Cam Clark Ford Red Deer

Phil! Oh Phil, what a guy. I needed an alignment on my old Toyota and ended up having a few other things go wrong, like my carb going out of whack, and my clutch master cylinder dying when they went to mo old Toyota and ended up having a few other things go wrong, like my carb going out of whack, and my clutch master cylinder dying when they went to move it in for the alignment. Phil was very gracious in communicating and they allowed me to leave my truck in the parking lot while I ordered in a new master cylinder. They even let me work on the truck in the parking lot. Im a cheepskate and do as much work on my own vehicles as I can, but an alignment was beyond my expertise and equipment. Upon inspecting the front end, it was determined that the truck needed much more attention than just the basic alignment. Again, Phil was very gracious and easy going in communicating with me, and I new they weren't going to rip me off. I had expressed my budgetary concerns initially and throughout the entire process Phil was aware and respectful of where I was coming from financially. In the end they did a phenomenal job. The tech had on old similar Toyota himself and was very familiar with my truck. Who would have thought! All in all, I was very pleased with how Phil and the team walked with me through such a hilarious journey to get an alignment done. Thanks Ford. Also, give Phil a raise and a promotion. You'll want to keep him around a long time! More

I have sent a few of these in for this Great Dealership and TEAM!! This Dealership is managed right and has a GM and team that understands what Cam Clark's goal is to treat the customer right and fair. For and TEAM!! This Dealership is managed right and has a GM and team that understands what Cam Clark's goal is to treat the customer right and fair. Ford is also a great product and helps the dealership keep customers. We had a recall on our truck that needed to be reworked because of a computor glitch from Ford. The Dealership and Ford got on it and solved the problem and both took extra good care of us. I would point out Dan the GM, Jenna from service and Nathan the shop foreman and his technicians gave us the best service we could have got!! Things can happen but when you are taken care of that's what counts. All makes can have problems but you need a Dealer like Cam Clark and company like Ford to take good care of the customer. When you spend your money you need to be looked after. Ford and Cam Clark do not just promise and talk they carry threw and look after you. Buy from a dealer and brand you can trust with good people. I looked at the other surveys and they have a lot of good positive feed back. A lot of happy customers. The Sales, Parts, Body Shop, Service Dept. we have used them all and they are all very well managed departments. If you have not purchased a Vec. or used the Dealerships Service Dept. you should try them and see what a well run dealership is like. I have noticed and been told they treat women, young people, older people and everyone very well. The Parts Dept. is a well organized and a well run department I have found. You need a good parts Dept. to look after a Service Dept. Parts can hold up repairs. Jeff from Sales stays in touch to make sure we are not needing anything. That's good. But no pressure. I like that the Dealership does not try to do up sells in all deparments. They have talked me out of things I thought I needed and did not. When you book an appointment with any Department at Cam Clark they are on time and keep you up dated!! Jenna, Dan, Nathan, Jeff and the rest of the team keep up the good service. Thank again, Rod Glass More

Great place to get work done for my Ford F-150 ,awesome staff,they take pride in the work that they do on my vehicle.I recommend this place 100% staff,they take pride in the work that they do on my vehicle.I recommend this place 100% More

Great service on the actual delivery of service. Very poor when it came to scheduling an appointment as they did not call us after the parts came in (recall). poor when it came to scheduling an appointment as they did not call us after the parts came in (recall). More

I am always very pleased with the remarkable customer service. My schedule brings me in town for a few days at a time and they are always able to work me in and get my truck looked after. service. My schedule brings me in town for a few days at a time and they are always able to work me in and get my truck looked after. More

Windshield had chips, no license plate bolts, dog hair covering the interior, pulls to the left, running board Crome coming off, used yes, but really? I view the truck before it had a clean up and in the covering the interior, pulls to the left, running board Crome coming off, used yes, but really? I view the truck before it had a clean up and in the rain and that’s why I missed a few things. Dealership had the truck for an additional two weeks to get it ready for me. I know it’s not new and expected a few minor issues, how easy would it have been to replace the windshield or at least fix the chips? License plate bolts, no excuse for that, dog hair everywhere, no excuse for that, running board.., at you telling me Ford supply running boards that only last 3 years? I informed Alex that the truck pulled to the left and he told me it was the roads around Red Deer, I’m like what? Normally I would never complain but this is the most money I’ve ever spent on a vehicle and a little effort on your part would’ve made it a better experience for me. More

Trish you are the best, thank you for another wonderful experience with Cam Clark Ford. I love the new vehicle it is wonderful. I will be spreading the word. experience with Cam Clark Ford. I love the new vehicle it is wonderful. I will be spreading the word. More

Great customer care, answered all my questions, walked me through financing, a very calm and relaxing experience. Thank you Carolynne and Doug so much, I will be back. through financing, a very calm and relaxing experience. Thank you Carolynne and Doug so much, I will be back. More

It was such a pleasure to deal with Alex, very knowledgeable, helpful. Excellent service very prompt returning calls He stepped up to help and advise me to my needs. I highly recommend him to anyo knowledgeable, helpful. Excellent service very prompt returning calls He stepped up to help and advise me to my needs. I highly recommend him to anyone wanting a new or used vehicle, you won't be disappointed letting him go to bat for you for the best price and service. Thanks Alex! More