Capilano Audi
North Vancouver, BC
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1,062 Reviews of Capilano Audi
Staffs and product Staffs at Capilano Audi are knowledgeable, friendly, thorough and great attention to details. Price-wise I wish the discount and trade-in value were Staffs at Capilano Audi are knowledgeable, friendly, thorough and great attention to details. Price-wise I wish the discount and trade-in value were a little higher. More
Exceptional Cars, Exceptional Service Had a great experience dealing with Derek Lau and his team purchasing my new Audi Q5. Will definitely recommend this dealership to all my friends and Had a great experience dealing with Derek Lau and his team purchasing my new Audi Q5. Will definitely recommend this dealership to all my friends and family! More
Terrible service The service was very unsatisfactory. After my car was serviced under warranty and having it for 3hrs you couldn't even wash the car. 2nd complain The service was very unsatisfactory. After my car was serviced under warranty and having it for 3hrs you couldn't even wash the car. 2nd complaint if you say you can pick up at a certain time then you should be on time. This is not the 1st time I had terrible customer service. I will be taking my Business some where else. Dawn Lefebvre More
Excellent all around customer service. From sales to service, personnel recognize and appreciate returning, loyal customers. Based on changing needs over the years, re-evaluate and recommen From sales to service, personnel recognize and appreciate returning, loyal customers. Based on changing needs over the years, re-evaluate and recommend model changes/upgrades matching expressed feature sets that brought me 100% satisfaction. More
Excellent Service It was easy to make an appointment. The staff were helpful and the communication was excellent. Drop and pick off were quick and simple. Great experi It was easy to make an appointment. The staff were helpful and the communication was excellent. Drop and pick off were quick and simple. Great experience overall. More
Great Service! Shuttle service to and from dealership is efficient and makes the experience seamless. They wash and clean car, and have a pleasant and friendly staf Shuttle service to and from dealership is efficient and makes the experience seamless. They wash and clean car, and have a pleasant and friendly staff More
Audi Q3 Purchase Experience I have two used cars wanted to trade in with a Q3. The trade in situation is very complicated and thanks for Timmy Cheung helping me out. I would gi I have two used cars wanted to trade in with a Q3. The trade in situation is very complicated and thanks for Timmy Cheung helping me out. I would give them 6 stars rating! More
An amazing experience Thank you very much to Tim, Rob, Allan and the team at capilano for always taking amazing care of me. My experience has always been incredible and I Thank you very much to Tim, Rob, Allan and the team at capilano for always taking amazing care of me. My experience has always been incredible and I would recommend all my family and friends to capilano for their Audi needs. Keep up the great work team! More
friendly , helpful, knowledgeable. Trevor and his associates were all sincere friendly and helpful. Did not feel pressure and that is key! The insurance was provided in house and Ashle Trevor and his associates were all sincere friendly and helpful. Did not feel pressure and that is key! The insurance was provided in house and Ashley was very knowledgeable and friendly. thanks More
Extremely satisfied with the knowledge and service I walked into the Audi dealership having done quite a bit of research on the S5 coupe and its competitors. I found the sales consultant, Chris Bong to I walked into the Audi dealership having done quite a bit of research on the S5 coupe and its competitors. I found the sales consultant, Chris Bong to be very knowledgeable on the car and its rivals in the class. He made himself available to me at all times (via text, call and email) and had great response time. The purchase process was very smooth and thought out. They detailed the car and had it waiting for me once the paper work and insurance was done. Strongly recommend! More