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Cambridge Hyundai
Cambridge, ON
963 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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963 Reviews of Cambridge Hyundai
November 26, 2015
Used Vehicle Purchase Every single person we talked to or encountered was very professional. They seemed to be there, to help us find the right car, for our needs. It was a Every single person we talked to or encountered was very professional. They seemed to be there, to help us find the right car, for our needs. It was also extremely easy to contact the salesman with any questions, while debating which vehicle was best. I will be going back for our next vehicle. More
by santafe
Employees Worked With
Orooj Alam, Paul Walia, Mary Young
November 26, 2015
Friendly,Helpful, easy to deal with After at least 5 visits to test drive used and new models with always a smile for me each time I came in again. Success After at least 5 visits to test drive used and new models with always a smile for me each time I came in again. Success More
by Raidar
Employees Worked With
Orooj Alam, Mary Young
November 25, 2015
The incompetence of this dealership has astounded me If I could put a negative star I would have. I first bought my car in April or May of this year. This was the only time I received good customer se If I could put a negative star I would have. I first bought my car in April or May of this year. This was the only time I received good customer service from the Cambridge Hyundai Dealership. When I bought my car I got two things included with the purchase, 4 free oil changes and rubber mats. The dealership didn't have the Matts so they ordered them in, they told me it would only take 2 weeks, which is completely understandable. To my dislike it took three months and my dad going in to demand to get them. Any time I had called in myself I was given the run around and never called back. Then when I got my first oil change I called in to book an appointment and was told with a dealership you don't need to book an appointment. So when I go in I called before to make sure it would be ready in time for me to leave to work, they told me it would take 15 min. When I get there I asked again and they said it would only take the 15 min. Once again this wasn't the case, the appointment took over an hour and I was late for work. Their explanation was simply that they were running behind and over booked. Funny how that wasn’t the situation when I arrived. The service man then tried to play it off that I was getting a free oil change because of the time delay, which is completely useless to me as it was free already. So next time I show up for my oil change they say I need to book an appointment. This company clearly does not train their employees properly if there is this much contradiction within six months of purchase. The appointments had been booked over a week away so my KM's are now over. I ended up booking an appointment for today (Wednesday November 25th 2015) and when I went in I was told I needed to pay for the oil change! And because the gentleman that financed my car wasn't in the office I was told that I would have to pay. I refused because I've already had so many problems with them. They did give me an offer to pay and then be refunded at a later date but my trust in this dealership is already gone so I didn’t trust them with any more of my money. So because I am a young girl and I am not very intimidating I called my father once again as he is able to handle them. My father talked to OJ who has been the only good customer service I have received since the purchase of my car. OJ took 20 min and found where it stated I would be getting the four free oil changes. The incompetence of this dealership has astounded me. The service technicians are too lazy to look into a situation so they result in wasting their customers’ time. Never again will I ever buy a Hyundai. I should have stuck with Dodge. If you are a young female I do not recommend this company. I have received nothing but the run around and complete disregard to my dissatisfaction with how this company operates. More
by Summer
Employees Worked With
Mike Lear
November 25, 2015
Used Car Purchase We were happy with the service and information we received when making our purchase. Gerry was helpful and informative. There was a bit of a wait wh We were happy with the service and information we received when making our purchase. Gerry was helpful and informative. There was a bit of a wait when I arrived to pick up the car. Some extra detailing was required and it was completed promptly. Appreciated the use of a loaner car overnight while this was being done. More
by Jo
Employees Worked With
Mary Young, Gerry Santos
November 23, 2015
Great experience I am very happy to write about my experience at Cambridge Hyundai. As a first time new car buyer I was quite hesitant about taking this big step. At I am very happy to write about my experience at Cambridge Hyundai. As a first time new car buyer I was quite hesitant about taking this big step. At no time did I feel pressured. Nic was very kind and patient, taking time to give me all the information I needed to make my decision. He made sure I purchased the right car for me. I was also impressed by the rest of the team. They are very friendly and professional and really take care of their customers. More
by cheshirekat
Employees Worked With
Paul Walia, Niculae Raiciu
November 22, 2015
Snow Tires Installed Pleased with the efficient way that snow tires were installed on my new Sonata Hybrid. Mike got the order started, Tracy gave me a ride home and then Pleased with the efficient way that snow tires were installed on my new Sonata Hybrid. Mike got the order started, Tracy gave me a ride home and then picked me up when the service was done...I could carry on with my busy day without waiting around. Thank you Service Team. More
by kaydee
Employees Worked With
Tracy Pacheco, Mike Lear
November 13, 2015
A great purchase Loking to trade my car, they offered me a really good price and were really patience with our questions. Niculae was really helpfull and his costumer Loking to trade my car, they offered me a really good price and were really patience with our questions. Niculae was really helpfull and his costumer services was amazing. Mary deliver the WOW at the moment of the financial part. This is my 6 car and this was the first time that was a pleasure to do it. More
by Sebatron
Employees Worked With
Mary Young, Niculae Raiciu
November 11, 2015
very good experience They were willing to work within my budget and helped me to get the vehicle that I needed. They gave me an excellent trade in value, and within 3 days They were willing to work within my budget and helped me to get the vehicle that I needed. They gave me an excellent trade in value, and within 3 days, I drove off with the car I went to purchase. More
by comet2013
Employees Worked With
Paul Walia, Niculae Raiciu
November 10, 2015
My First New Car I purchased my first new car from here, Mary, Ferd, Gerardo and the cute girl at the front desk were amazing. I am very happy! I purchased my first new car from here, Mary, Ferd, Gerardo and the cute girl at the front desk were amazing. I am very happy! More
by A.B83
Employees Worked With
Mary Young, Gerry Santos
October 30, 2015
Very pleasant staff and efficent Not the first time that I have bought a vehicle from this dealership and again find them to be very knowledgeable and friendly to deal with. I again w Not the first time that I have bought a vehicle from this dealership and again find them to be very knowledgeable and friendly to deal with. I again was able to have Nic Raiciu as my sales consultant and he made sure I had another good experience with them. More
by Bluenose
Employees Worked With
Paul Walia, Mary Young, Niculae Raiciu
