Capilano Audi
North Vancouver, BC
Filter Reviews by Keyword
By Type
1,062 Reviews of Capilano Audi
This is the dealership to go to We have been clients of Capilano Audi for over 10 years and it’s always the thoughtful customer service that brings us back. Everyone from the sales t We have been clients of Capilano Audi for over 10 years and it’s always the thoughtful customer service that brings us back. Everyone from the sales team, finance department to the service and parts teams work hard to ensure that we are informed along every step of the way. Over the years they continue working to make their processes and our client experiences are more efficient. We really enjoy our Audi vehicles even more due to the great people at Capilano Audi. More
Repeat Customer We have just purchased our fourth Audi from this dealer. Each time the experience has been excellent and the follow up service is first rate. We have just purchased our fourth Audi from this dealer. Each time the experience has been excellent and the follow up service is first rate. More
Thank you so much :) To whom who are considering to purchase Audi, Staffs at Capilano Audi dealership were really helpful in every step from choosing the right car, tra To whom who are considering to purchase Audi, Staffs at Capilano Audi dealership were really helpful in every step from choosing the right car, trade-in, purchase options, etc. I especially appreciate Jae Lee's (salesman) efforts who helped me to get my new toy - s5 coupe. Again, Thanks, Jaemin More
Great overall experience This would be my second used vehicle purchase from Capilano Audi. Aaron Li was amazing in this entire process: he was polite, understanding, and did n This would be my second used vehicle purchase from Capilano Audi. Aaron Li was amazing in this entire process: he was polite, understanding, and did not pressure me into buying a vehicle I was not 100% satisfied with. We worked closely with the sales manager, Nihk Lo, to close a deal I was happy with. Nihk is very knowledgeable mechanically with automotive vehicles, and will explain anything you noticed that was wrong in the used vehicle, whether it is on the inspection report, or during your test drive. The only gripe I have is that the vehicle had OEM all-weather rubber floor mats prior to service and detailing, but was no where to be found when I picked up the car. A small price to pay for amazing customer service. More
Amazing sales team and great overall experience - have the best deals in lower mainland for Audi cars. Would definitely recommend buying a car from this dealership. Contact Bobby, a great sales repr - have the best deals in lower mainland for Audi cars. Would definitely recommend buying a car from this dealership. Contact Bobby, a great sales representative who will help you find your dream car with the best deals. More
purchase experience In buying a used car I found staff at all levels, sales through management and administration, to be professional, courteous, friendly, knowledgeable In buying a used car I found staff at all levels, sales through management and administration, to be professional, courteous, friendly, knowledgeable and straightforward. Overall an excellent experience More
Great service Happy with the service.Chris was very helpful and made the transaction run smoothly. We were in and out in two hours which was great. Happy with the service.Chris was very helpful and made the transaction run smoothly. We were in and out in two hours which was great. More
They did what they said they would do! Chris found me a used A4 in the colour model and shape I wanted - and at a fair price. Arch Derek's team was great and is still working on a few eleme Chris found me a used A4 in the colour model and shape I wanted - and at a fair price. Arch Derek's team was great and is still working on a few elements to make everything perfect for me. More
Solid End to End Service They helped me locate the exact car I wanted, priced competitively without hassle and went to extra lengths to make the experience seamless as a buyer They helped me locate the exact car I wanted, priced competitively without hassle and went to extra lengths to make the experience seamless as a buyer. Very impressed with this team. Will buy again More
Excellent Service Allan is always great to deal with and was flexible regarding scheduling. Desmond was excellent to deal with on the day of service - fast, efficient, Allan is always great to deal with and was flexible regarding scheduling. Desmond was excellent to deal with on the day of service - fast, efficient, presented options and was courteous throughout. The service took exactly the duration quoted. A great experience all around. More