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Capilano Audi
North Vancouver, BC
1,062 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,062 Reviews of Capilano Audi
November 17, 2019
We had a positive experience with Capilano Audi. They went above and beyond to take care of us and make sure we were happy. Highly recommend. went above and beyond to take care of us and make sure we were happy. Highly recommend. More
by Jonah.eckert
Employees Worked With
Derek Lau, Nihk Lo, Trevor Smith, Tadz Brown
Helpful November 15, 2019
Oil change I would like to mention that Richard and Daesmond both provided very good service. I appreciate in the fact that they showed they cared for my busines I would like to mention that Richard and Daesmond both provided very good service. I appreciate in the fact that they showed they cared for my business and acknowledged me as an individual and not a car. I appreciated the complementary drop off and pick up. Both drivers were kind and courteous. More
by Appreciates Good Service
Employees Worked With
Richard Hong, Desmond Ng
November 10, 2019
customer focused pleasant and takes initiative to do things right the first time. Proactive in recommending what is needed and more importantly in stating what is not pleasant and takes initiative to do things right the first time. Proactive in recommending what is needed and more importantly in stating what is not needed when asked specifics. overall very pleasant experience More
by Ross
Employees Worked With
Ryan Lee, Marshall Farrah-Jost
November 10, 2019
Next level service Returning my car at my home after test driving a vehicle was helpful on a busy day for me and for the dealership. Just amazing service! Returning my car at my home after test driving a vehicle was helpful on a busy day for me and for the dealership. Just amazing service! More
by Kpl
Employees Worked With
Nihk Lo, Justin Kimura
November 07, 2019
Great Service Everything dealt with in a heart beat. Went in to enquire, went out with a new car! Impeccable service-Lachin outstanding Tyler very patient with Everything dealt with in a heart beat. Went in to enquire, went out with a new car! Impeccable service-Lachin outstanding Tyler very patient with non tech purchasers More
by David and Gail
Employees Worked With
Derek Lau, Andrew Ballantyne, Lachin Ounchi
November 07, 2019
Personal transportation Dealer provided timely personal transportation from dealership and subsequent pick-up as vehicle was being serviced and prompt notification when vehic Dealer provided timely personal transportation from dealership and subsequent pick-up as vehicle was being serviced and prompt notification when vehicle ready for pick-up. More
by Ipad
Employees Worked With
Marshall Farrah-Jost
November 05, 2019
attentive, courteous friendly efficient . A pleasant xperien Where you are called by your name, recognised by your car, offered waiting services or a ride home and someone always to leap off their chair to hel;p Where you are called by your name, recognised by your car, offered waiting services or a ride home and someone always to leap off their chair to hel;p me wth my wheelchair, thats the place for me! More
by ginger
Employees Worked With
Jae Lee, Robert Ricci, Nick Leuchte, Arch Linsao, Richard Hong, Desmond Ng, Eduard Lyutin, Samantha Ip, Marshall Farrah-Jost
November 03, 2019
Simple and easy Easy to get a booking using the on-line option and then a simple drop off and a lift to my place of work. Picked me up and then easy collection of the Easy to get a booking using the on-line option and then a simple drop off and a lift to my place of work. Picked me up and then easy collection of the car and I was on my way More
by Njohns33
Employees Worked With
Arch Linsao
November 01, 2019
We went to Capiliano Audi because of the air conditioning problem and the recall of some parts. Desmond was the receptionist. He provided us with very good service and the vehicle was repaired within the exp problem and the recall of some parts. Desmond was the receptionist. He provided us with very good service and the vehicle was repaired within the expected time. Very good experience! More
by julie
Employees Worked With
Desmond Ng
October 31, 2019
Incredible service. Marshall was my advisor and he kept me well informed throughout the day regarding my vehicle. Arch was also very friendly and quickly sorted everything out when I came to pick up my veh me well informed throughout the day regarding my vehicle. Arch was also very friendly and quickly sorted everything out when I came to pick up my vehicle at the end of the day. More
by MarylinaS
Employees Worked With
Arch Linsao, Marshall Farrah-Jost
