Cambridge Hyundai

Our car broke down on the 401 and was towed to Cambridge Hyundai. Sierra from the Service Department was fantastic at keeping us informed, getting our vehicle fixed under warranty, and repaired and back to Hyundai. Sierra from the Service Department was fantastic at keeping us informed, getting our vehicle fixed under warranty, and repaired and back to us as soon as possible. Unfortunately there were further problems and we had to bring the car back in again from out of town. Again Sierra was there to help, even arranging for a loaner vehicle for us while our vehicle was out of commission. I wish I could give her 10 stars out of 5!!! Even with unexpectedly having to return the vehicle for additional repairs, our first experience with Cambridge Hyundai was very positive. We are loyal Hyundai customers and will seriously consider this dealership even though they are over an hour away from us (with multiple Hyundai dealerships closer) when the time comes for us to buy our next vehicle(s). More

The lady behind the counter Sieara Marcy was more than helpful. Thankyou for making me feel like a true customer. helpful. Thankyou for making me feel like a true customer. More

I recently purchased a Mazda MX-5 from this dealership, and the entire experience was fantastic from start to finish. Everyone I interacted with was incredibly friendly, welcoming, and professional. From t and the entire experience was fantastic from start to finish. Everyone I interacted with was incredibly friendly, welcoming, and professional. From the moment I walked in, I felt valued as a customer. What really stood out to me was how genuinely happy the staff seemed when I finalized my purchase—they even took the time to congratulate me, which made the experience feel extra special. It wasn’t just about making a sale; it felt like they truly cared about creating a positive and memorable moment. I’m very happy with my new car and grateful for such a smooth and enjoyable buying process. I would definitely recommend this dealership to anyone looking for a great customer experience. More

My car broke down on 401 and I had it towed to Hyundai Cambridge. I learned about a serious engine failure and I was helped diligently by the team at Hyundai Cambridge. I was kept updated about the diagno Cambridge. I learned about a serious engine failure and I was helped diligently by the team at Hyundai Cambridge. I was kept updated about the diagnosis, my options and the status of repairs. It could not have been any smoother. Thank you to Hyundai Cambridge and especially Maria.Only 2 days for an engine change, that was fast. More

Everyone were very professional and friendly from the beginning to the minute I drove off with my new car specially Khalil the salesman and the sales manager Julian keep up the good work I recommend th beginning to the minute I drove off with my new car specially Khalil the salesman and the sales manager Julian keep up the good work I recommend this dealership More

The staff were very helpful & friendly with the purchase of my 2026 Tucson hybrid. Totally recommend this place. of my 2026 Tucson hybrid. Totally recommend this place. More

I've been coming to this dealership for several years. However in the last year every time I come in here there's new staff working and the service department. What was once decent staff they're all leavi However in the last year every time I come in here there's new staff working and the service department. What was once decent staff they're all leaving whatever reasons. But each time they replace their replace with less competent staff who do not communicate the length of the time of your car repairs what's going on. Yesterday I had booked a time for tire change at 10:00 a.m. I arrived before 10:00 a.m. it's a basic job takes 20 minutes the new service rep told me to be an hour no problem I'll wait it was over an hour before it was even taken in to be looked at I pretty irritated with this and I explained what's the point of making an appointment if you can ever keep them this happened the last time I was there as well she made up an excuse and I said please don't waste my time I don't think he would appreciate me showing up an hour late for an appointment. I explained to her that when I get my Google review I will be giving them a bad review. As a result I was not sent to review this time. I think it's time to explore Kitchener Hyundai. More

Have dealt with them for about 15 years. Staff always pleasant and courteous. Never unhappy with results. Staff always pleasant and courteous. Never unhappy with results. More

There was a few issues but the salesman, Andrei, was very good at his job and he did help with all the questions and issues. I will deal with him again. good at his job and he did help with all the questions and issues. I will deal with him again. More

I came in for service, but the advisor did not communicate with me properly and was not willing to answer my questions. Her name is Sierra. Initially, she informed me that I would receive my car w communicate with me properly and was not willing to answer my questions. Her name is Sierra. Initially, she informed me that I would receive my car within 3.5 hours, but she did not provide any updates about the delay. I ended up receiving my car after 4.5 hours. When I tried to clarify this, she ignored me. I felt as though my concerns were not taken seriously, despite being a paying customer. If there was a delay, she should have informed me so that I could have arranged an alternative way to attend my appointment. More