Capilano Audi

Nice Experience! Bobby was very thorough and concise with answers to our questions, as was Matthew and Natalie. All were a treat to deal with and people we would reco Bobby was very thorough and concise with answers to our questions, as was Matthew and Natalie. All were a treat to deal with and people we would recommend to others. More

Very Caring and intuitive. Jae Lee, the product specialist and Ryan the sales manger both were very caring, would follow up on my concerns and paid attention to what was importa Jae Lee, the product specialist and Ryan the sales manger both were very caring, would follow up on my concerns and paid attention to what was important for me and ultimately deliver exactly what I wanted. More

Great overall experience Aaron Li was very helpful and supportive in assisting me through the vehicle purchase process, as well as answering any questions I had about the vehi Aaron Li was very helpful and supportive in assisting me through the vehicle purchase process, as well as answering any questions I had about the vehicle. Even if he did not know the answer, he was very polite and prompt in efforts to retrieve an answer for me. Although the vehicle had some quirks, Aaron was quick to introduce me to Austin and Desmond in service. Not all the quirks were fixed, but they were polite and friendly and fixed what we both found was a "fair" amount for a used vehicle of this age. More

Great team & friendly service!! Capilano Audi’s team delivers their excellent service from purchase to maintenance! I only have positive experiences since my first Audi in 2015 and Capilano Audi’s team delivers their excellent service from purchase to maintenance! I only have positive experiences since my first Audi in 2015 and I continue to keep this relationship with the team. I appreciate how I get treated here as their valued customer. This speaks the volume. Thanks Audi team! More

Great buying experience Helpful, friendly staff who worked hard with me to get a deal done that I was happy with. Easy transaction from start to finish, I love my new Q5. Helpful, friendly staff who worked hard with me to get a deal done that I was happy with. Easy transaction from start to finish, I love my new Q5. Our family’s 3rd purchased vehicle from this dealership- easily best on the North Shore in terms of service, efficiency and friendliness. More

Excellent Experience and Service The staff was extremely professional and helped me select the perfect Audi for my family. I’m completely satisfied and will continue to use Capilano The staff was extremely professional and helped me select the perfect Audi for my family. I’m completely satisfied and will continue to use Capilano Audi . More

Quick. Informed. Painless. Polite. Knowledgeable. I dealt with Aaron Li. He was very quick to respond to texts, was very helpful and not full of nonsense and false promises ... he was respectful, well I dealt with Aaron Li. He was very quick to respond to texts, was very helpful and not full of nonsense and false promises ... he was respectful, well informed, and in my opinion went the extra mile. I would deal with him and the dealership again and I would recommend them . It was a straightforward process. More

Thank you, JUSTIN! I am writing this review to give the highest possible praise to Justin in Sales. He was and still is the epitome of a Professional. He was completely I am writing this review to give the highest possible praise to Justin in Sales. He was and still is the epitome of a Professional. He was completely patient, understanding and impeccable with his overall demeanor and professionalism, took his time to make sure my needs were met, accepted every call I made, and made my husband and I feel at ease in an otherwise stressful decision-making situation. Capilano Audi should be proud of individuals like Justin being an ambassador for their brand. I have recommended this location to family, and coworkers. I feel truly taken care of, and in good hands with honest and reliable sales and service representatives here. Thank you not only for my new car, but for the amazing experience! More

The definition of service is capilano audi Picked up a q3 recently and the service received from reception to the sales person was plain awesome. Tim was attentive and very detailed in explaini Picked up a q3 recently and the service received from reception to the sales person was plain awesome. Tim was attentive and very detailed in explaining the features to me. It fit all of the criteria I was looking for. Usually I feel dirty leaving a car dealership, but not here. Service was top notch! Thank you! Will recommend to friends, family and coworkers. More

Great Experience Here! I picked up my new Q5 last week and was blown away with the service level at Capilano Audi. Trevor made it so easy for me from start to finish. Thank I picked up my new Q5 last week and was blown away with the service level at Capilano Audi. Trevor made it so easy for me from start to finish. Thank you Trevor, Andrew, and Juan for the great experience! I will be recommending Capilano Audi to all of my friends! More