Cambridge Hyundai

Nice new dealer ship with friendly respectful service. Work was done properly and as requested.Really appreciated getting pictures of the issue I was getting fixed made my decision and understanding of th Work was done properly and as requested.Really appreciated getting pictures of the issue I was getting fixed made my decision and understanding of the situation much better.My only criticism was I wish the communication was better. More

I don’t normally fill out surveys, but wanted to make a point due to the effort the Cambridge Hyundai team went to in order to help provide the warranty group with all of their requested information. It t point due to the effort the Cambridge Hyundai team went to in order to help provide the warranty group with all of their requested information. It took multiple visits but in the end they supplied all of that was needed to process my claim. Much appreciated. More

Polite efficient and very accommodating. I have been a loyal customer for 14 yrs and have always had excellent service..Rao took very good care of me. I have been a loyal customer for 14 yrs and have always had excellent service..Rao took very good care of me. More

Very happy with new vehicle and the service that I get. The adviser are well trained. The adviser are well trained. More

Awesome experience with this dealership a very helpful agent kuya Gerry Santos great job Hyundai Cambridge!!! agent kuya Gerry Santos great job Hyundai Cambridge!!! More

We were happy with our interactions with our sales person but we are not impressed with the way the vehicle was detailed. We were told the vehicle was to be sent for an ozone treatment to get rid of the ciga but we are not impressed with the way the vehicle was detailed. We were told the vehicle was to be sent for an ozone treatment to get rid of the cigarette smoke smell but it dosent seem like it was done. The way the vehicle was cleaned seems like just a quick wipe down More

Hi Ms. Hayley Mcintosh, Thank you for the great service! You were very helpful, efficient with time management, and made my experience at Hyundai Cambridge Hayley Mcintosh, Thank you for the great service! You were very helpful, efficient with time management, and made my experience at Hyundai Cambridge excellent. Appreciate your help. More

Unfortunately didn’t have a good experience. The staff were incredibly disrespectful. We had to get our engine replaced as there was a recall and once they did it, the car had issues where it wo The staff were incredibly disrespectful. We had to get our engine replaced as there was a recall and once they did it, the car had issues where it wouldn’t start. It was a hit or miss when the car would turn on. We went back and they said that it wasn’t their fault and that there was nothing wrong with it …. Which is weird because right up until the time of the engine replacement, I never had issues with the car starting. They said they didn’t touch the starter but when your engine is getting replaced, you have to disconnect everything. Sooooo, it’s really unfortunate. They also told me that I can replace the starter and I asked them if they can confirm if that’s the issue and they said no. And you would think it ends there… but no. My mom went to pick up the car and she was inquiring about the issue and they LAUGHED IN HER FACE? Also the first time the car wouldn’t start, I called the dealership and they told me I have to pay out of pocket and tow the car there… which is insane because they created this issue and now I have to pay out of pocket?? The worst part is that when I was calling about this I was speaking to the receptionist and asked if they can tow it (which they refused) she ended up telling me “you’re wasting my time, if you want help then tow your car here.” And HUNG UP ON ME. unreal!!!!!!!! Will never be coming back and I will be switching locations. I hope they get their staff retrained or replaced all together. They also said that the engine replacement would take only a couple days which I thought was weird but I ended up planning accordingly to that and then they ended up telling me it would take over a month. I simply think they don’t know what they’re doing. More

Check in with the garage excellent and service with Haley all excellent work done on time shuttle service and or Uber very efficient all good all excellent work done on time shuttle service and or Uber very efficient all good More

They said I declined a service and I didn’t. When checking to see if it was done it was. So I’m not sure why I keep getting these emails saying I declined. When checking to see if it was done it was. So I’m not sure why I keep getting these emails saying I declined. More