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Capilano Audi

North Vancouver, BC

4.8
1,066 Reviews

813 Automall Drive

North Vancouver, BC

V7P 3R8

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1,066 Reviews of Capilano Audi

July 28, 2021

Trevor was wonderful to work with during our transition from a Q5 to a Q7 for a growing family. We look forward to working with him on our future Audi vehicles More

by jwaldern
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Smith, Andrew Ballantyne
July 27, 2021

This is my third vehicle with Capilano Audi and I have no doubt I will be continuing this relationship with them for a long time. I am very fortunate to have Justin help me through the process every time. Bu More

by Yung T.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Lau, Andrew Ballantyne, Justin Kimura
July 19, 2021

We had a very pleasant experience with Trevor. He was kind and courteous, knowledgeable about the products and very professional. He didn’t make us feel pressured but was available to answer questions. W More

by Adam L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Smith, Andrew Ballantyne
July 19, 2021

Aaron was very attentive and efficient.He listened to Aaron was very attentive and efficient. He listened to all our concerns and answered all our questions to pick the right vehicles. .very happy clie More

by April
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Li
July 10, 2021

The experience of buying a new car was painless and efficient. No pressure. Good follow-through. Helpful and pleasant service on the part of Kris. More

by M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Tarka, Kris Prazma
July 08, 2021

I just took delivery of my Audi A4 from Lachin Ounchi and I couldn’t be happier with the amazing service she provided. Lachin assisted me with any questions or concerns I had about the car. She spent extra t More

by Andrew Taylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Tarka, Andrew Ballantyne, Lachin Ounchi
July 04, 2021

Ask for Jae Lee if you are looking to buy an Audi! Excellent customer service from Jae and the entire Capilano Audi team. Thank you! More

by Michelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nihk Lo, Jae Lee
June 30, 2021

Kris was great to deal with. Very laid back no pressure approach that we found appealing. Aside from a delay in getting the truck into your garage for inspection we have zero complaints. Will recommend Kri More

by Patmasse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Ballantyne, Kris Prazma
June 30, 2021

Audi Capilano was great to deal with! They found exactly what we wanted, worked with us to exchange our old Audi lease for our new one, and their agent was professional and very helpful. They we’re also ver More

by Pippa H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Cheung
June 29, 2021

It was a very smooth and hassle-free kind of transaction with Lachin. She’s efficient and knows her craft regarding the process and the car. Buying a car either brand new or certified used car should be lik More

by Allan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lachin Ounchi
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