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Cam Clark Ford Red Deer - Service Centre

Red Deer, AB

4.8
156 Reviews

156 Reviews of Cam Clark Ford Red Deer - Service Centre

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June 12, 2021

"Phil! Oh Phil, what a guy. I needed an alignment on my..."

- ToyotaManiac

Phil! Oh Phil, what a guy. I needed an alignment on my old Toyota and ended up having a few other things go wrong, like my carb going out of whack, and my clutch master cylinder dying when they went to move it in for the alignment. Phil was very gracious in communicating and they allowed me to leave my truck in the parking lot while I ordered in a new master cylinder. They even let me work on the truck in the parking lot. Im a cheepskate and do as much work on my own vehicles as I can, but an alignment was beyond my expertise and equipment. Upon inspecting the front end, it was determined that the truck needed much more attention than just the basic alignment. Again, Phil was very gracious and easy going in communicating with me, and I new they weren't going to rip me off. I had expressed my budgetary concerns initially and throughout the entire process Phil was aware and respectful of where I was coming from financially. In the end they did a phenomenal job. The tech had on old similar Toyota himself and was very familiar with my truck. Who would have thought! All in all, I was very pleased with how Phil and the team walked with me through such a hilarious journey to get an alignment done. Thanks Ford. Also, give Phil a raise and a promotion. You'll want to keep him around a long time!

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Recommend Dealer
Yes
Employees Worked With
Phil
June 10, 2021

"I have sent a few of these in for this Great Dealership..."

- rdglass

I have sent a few of these in for this Great Dealership and TEAM!! This Dealership is managed right and has a GM and team that understands what Cam Clark's goal is to treat the customer right and fair. Ford is also a great product and helps the dealership keep customers. We had a recall on our truck that needed to be reworked because of a computor glitch from Ford. The Dealership and Ford got on it and solved the problem and both took extra good care of us. I would point out Dan the GM, Jenna from service and Nathan the shop foreman and his technicians gave us the best service we could have got!! Things can happen but when you are taken care of that's what counts. All makes can have problems but you need a Dealer like Cam Clark and company like Ford to take good care of the customer. When you spend your money you need to be looked after. Ford and Cam Clark do not just promise and talk they carry threw and look after you. Buy from a dealer and brand you can trust with good people. I looked at the other surveys and they have a lot of good positive feed back. A lot of happy customers. The Sales, Parts, Body Shop, Service Dept. we have used them all and they are all very well managed departments. If you have not purchased a Vec. or used the Dealerships Service Dept. you should try them and see what a well run dealership is like. I have noticed and been told they treat women, young people, older people and everyone very well. The Parts Dept. is a well organized and a well run department I have found. You need a good parts Dept. to look after a Service Dept. Parts can hold up repairs. Jeff from Sales stays in touch to make sure we are not needing anything. That's good. But no pressure. I like that the Dealership does not try to do up sells in all deparments. They have talked me out of things I thought I needed and did not. When you book an appointment with any Department at Cam Clark they are on time and keep you up dated!! Jenna, Dan, Nathan, Jeff and the rest of the team keep up the good service. Thank again, Rod Glass

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Jenna Larson Service Management, Dan GM, Nathan shop foreman,
June 08, 2021

"Great place to get work done for my Ford F-150 ,awesome..."

- nascarrod22

Great place to get work done for my Ford F-150 ,awesome staff,they take pride in the work that they do on my vehicle.I recommend this place 100%

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Yes
Employees Worked With
Other Employees : Amanda,Gary
June 02, 2021

"Great service on the actual delivery of service. Very..."

- kquaife

Great service on the actual delivery of service. Very poor when it came to scheduling an appointment as they did not call us after the parts came in (recall).

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Recommend Dealer
Yes
Employees Worked With
Amanada
May 31, 2021

"I am always very pleased with the remarkable customer..."

- mmlouth

I am always very pleased with the remarkable customer service. My schedule brings me in town for a few days at a time and they are always able to work me in and get my truck looked after.

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Recommend Dealer
Yes
Employees Worked With
Jenna - Customer Service Adv & Geoff - mechanic -top shelf
May 12, 2021

"Gary S service advisor. Gary was very pleasant and very..."

- Ford review

Gary S service advisor. Gary was very pleasant and very helpful. Service was quick and efficient. Wonderful employee! He was very approachable. And easy to work with.

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Yes
Employees Worked With
Gary Smart
May 04, 2021

"Excellent as always. I was able to make an appointment..."

- Excellent as usual

Excellent as always. I was able to make an appointment the same day. Write up was efficient, and the kept in contact with me through out and was ready when they said it would be. Seamless

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Phil
April 28, 2021

"Appointment for service was immediate, service writer..."

- Terry.Sather

Appointment for service was immediate, service writer Gary was extremely pleasant and helpful. Service was very quick and efficient, call back for readiness to pickup was very prompt. Excellent and thank you!

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Recommend Dealer
Yes
Employees Worked With
Gary service writer
April 21, 2021

"CamClark looks after its customers concerns and strives..."

- Ron D

CamClark looks after its customers concerns and strives to provide the service they are known for right from the financial dept to the service dept, would recommend to anyone.

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Recommend Dealer
Yes
Employees Worked With
April 15, 2021

"Great service from start to finish with having my..."

- kesternc

Great service from start to finish with having my tires/rims changed over for the season. Booked a followup appointment for future body shop work to be done.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Phil Iversen
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