Capilano Audi

Tim is absolutely fantastic! He is patient and listen for my needs and provided solutions accordingly. Delivery experience was painless and the team ensures that I know how my new car functions. They are awe my needs and provided solutions accordingly. Delivery experience was painless and the team ensures that I know how my new car functions. They are awesome! More

Great experience, Justin and the team worked with me on every detail, to ensure I received the right vehicle, suitable for my needs. A lot of thought and care was put into this process and it is appreciat every detail, to ensure I received the right vehicle, suitable for my needs. A lot of thought and care was put into this process and it is appreciated. Would definitely recommend them and will look to them in the future. More

11 years strong. I have been dealing with Capilano Audi for 11 years and have always had superior service. Fast, efficient and courteous. What more can I say. I have been dealing with Capilano Audi for 11 years and have always had superior service. Fast, efficient and courteous. What more can I say. More

Always professional, always pleasant! Cap Audi has serviced our Q5 since 2014. Every visit has been a pleasure. When checking in, the work to be completed is explained thoroughly. If somet Cap Audi has serviced our Q5 since 2014. Every visit has been a pleasure. When checking in, the work to be completed is explained thoroughly. If something additional comes up during the service there is a phone call to explain. I have always availed myself of the shuttle to my office and then back on completion of the work. Always prompt. On pick up, the car is spotless. Who could ask for more! More

Excellent Experience as Always Great service as usual....when I drop my car off for service, everything is explained to me. If something comes up that was not discussed, I always r Great service as usual....when I drop my car off for service, everything is explained to me. If something comes up that was not discussed, I always receive a phone call prior to the work being done. I appreciate they have a loaner car for me to use so I can go about my day. And love that my car is spotless when I pick it up....also like the new texting feature!! More

Excellent prompt service. He really looked after me in an emergency. I would highly recommend Edward and the service department. Also dealt with Trevor in sales who is excellent. emergency. I would highly recommend Edward and the service department. Also dealt with Trevor in sales who is excellent. More

I was promised a full custom detail on the car. Because there was not enough time in the day for them to do a good job in-house there was not enough time in the day for them to do a good job in-house More

A great car buying experience We’d been eyeballing other Audi Q3’s on the roads and were considering it. From the first step into this dealership until the last step out after a f We’d been eyeballing other Audi Q3’s on the roads and were considering it. From the first step into this dealership until the last step out after a few visits, the people that we dealt with were terrific. Trevor Smith, our primary contact, was particularly excellent as he listened well, was patient, knowledgeable and spoke so clearly and calmly about everything related to the car. He was also fun! The day we actually picked up the car, Tyler gave us a thorough rundown on the car and its operation controls and systems. Basically, our experience with everyone at this dealership was a pleasure. More

From the moment you walk in and your greeted by service rep, you are treated incredibly well. The politeness and eager to make sure your happy is in the for front. I had a service booked with the potential rep, you are treated incredibly well. The politeness and eager to make sure your happy is in the for front. I had a service booked with the potential of brakes being done. I was kept informed throughout the whole process. Excellent Service! More

The device was great at the dealership. My only complaint would be your lack of organization when communicating with me. I got a text which I replied to the day before the appointment. Then you phoned me. I would be your lack of organization when communicating with me. I got a text which I replied to the day before the appointment. Then you phoned me. I should only have to confirm once. You then texted asking for feedback after the service. Again I replied but now you are emailing me for the same feedback. I find the annoying. More