Capilano Audi

I was promised a full custom detail on the car. Because there was not enough time in the day for them to do a good job in-house there was not enough time in the day for them to do a good job in-house More

A great car buying experience We’d been eyeballing other Audi Q3’s on the roads and were considering it. From the first step into this dealership until the last step out after a f We’d been eyeballing other Audi Q3’s on the roads and were considering it. From the first step into this dealership until the last step out after a few visits, the people that we dealt with were terrific. Trevor Smith, our primary contact, was particularly excellent as he listened well, was patient, knowledgeable and spoke so clearly and calmly about everything related to the car. He was also fun! The day we actually picked up the car, Tyler gave us a thorough rundown on the car and its operation controls and systems. Basically, our experience with everyone at this dealership was a pleasure. More

From the moment you walk in and your greeted by service rep, you are treated incredibly well. The politeness and eager to make sure your happy is in the for front. I had a service booked with the potential rep, you are treated incredibly well. The politeness and eager to make sure your happy is in the for front. I had a service booked with the potential of brakes being done. I was kept informed throughout the whole process. Excellent Service! More

The device was great at the dealership. My only complaint would be your lack of organization when communicating with me. I got a text which I replied to the day before the appointment. Then you phoned me. I would be your lack of organization when communicating with me. I got a text which I replied to the day before the appointment. Then you phoned me. I should only have to confirm once. You then texted asking for feedback after the service. Again I replied but now you are emailing me for the same feedback. I find the annoying. More

Everything was great. I got an appointment quickly . The service work was performed on budget and the car was washed at the end. I got a ride to a from the dealership. Eduard was excellent to deal with. service work was performed on budget and the car was washed at the end. I got a ride to a from the dealership. Eduard was excellent to deal with. More

The dealership has a very friendly atmosphere. Lachin in the sales department was very professional, helpful, friendly and enthusiastic. She was honest about the vehicle and upfront about everything. We fel the sales department was very professional, helpful, friendly and enthusiastic. She was honest about the vehicle and upfront about everything. We felt appreciated and were able to hold a high level of trust with Lachin. More

Excellent Service and no pressure buying experience. The overall experience was handled very professional from the first enquiry up to the final delivery and handing over of the keys. Navaaz understood v The overall experience was handled very professional from the first enquiry up to the final delivery and handing over of the keys. Navaaz understood very quickly what type of features and options I was after for my SQ 5. He honestly went the extra mile to best suit my needs. He explained all the different features and functions very patiently and in a genuine kind manner. Navaaz put in major effort to get me a fair deal. Not only did I feel comfortable dealing with him on the purchase but also trust that he will also go the extra mile in after sales service. Also a big thanks to Ryan Lee and Samantha Ip for their input and assistance. I highly recommend this Audi dealership in North Vancouver. They have truly earned their stripes. Lionel Haricombe More

Lachin was the genuine and authentic sales person I’ve ever dealt with. She worked hard for the sale and ensured that I felt comfortable during the entire process. Excellent! ever dealt with. She worked hard for the sale and ensured that I felt comfortable during the entire process. Excellent! More

Lachin made the experience of my first car purchase one to remember. She was understanding, patient, and answered every question I had with a smile on her face. Since this was my first car, I wanted a lot to remember. She was understanding, patient, and answered every question I had with a smile on her face. Since this was my first car, I wanted a lot of customization done for my Q3 and she did her research to find the exact car I was looking for. I highly recommend paying her a visit if you’re looking to purchase a car! More

Bought my first Audi Very happy with the car and the sales process. Appreciate that the staff took the time to explain all of the features of the car thoroughly on deliver Very happy with the car and the sales process. Appreciate that the staff took the time to explain all of the features of the car thoroughly on delivery. More