Cambridge Hyundai

Took my car in for service as the local mechanic failed twice to fix the problem. From start to finish I felt heard, was treated with kindness and professionalism. It turned out to be a bigger more expensi twice to fix the problem. From start to finish I felt heard, was treated with kindness and professionalism. It turned out to be a bigger more expensive problem than I thought but everything was explained to me up front . There were no surprises. My whole experience was very good from reception, to the shuttle driver who drove me home and especially Hardik. He was very knowledgeable and helped me to make the right decision!! More

Hardik provided exceptional service from start to finish. Even when an issue came up after my maintanance, he handled everything professionally and resolved the issues quickly. The work was completed on time Even when an issue came up after my maintanance, he handled everything professionally and resolved the issues quickly. The work was completed on time. More

Fantastic service! Will continue working with the in them future. Looking forward to growing our relationship Will continue working with the in them future. Looking forward to growing our relationship More

Gerry and the entire Cambridge Hyundai team were amazing, professional, friendly, knowledgeable, and provided exceptional customer service throughout! professional, friendly, knowledgeable, and provided exceptional customer service throughout! More

Khalil, the sales manager, explained everything clearly and answered all our questions about the vehicle. Overall, I’m happy with the service he provided. I’m not ready to comment on the rest of the staff and answered all our questions about the vehicle. Overall, I’m happy with the service he provided. I’m not ready to comment on the rest of the staff yet, but I’ll likely share my feedback after some more time. More

Employees are professional and treat all the customers with respect. Service desk persons explain well in advance about the job to be done. with respect. Service desk persons explain well in advance about the job to be done. More

Had an issue with ‘tumbling’ noise coming from back driver side of vehicle. Mentioned to service tech upon dropping vehicle off.l for its regular maintenance. He assured me it would be taken for a driv driver side of vehicle. Mentioned to service tech upon dropping vehicle off.l for its regular maintenance. He assured me it would be taken for a drive for a listen. When I picked car up, no tech had been avaulable during maintenance to take vehicle for a drive. Car was dropped off early morning and I was able to come late in the day to pick up. Ample time to take it for a spin. Noise is still very much present. Disappointed as we were past owners of Hyundai vehicles and always satisfied…🙁 More

The staff was great the selections of cars was was also very good very knowledgeable just a hreat experience all around very good very knowledgeable just a hreat experience all around More

I had a great experience with this car dealership! The staff were friendly, professional, and very helpful throughout the entire process. They made everything easy and stress-free, and I’m very happy The staff were friendly, professional, and very helpful throughout the entire process. They made everything easy and stress-free, and I’m very happy with my purchase. Highly recommend them to anyone looking for a great vehicle and excellent customer service! More

Where's the 0 star rating? I had an issue with my clutch - the pedal stayed compressed and I had to pull it up with my foot, and then would not compress. I couldn't change g I had an issue with my clutch - the pedal stayed compressed and I had to pull it up with my foot, and then would not compress. I couldn't change gears and the car wouldn't start after I pulled over. I had it towed to Cambridge Hyundai on July 31st, 2026. I called the next day, left a voicemail, which was not returned. I received a call from them on August 4th after the Civic long weekend. They told me they took the car for a test drive, and the clutch was fine and I could pick up the car. I didn't accept that answer, since the clutch was completely locked when I had it towed, so it couldn't be a non-issue. The service rep said he'll talk to the service manager. When they called back, I was told that yes, there was a burning smell that was coming from the clutch during the test drive... Did I want to replace the clutch? I figured it's the job of the service center to tell me if I need to replace the clutch, not ask if I want to. Another discussion with the service manager, and a call back saying that yes, if I replace the clutch, the issue would be resolved. Quoted $1500 and change + tax for the work. Apparently they quoted for the parts only, not the labor charge. A week later (August 11th), received another call back saying that there was some other issue that required repair and an order of additional parts, which would take a couple of days to order in. Under $100 for those parts, no labor charge since they already had it taken apart for the clutch. Another couple of days to order the parts, but was told I'd get a call in a couple of hours to confirm if they were able to find the parts more locally. No call back. August 18th (a full week later), I called to inquire about the car. Was told it's being worked on that day, and would be ready soon. About five hours later I was told the car was ready for pickup. Final bill - $2200 and change. The kicker to all of this? Once I got the car home, I noticed some plastic parts in the back seat. Turns out, the tech forgot to put the skid plate back on the car :) 0 / 10, would not recommend you take your car here for service. More