Capilano Audi

This is one of the best car dealerships I’ve visited. Caring knowledgeable, friendly, welcoming and “Human” compared with other car dealerships. Lachin Ounchi was simply delightful and a pleasure to deal Caring knowledgeable, friendly, welcoming and “Human” compared with other car dealerships. Lachin Ounchi was simply delightful and a pleasure to deal with. She is warm, pleasant, knowledgeable, patient and extremely helpful. Quite unlike and other car sales person I’ve met. Made all the difference to my purchase experience and added immense value and respect for your dealership. Kudos Lachin and Kudos Capilano Audi. Hope it stays this way after the sale as well. More

Service is professional friendly and efficient. Trevor Smith is always willing to go that extra mile for us but most of all he is patient. Smith is always willing to go that extra mile for us but most of all he is patient. More

We had a great experience from the moment we walked in the door. Our sales rep was Trevor Smith, he went above and beyond to help us out. He was very professional and patient as well as extremely knowle the door. Our sales rep was Trevor Smith, he went above and beyond to help us out. He was very professional and patient as well as extremely knowledgeable without overwhelming me as I asked many questions while learning about my new Q3 Highly recommend. More

Having owned an older A3, Justin made the transition into my new A3 easy and seamless. I'm very happy with my new vehicle and would recommend Justin and their team for any Audi buying experience. my new A3 easy and seamless. I'm very happy with my new vehicle and would recommend Justin and their team for any Audi buying experience. More

Justin provided great customer service over the phone and email. He was very transparent and helped me with my needs and made sure I was taken care of. Would highly recommend. email. He was very transparent and helped me with my needs and made sure I was taken care of. Would highly recommend. More

Kris was very knowledgeable and provided excellent service. From negotiations to delivery of the vehicle everything was very professional. Highly recommend both Capilano Audi and Kris Prazma. service. From negotiations to delivery of the vehicle everything was very professional. Highly recommend both Capilano Audi and Kris Prazma. More

Kris was wonderful to work with. He was so great that my husband got a new audi also. I highly recommend Audi and ask for Kris. husband got a new audi also. I highly recommend Audi and ask for Kris. More

The shopping experience in Audi Capilano was Amazing! Since day one, our first inquiry, Justin gave us an extraordinary service. He always was patient, friendly and knowledgeable, explaining with detai Since day one, our first inquiry, Justin gave us an extraordinary service. He always was patient, friendly and knowledgeable, explaining with detail and answering any question. On the closing sale and pick up day everything was perfectly organized. We went through all paperwork quick and easy, no hassle. A great experience and extraordinary experience. More

Very thorough and conscientious service from all staff. Very accommodating and helpful and not at all "pushy" - worked with my own timeline. I highly recommend Capilano Audi for your next purchase/lease. Very accommodating and helpful and not at all "pushy" - worked with my own timeline. I highly recommend Capilano Audi for your next purchase/lease. More

Excellent and professional service from Sales to Finance to Service to Parts to Reception. All personnel are knowledgable on their tradecraft and always attempt to leave the customer satisfied regardless of to Service to Parts to Reception. All personnel are knowledgable on their tradecraft and always attempt to leave the customer satisfied regardless of the reason for contacting Capilano Audi — even if just browsing new models with little intent of purchasing. No pressure tactics and always allow the owner to come to their own decision fit for their purpose and situation. 100% recommended. More