Capilano Audi

Professional, fair, and friendly throughout An exceptionally good car buying experience. During the fair and friendly purchase negotiations of a previously used vehicle, Aaron Li and Ryan co An exceptionally good car buying experience. During the fair and friendly purchase negotiations of a previously used vehicle, Aaron Li and Ryan conducted themselves in a professional and straightforward manner. After purchase, during the delivery walk around, some previously undiscovered minor damage to the vehicle’s paint was found. I was very impressed when Ryan and Aaron without any debate, immediately offered to repair the damage to my total satisfaction. More

Wonderful Experience The Capilano Audi staff made our car buying experience exactly as it should be. From the time we walked in the door until the minute we walked out to The Capilano Audi staff made our car buying experience exactly as it should be. From the time we walked in the door until the minute we walked out to get into my new car, I felt valued and welcomed. The whole process from deciding on a car, the test drives, the paperwork and the pick up of the car could not have been more smooth or enjoyable. Aaron was extremely knowledgeable about the cars we were looking at and was able to answer any question we had. Everyone we dealt with was fantastic! It was a pleasure to deal with the staff at Capilano Audi and we would recommend them without hesitation. More

Enjoyable Purchase The Capilano Audi dealership made buying a car an enjoyable experience. From th moment we walked into the dealership we were warmly greeted and assist The Capilano Audi dealership made buying a car an enjoyable experience. From th moment we walked into the dealership we were warmly greeted and assisted by a very knowlegaebke team. We walked into the Audi dealership looking for a new car but not necessarily walking out with a new vehicle that trip. We ended up walking out with a new Q7 and have been very pleased with our purchase. I’d recommend Calilano Audi to anyone in the market, looking for a great vehicle but also excellent service. The whole processs from inquiry to test driving the vehicle to signing the paper work was enjoyable. More

Amazing Friendly and knowledgeable stuff. Easy to work with! Capilano Audi location is close distance from my home. Always deferent cars in showroom. Business Friendly and knowledgeable stuff. Easy to work with! Capilano Audi location is close distance from my home. Always deferent cars in showroom. Business hours are early till late - great! More

Great service as always from the service department. My first service for my new Audi S5 Sportback (15,000 kms). Everything from the work to the service provided was top class. Friendly drive to my dest My first service for my new Audi S5 Sportback (15,000 kms). Everything from the work to the service provided was top class. Friendly drive to my destination after I dropped off the car, work completed on schedule and 1st class service from Richard and the team. More

Best car buying experience by a mile This was the second car my wife and I bought at Capilano Audi. Every staff member we came in contact with was friendly and knowledegable and each one This was the second car my wife and I bought at Capilano Audi. Every staff member we came in contact with was friendly and knowledegable and each one communicated their information to us in a easy to understand manner. From picking the right car with the right extras to working out the financing to getting a thorough introduction on delivery day the entire process was smooth and proffessional and truly enjoyable. Thank you everyone. More

Almost perfect. I was pleased with the friendliness and professionalism of the staff. However, it would be great if the introduction to the various functions of the I was pleased with the friendliness and professionalism of the staff. However, it would be great if the introduction to the various functions of the gadget-rich car could be conducted at a slower pace, as not everyone is technology savvy. There were quite a bit of information to be swallowed within a short period of time. Providing the client with more hand-on expierences will likely enhance learning. More

Excellent Customer Service As always the team at Capilano Audi was amazing. This will be the 10th car I have purchased from the same location. They are always professional and c As always the team at Capilano Audi was amazing. This will be the 10th car I have purchased from the same location. They are always professional and courteous and their commitment to customer service is outstanding. More

Customer service I felt Aaron did a great job of comparing my various options and found a vehicle that fit both my needs and price range. He was very informative and d I felt Aaron did a great job of comparing my various options and found a vehicle that fit both my needs and price range. He was very informative and did not push too hard like other car salespeople. I was very happy with his service and he was prompt responding to me and my questions. He went far above what was expected More

Audi test drive, order and delivery Prompt, courteous service,--returned calls when promised, car delivered on time , excellent pre delivery instruction and coordination ---professional Prompt, courteous service,--returned calls when promised, car delivered on time , excellent pre delivery instruction and coordination ---professional approach with no heavy sales practices --very happy overall More