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Campbell Ford

N/A

7 Lifetime Reviews

1500 Carling Ave , Ottawa, Ontario K1Z 0A3 Directions
Sales: (613) 725-3611

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7 Reviews of Campbell Ford

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October 13, 2017

"Sold me a defective car - no recourse "

- Nomorefords

My new Ford Edge was damaged by the dealership prior to delivery. I noticed the next day. I was informed that I could not exchange the car ( as you would for any other damaged product). I requested gat the whole panel be replaced - they agreed. Upon pick up of the repaired car, I was told they had only touched up the paint issue! What?? The owner then said " it's too late to do anything now, you've put too many km on the car"?!??! DO NOT buy a car at Campbell Ford.

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Recommend Dealer
No
Employees Worked With
N/A
January 18, 2017

"Enjoyable Car buying experience"

- tmbrsd

After having a bad experience at another Ford dealership in Carleton Place earlier in the day. I headed to Campbell Ford to look at their used cars. I was greeted by Amir who proceeded to showed me both a Ford Focus and Escape that I was interested in. After spending some time with us and test driving the two vehicles , I ended up purchasing the Focus. I found the sale very straight forward, no game playing and no crazy Admin fees added on top of the price. I would definitely recommend this dealership if your looking for your next car.

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Recommend Dealer
Yes
Employees Worked With
Amir Pakdaman
March 28, 2016

"Friendly and professional "

- K2

Went in there for both an oil and filter change and repair to my wiper blade. Peter the advisor was very helpful, and took the time to explain what other checks would be performed as part of the service. I will be going back for sure.

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Yes
Employees Worked With
Peter Mcquat
December 28, 2015

"Bought a truck got an experience "

- Keyesj

Bought a 2013 Ford Edge truck and had a great experience the whole way thru Rory at the dealer ship was amazing was caring consider and understanding and not pushie and that makes a huge difference we have recently had a terrible experience at another dealer ship and Rory tried to fix there mistakes and it wasn't even anything to do with him Go see he great people at Campbell Ford !

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Recommend Dealer
Yes
Employees Worked With
Rory Ruxton
December 18, 2015

"Service Agent: Tony Moma"

- M.JaneM.

This gentleman, Tony Moma booked my 2013 Fiesta, purchased at Campbell for warranty service and took the time in detail to answer my questions, clearly gave me a full understanding of how service is done and when parts are available. He text me twice that day to keep me up to date on what the service dept. was doing. The rental was an excellent surprise and a nice ride, as I live 50 klms west of Ottawa. M. Jane Maisonneuve, White Lake, ON

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Recommend Dealer
Yes
Employees Worked With
Tony Moma
December 07, 2015

"Books your car but doesn't have the parts."

- Johnc

The service center looks professional, the actual service is not. The parts department policy is to say they have the part, even if they don't. Once the car is booked if the part isn't in their policy is then to keep the car for as much as two days awaiting the part. Once this happened to me I took my car out. No sense chancing anything else bad happening.

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Recommend Dealer
No
Employees Worked With
Service agent, parts department,
October 09, 2014

"Fantastic Service !"

- zbftwc

Purchased a 2013 Escape and the whole process from start to finish was excellent. Have been bringing our Escape as well as our 2nd vehicle which is of another make in to Campbell Ford for service and the quality of service we receive is exceptional. Would not hesitate to recommend the dealership, and everyone from sales to service. Great team and great service !

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Recommend Dealer
Yes
Employees Worked With
Zach & Lesley
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