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Cambridge Centre Honda
Cambridge, ON
407 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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407 Reviews of Cambridge Centre Honda
January 29, 2016
Amazing A+ service I'm an accountant so very fact-finder and detail oriented. The sales person Elisabeth helped explain the different trim levels then explained the cost I'm an accountant so very fact-finder and detail oriented. The sales person Elisabeth helped explain the different trim levels then explained the cost of each relative trim level to work within my budget. We test drove a couple of different models with honda sensing and without. She then forgave me for taking about two months to decide! Once I did make the decision they made the process as painless as possible by liaising with my insurance company, arranging the paperwork in an efficient manner with minimal involvement on my part. Lastly, on pickup day, Elisabeth took the time to setup the phone on my dashboard, show me how to make calls and also showed me how to use the remote starter (winter is cold here!) Cannot say enough great things. More
by NCJ
Employees Worked With
Elisabeth Terry, Elisabeth Terry
January 24, 2016
Typical con artist sales people The salesman, Rick Ayres, overvalued my trade-in just to sell me a new car. I have since had my car appraised and it is worth much less than he said The salesman, Rick Ayres, overvalued my trade-in just to sell me a new car. I have since had my car appraised and it is worth much less than he said they would give me. The impression he made was that it was a guaranteed amount even though the new car was not to be delivered for up to 90 days. It wasn't until I got home that I realized that they could change the trade-in amount at their own discretion. If I had known the true amount my trade-in was worth, especially in 3 months, I never would have agreed to place a deposit. When I tried to get my deposit back they just said too bad, even though they were out no money and would be able to sell the car with no problems. They were manipulative and deceitful just to sell a car. I will never purchase a car from them nor would I ever recommend them to any one I know. Everyone I dealt with once I realized what they did was rude and nasty. Tread lightly if you decide to visit this dealership. More
by Mygrrls
Employees Worked With
Rick Ayres, Tess Arpa
December 16, 2015
service inspection Last week I had my first "B" inspection after purchasing our CRV in February 2015. After 34,000 kms things are going well.The brakes were checked,clea Last week I had my first "B" inspection after purchasing our CRV in February 2015. After 34,000 kms things are going well.The brakes were checked,cleaned and lubricated with no issues.The service was prompt and the staff was friendly. Thankyou Cambridge Honda! More
by CRV 2015
Employees Worked With
John, John Soares
October 16, 2015
Flat Tire I replace the rear tire, due to a nail puncture, on Saturday night with the emergency spare and drove home to Cambridge. On Monday morning I had to I replace the rear tire, due to a nail puncture, on Saturday night with the emergency spare and drove home to Cambridge. On Monday morning I had to be in Toronto by 10:00am for an important meeting. Knowing that I could only speed up to 80km with the emergency tire, I would be in trouble keeping up with traffic and be exposed to fellow travellers questioning my ancestry. I drove to the Cambridge Centre Honda at 7:15am hoping for assistance. Although the Centre officially opens at 7:30am Carolyn DuMoulin let me in, listened to my concerns and without any reservation immediately set in motion a repair plan. To my amazement the repair was done by 8 30am. and I was able to be at the meeting by 10:00am. For me this experience is at par with the Cambridge Centre Honda excellent customer focus from the staff that I receive at every service and occasion I visit . Thank you Carolyn... Excellent Job Bob More
by Bob2008
Employees Worked With
Carolyn DuMulin, Carolyn DuMoulin
October 07, 2015
Friendly Environment I have dealt with the people from Cambridge Center Honda for over ten years and have always felt the staff and especially the front liners - Carolyn a I have dealt with the people from Cambridge Center Honda for over ten years and have always felt the staff and especially the front liners - Carolyn and Johnnie - are top notch. They make you feel comfortable as soon as you walk in to the dealership! They go out of their way to help you out! More
by doug
Employees Worked With
Carolyn, Johnnie, Carolyn DuMoulin , John Soares
October 07, 2015
Excellent Customer Service and Follow Up! Very impressed with the service from Cambridge Honda. I bought my car with Waterloo Honda and got amazing service from them as well but since I am no Very impressed with the service from Cambridge Honda. I bought my car with Waterloo Honda and got amazing service from them as well but since I am now working in Cambridge I brought my vehicle there because it was more convenient. I did not expect to be this pleased with my first impression of the dealership. The Service Advisor was friendly, polite and accommodated my quick request for service. The Administration Department followed up to ensure my experience was pleasant. The Detailer's even washed my car! The dealership was clean and the waiting area inviting. Even free popcorn! BONUS! More
by Carrie
Employees Worked With
Carolyn, Service Advisor & Irin, Administration , Carolyn DuMoulin
October 06, 2015
Friendly and convenient My service was very plesent and was accomidated a ride back home so i didn't have to wait. I recieved a call for recomendations but wasn't pressured i My service was very plesent and was accomidated a ride back home so i didn't have to wait. I recieved a call for recomendations but wasn't pressured into anything. When my car was finished i recieved another friendly call and was offered to be picked up. I have recommended Honda. Two of my friends purchased an Accord and a Civic and we are all very happy with our choices More
by SteffHann24
Employees Worked With
John, John Soares
September 30, 2015
Superior Service Cambridge Centre Honda has been providing superior service to me and my 9 year old Honda Civic since day one! Honesty, respect, patience in explanati Cambridge Centre Honda has been providing superior service to me and my 9 year old Honda Civic since day one! Honesty, respect, patience in explanations and courtesy is what I get at every visit. Carolyn, is amazing, kind, knowledgeable, patient and understanding. The Honda team together make each customer feel important and not like " a number". Thank you for all that you do! More
by Happy Honda Civic Owner
Employees Worked With
Carolyn DuMoulin
September 30, 2015
Great Service This dealership knows what customer service means. wont service or buy my Honda vehicles anywhere else. They were Friendly and thorough. And didn't tr This dealership knows what customer service means. wont service or buy my Honda vehicles anywhere else. They were Friendly and thorough. And didn't try to add services that i didn't need. More
by bjcshelby
Employees Worked With
Service Tech
September 29, 2015
Excellent service department I have had a number of warranty, service and recall items fixed at Cambridge Honda. The service staff have always been courteous and accomodating. M I have had a number of warranty, service and recall items fixed at Cambridge Honda. The service staff have always been courteous and accomodating. My vehicles have always been repaired and serviced in a timely manner and it's nice to have the car washed after the service. Carolyn and John stand-out as being very professional, knowledgeable and couteous in my dealings with the service department. I have recommended CH to other Honda owners. More
by HondaChloe
Employees Worked With
Carolyn and John
