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek
May 24, 2022 -

Capital Chrysler Jeep Dodge Ram responded

Thank you so much Lorne, I love to read reviews like this and I will make sure our entire team are aware of it. Thank you for choosing Capital and we hope to see you again. Geoff Haw Fixed Operations Manager

May 19, 2022

Good service, but machanics were messy in my vehicle. Either then that all is good. More

by Dugan1998
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Janda
May 24, 2022 -

Capital Chrysler Jeep Dodge Ram responded

I am glad you are happy with the service but sorry that your vehicle was messy afterwards. We try our best to keep things clean, even applying covers to the seat, steering wheel, and floor mat. Please contact our service manager, Clint Thompson, with your concern and he will do his best to address them for you. Geoff Haw Fixed Operations Manager

May 18, 2022

Very nice, helpful, friendly, the service good in the time. I'm happy with the personal. Ist ein sehr gutes Team More

by christinathoms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Catherine Steeves, Patrick El-Hayek, Cherie Singleton
May 24, 2022 -

Capital Chrysler Jeep Dodge Ram responded

We appreciate you taking the time to post your service experience Christina. I will be sure to make Patrick and the rest of the team aware of your review. Thank you for choosing Capital. Geoff Haw Fixed Operations Manager

May 14, 2022

They always do agreat job on my Jeep so I rely on them for maintenance. More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick El-Hayek
May 16, 2022 -

Capital Chrysler Jeep Dodge Ram responded

So happy to read how happy you are with Capital Chris. We look forward to seeing you again in the future, thank you for continuing to do business with us. Geoff Haw Fixed Operations Manager

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