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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

4.2
1,458 Reviews
Call Dealership (780) 435-4711
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1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,458 Reviews of Capital Chrysler Jeep Dodge Ram

January 27, 2025

I had excellent service from the beginning to end of my visit. Very helpful and informative. More

by veronicalg38
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Masionneauve
Report | Print
Jan 28, 2025 -

Capital Chrysler Jeep Dodge Ram responded

Very happy to read that our service team took such good care of you Veronica. Thank you for sharing your service experience with us and thank you for choosing Capital for your vehicle needs, both are truly appreciated. Geoff Haw Fixed Operations Manager

January 25, 2025

Baseem in service is amazing things get done fast and right. Take all your needs to him More

by autopurchasepower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Thompson, Basem El-Hayek
Report | Print
Jan 27, 2025 -

Capital Chrysler Jeep Dodge Ram responded

We appreciate you taking the time to share the service experiences you have had with Basem and the team. I will be sure to make him aware of your post and we look forward to being able to help you again in the future. Thank you for choosing Capital. Geoff Haw Fixed Operations Manager

January 24, 2025

The service advisor is very knowledgeable helpful and accommodating The service work was done in a quick and prompt manner I feel Patrick is very able More

by pln2809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick El-Hayek
Report | Print
Jan 24, 2025 -

Capital Chrysler Jeep Dodge Ram responded

So happy that your service experience was a great one and happy that you took the time to share it with us. Thank you for choosing Capital, it is greatly appreciated. Geoff Haw Fixed Operations Manager

January 22, 2025

Dealership is the normal den of preditors waiting to pounce, Finance was great as was the service dept. Sales lacked morals and told lies to get the sale More

by Veloster N
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Daniel Mitchell, Hadi Temraz, Mauricio Roa, Jade Siffledeen, Jordyn Mccord, Michelle Masionneauve
Report | Print
January 22, 2025

Amazing service and great pricing. Went above and beyond getting the deal done, very happy. More

by Nicole Bruno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Dewan
Report | Print
Jan 23, 2025 -

Capital Chrysler Jeep Dodge Ram responded

Hello Nicole, so happy to read that Al took good care of you. I will be sure to make him aware of how pleased you were with his customer care, and I hope you are already enjoying your new Wrangler. I also wanted to thank you for both yours and Dave's patronage over the years, it is genuinely appreciated. Thank you for choosing Capital. Geoff Haw Fixed Operations Manager

January 18, 2025

Paul was able to have my vehicle fixed very fast & I appreciate his time & consistency to always get the job done. More

by Joel101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek, Patrick El-Hayek
Report | Print
Jan 20, 2025 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for sharing your service experience with us Joel and thank you for continuing to choose Capital for your vehicle needs, both are truly appreciated. I will be sure to make your advisor Paul aware of your post. Geoff Haw Fixed Operations Manager

January 18, 2025

Good service, very helpful and accomodating. . shuttle service was reliable and fast... would come back More

by Lourdesannabbuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick El-Hayek, Michelle Masionneauve
Report | Print
Jan 20, 2025 -

Capital Chrysler Jeep Dodge Ram responded

Happy to read that your experience with Capital's service department was a good one. We look forward to seeing you again. Geoff Haw Fixed Operations Manager

January 17, 2025

I got pretty mixed feelings about this dealership. Some of my experiences are positive and some a very very negative. They have some great people and they have some very miserable people that shouldn’ More

by Chance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know their names but there’s a few I’d give a 1 star., Patrick El-Hayek
Report | Print
Jan 17, 2025 -

Capital Chrysler Jeep Dodge Ram responded

Hello Uther, I am unable to determine who you are based on the name that you've used with your review, but we would like to know more so we can improve. If you are interested, please either call our service manager Clint Thompson (780-434-5624) or email him with your full name used when you were here along with your contact information and concerns to cthompson@capitaljeep.com, and he will reach out to you. We strive to be better every day and this might help. Geoff Haw Fixed Operations Manager

January 16, 2025

It was a very good pleasant experience and was very fast as well as efficient More

by Mandeep-sidhu18
Recommend Dealer
Yes
Employees Worked With
I don’t remember how it was
Report | Print
Jan 16, 2025 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with us and thank you for choosing Capital, both are very much appreciated. Geoff Haw Fixed Operations Manager

January 13, 2025

Paul was very accommodating to getting a loaner vehicle to use while working on mine More

by djwillow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek, Stephanie C
Report | Print
Jan 14, 2025 -

Capital Chrysler Jeep Dodge Ram responded

Hello DJ, thank you for sharing your service experience. I happy to read that Paul took good care of you and I will be sure to share your review with him. We hope you keep us in mind the next time your vehicle has some needs. Geoff Haw Fixed Operations Manager

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