Capilano Audi

Great overall experience This would be my second used vehicle purchase from Capilano Audi. Aaron Li was amazing in this entire process: he was polite, understanding, and did n This would be my second used vehicle purchase from Capilano Audi. Aaron Li was amazing in this entire process: he was polite, understanding, and did not pressure me into buying a vehicle I was not 100% satisfied with. We worked closely with the sales manager, Nihk Lo, to close a deal I was happy with. Nihk is very knowledgeable mechanically with automotive vehicles, and will explain anything you noticed that was wrong in the used vehicle, whether it is on the inspection report, or during your test drive. The only gripe I have is that the vehicle had OEM all-weather rubber floor mats prior to service and detailing, but was no where to be found when I picked up the car. A small price to pay for amazing customer service. More

Amazing sales team and great overall experience - have the best deals in lower mainland for Audi cars. Would definitely recommend buying a car from this dealership. Contact Bobby, a great sales repr - have the best deals in lower mainland for Audi cars. Would definitely recommend buying a car from this dealership. Contact Bobby, a great sales representative who will help you find your dream car with the best deals. More

purchase experience In buying a used car I found staff at all levels, sales through management and administration, to be professional, courteous, friendly, knowledgeable In buying a used car I found staff at all levels, sales through management and administration, to be professional, courteous, friendly, knowledgeable and straightforward. Overall an excellent experience More

Great service Happy with the service.Chris was very helpful and made the transaction run smoothly. We were in and out in two hours which was great. Happy with the service.Chris was very helpful and made the transaction run smoothly. We were in and out in two hours which was great. More

They did what they said they would do! Chris found me a used A4 in the colour model and shape I wanted - and at a fair price. Arch Derek's team was great and is still working on a few eleme Chris found me a used A4 in the colour model and shape I wanted - and at a fair price. Arch Derek's team was great and is still working on a few elements to make everything perfect for me. More

Solid End to End Service They helped me locate the exact car I wanted, priced competitively without hassle and went to extra lengths to make the experience seamless as a buyer They helped me locate the exact car I wanted, priced competitively without hassle and went to extra lengths to make the experience seamless as a buyer. Very impressed with this team. Will buy again More

Excellent Service Allan is always great to deal with and was flexible regarding scheduling. Desmond was excellent to deal with on the day of service - fast, efficient, Allan is always great to deal with and was flexible regarding scheduling. Desmond was excellent to deal with on the day of service - fast, efficient, presented options and was courteous throughout. The service took exactly the duration quoted. A great experience all around. More

Fantastic Product & Service Audi was not my first choice of new car at the beginning. But after meeting with Tim Cheung and the unique test drive with his guidance, I knew I woul Audi was not my first choice of new car at the beginning. But after meeting with Tim Cheung and the unique test drive with his guidance, I knew I would get Audi. Tim was the best sales representative I’ve ever encountered. Not only did he demonstrated the quality and features of Audi, more importantly he showed his passion at work, knowledge of the car, thoughtfulness for his customer. He knows why he comes to work every day. I didn’t buy only an Audi car. I bought the great services at Capilano Audi dealer. Highly recommend this dealer. More

Professional and courteous service Everything was excellent the only issue was when I left the dealership I scratched the rear rim on a curb as the car was parked too close to a curb I Everything was excellent the only issue was when I left the dealership I scratched the rear rim on a curb as the car was parked too close to a curb I am awaiting a response from Ryan More

professional service as always Enjoy the service almost as much as I enjoy my Audi Q5 Tdi. Have now dealt with the Capilano Audi Team since purchasing my vehicle in March 2018 and Enjoy the service almost as much as I enjoy my Audi Q5 Tdi. Have now dealt with the Capilano Audi Team since purchasing my vehicle in March 2018 and they were always very friendly and professional. Would recommend them to anyone as the customer experience is not hindered by the small location they have in the Auto Mall More