Cam Clark Ford Red Deer

Excellent service Amanda in The service department was excellent with keeping me up to date on parts and expected time frames. They also gave a rental vehicle so I wasn Amanda in The service department was excellent with keeping me up to date on parts and expected time frames. They also gave a rental vehicle so I wasn't inconvenienced More

Very good, explain everything very nice I have given this rating based simply on the whole store,this is not my first time in for service but never had any issue with anyone or anything....e I have given this rating based simply on the whole store,this is not my first time in for service but never had any issue with anyone or anything....everyone from sales to managers to Service is nothing other than top notch professional, Thank you! More

Amazing customer service Came in on Saturday with no appt for am oil change and they got me in right away. Service advisor was great and very polite. Came in on Saturday with no appt for am oil change and they got me in right away. Service advisor was great and very polite. More

Great service! Mark the service manager and Adam the sales manager were easy to deal with and very knowledgeable. Cam Clark Ford always exceeds my expectations! I w Mark the service manager and Adam the sales manager were easy to deal with and very knowledgeable. Cam Clark Ford always exceeds my expectations! I would recommend this dealership to anyone and everyone! More

Great experience Very helpful, friendly and knowledgeable staff. Evan was patient and helpful as always. We will go back to Cam Clark again for our next vehicle. Very helpful, friendly and knowledgeable staff. Evan was patient and helpful as always. We will go back to Cam Clark again for our next vehicle. More

Prepaid. Service Fast and friendly service with attention to all the small and large details. Enjoy walking around showroom looking at new vehicles sales staff are fri Fast and friendly service with attention to all the small and large details. Enjoy walking around showroom looking at new vehicles sales staff are friendly and knowledgeable. Service people are excellent More

See Evan for your new vehicle. You'll be glad you did. Leased a new Escape. Evan worked very hard to get us a great deal. He was persistent in a nice way. He wanted to make sure that we were happy w Leased a new Escape. Evan worked very hard to get us a great deal. He was persistent in a nice way. He wanted to make sure that we were happy with our new car He followed up making sure everything was working good. We appreciate that. The staff at Cam Clark is great all around. More

Genuine old people I had the best experience with a gentleman named chad tanasiychuk. He broke things down bit by bit so I could learn and make an educated and informed I had the best experience with a gentleman named chad tanasiychuk. He broke things down bit by bit so I could learn and make an educated and informed decision. He was very kind to me as was the rest of the staff. I left feeling like I made a smart decision and knowing I got a great deal 10/10 would recommend. No one pushed me, tried to deceive me or make a quick dollar off me here. More

Amazing costumer service. Really nice costumer service. All the employee are friendly. Very nice environment for the costumers. I would highly recommend this dealership to my f Really nice costumer service. All the employee are friendly. Very nice environment for the costumers. I would highly recommend this dealership to my friends and family. More

Great overall, but. So, I unfortunately did this deal over the phone and email. I don't really fault the guys at Cam Clark for this, however beware of this. I guess t So, I unfortunately did this deal over the phone and email. I don't really fault the guys at Cam Clark for this, however beware of this. I guess the best place to start is the overall trade in value of my truck. Beautiful, no damage and well taken care of. We talked about a number over the phone however the value they gave me was much much lower. I actually read the line value wrong, and I would not have agreed to it, but I caught my mistake to late. They got an awesome deal, and I did not. My bad for not reading well enough, but I was tired when I read the contract. I called Evan and told him that I was coming in and also inquired if there was indeed an appointment to get my new tires flipped out for my existing winters. He was surprised by this, even though the guys who I was dealing with prior ensured that this would be taken care of. To Evan's credit he made it happen. Evan did a fantastic job of running me through the truck and the new features, sign up for Fordpass and such. He was excellent. I had to wait for a little which wasn't a big deal for my tires to be flipped out, and that's where the issues began again. The service department informed the dealership that two of my tires were damaged, which is pretty odd seeing as Ford has done all of my servicing and tire rotation on every oil change and they did not report any damage! Which the last inspection done was right before I put my new winter tires on. Odd that they wouldn't have found the "unacceptable damage". They were insistent that I needed to replace four tires or else they could not accept the trade (keep in mind that the trade in value for my truck was terrible). At that point I told them to rip up the sales contract as that was not going to happen. They wanted to get me on 4 new tires even though I dropped around $89,000 on a new truck!!! To their credit they did relinquish and the deal went through. Evan, again worked to save the deal, without him this wouldn't have went through. I had to change the terms of my deal as I wanted disability insurance, it took forever for that to go through, but I don't blame the finance dept. on that. They worked hard for the deal to be changed and I appreciate that. I was ok with all of this, really because I walked out with a beautiful new truck. As the days have went on I am not so ok with this. I hope whoever decided to take one last stab at my money is happy with their swing and miss, because they have lost a customer over that. I will not be back the next time it is time to trade in my vehicle. I will never fall for a "trade in deal" again, and this experience has made me think that in a couple years I may see what Chevy has to offer. I gave the dealership a 4 star only because of the awesome work that Evan did. I feel that if I did not it would reflect poorly on him, and he doesn't deserve that. Truthfully I would rate this entire experience a minus 2 star with a warning to deal with caution if you are going here. More