Capilano Audi

I would like to thank Rory Thies and his team at Capilano Audi for providing me with an outstanding customer experience in the quest to find the perfect A4 Allroad. Rory reached out to me a couple of times w Audi for providing me with an outstanding customer experience in the quest to find the perfect A4 Allroad. Rory reached out to me a couple of times when he saw an Allroad come into the dealership. Rory is knowledgeable, friendly, and understands what customer service truly means. When we found the perfect car, his responsive and proactive support made all the difference in crafting a deal to suit me. Team members Matthew Tarka and Tiffany (Allwest Insurance) made this truly an efficient and seamless service. I made the offer on Thursday and was driving my new vehicle by Sunday. This included the transfer of car insurance, plates, and the in-take of my previous Audi. My husband and I have been driving Audi’s for over forty years, and this has been the best customer experience we have had from any Audi dealer. More

Shopping at Capilano Audi was a great experience. Lachin was very helpful along with sales management. I appreciate the patience and dedication received until I was 100% happy with my new vehicle selection. was very helpful along with sales management. I appreciate the patience and dedication received until I was 100% happy with my new vehicle selection. Thanks! More

Outstanding dealership, open and fair. Friendly staff and management made sure the trade-in process and hand-over of the new vehicle was a pleasant experience! management made sure the trade-in process and hand-over of the new vehicle was a pleasant experience! More

Came in on a Wednesday desperate to lease and be in a car by Sunday. Justin Kimuar and Matthew were excellent in getting this done. Any issues were always backed by solutions and they went above and beyond by Sunday. Justin Kimuar and Matthew were excellent in getting this done. Any issues were always backed by solutions and they went above and beyond to get the deal done as quickly as possible. Would highly recommend the dealership. More

My experience with the sales and maintenance people was very good , car was waiting ready for the test drive at my appointment time. Paper work was quick and I was able to leave with the car home in the sa very good , car was waiting ready for the test drive at my appointment time. Paper work was quick and I was able to leave with the car home in the same day. More

Couldn’t be happier with the service I received from Lachin at Capilano Audi. Great professionalism and customer service, and I definitely recommend sitting down with Lachin if you’re considering purcha Lachin at Capilano Audi. Great professionalism and customer service, and I definitely recommend sitting down with Lachin if you’re considering purchasing an Audi. More

Justin helped us with our brand new Audi etron and we couldn’t be happier! Definetly 5 stars for Capilano Audi couldn’t be happier! Definetly 5 stars for Capilano Audi More

long standing relationship with dealership and salesman Trevor Smith was awesome, was a pleasure to deal with the entire team Trevor Smith was awesome, was a pleasure to deal with the entire team More

This was my second purchase from Capilano Audi and I am very pleased with my new vehicle. There was some uncertainty as to when my vehicle would arrive due to supply chain issues. It arrived a bit earlier very pleased with my new vehicle. There was some uncertainty as to when my vehicle would arrive due to supply chain issues. It arrived a bit earlier than anticipated but there was no pressure to take delivery right away and they worked to my schedule. I know from experience with my previous Audi that the servicing experience at Capilano Audi will be great as well. I expect my next vehicle will be an Audi from Capilano as well! More

I was very happy. This was my second purchase from Capilano Audi and Lachin helped me with the process and everything went smoothly. Capilano Audi and Lachin helped me with the process and everything went smoothly. More