Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Car Recalls

Make sure your car is safe to drive.

Search
Back
COVID-19
Response
  • Service Pickup & Delivery
  • Vehicle Sanitization

Cam Clark Ford - Canmore - Service Centre

4.8

98 Lifetime Service Reviews

101 Bow Valley Trail, Canmore, Alberta T1W 1N8

99 Reviews of Cam Clark Ford - Canmore - Service Centre

Sort by
June 22, 2016

"Rv work"

- Cathyjones

Called your dealership this morning looking for help in getting a starter installed in our motorhome. Ashley said take it right over....well we did and 6 hours later picked it up, not only did they install the starter but also did all the service work we asked as well. Couldn't have asked for any better service from Ashley and the service department. When you're traveling criss country it sure gives you peace of mind to know the work was done by pros. Thanks again.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ashley. Service
Jun 22, 2016 -

Cam Clark Ford - Canmore responded

Thanks so much for the great review and we are happy to hear about your great experience in our service department :) Thanks, Cam Clark

June 20, 2016

"AC not working "

- Walkingeagle

I have the AC breakdown on my bus Ashley help very much and the bus was in and out within a couple hours and working fine thank you very much for your service

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ashley and a very friendly tech whom I have forgotten his name Jack I think!!!!
Jun 21, 2016 -

Cam Clark Ford - Canmore responded

Thanks so much for the great review and we are happy to get you back on tje road :) Thanks, Cam Clark

June 13, 2016

"Winter/summer tyre change and storage."

- Home Inspector

Ashley went to great lengths to make sure we got a timely appointment, and ensured that the job was done very quickly and right first time. We also made an appointment for our other car to have an 8k service and tyre rotation and Ashley made sure the appointment was made at a time that worked for us.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kevin, Judy, Stephan,, Alan Way
Jun 13, 2016 -

Cam Clark Ford - Canmore responded

We are glad to hear about your great experience with ashley :) We appreciate your business and look forward to helping you again in the future. Thanks, Cam Clark

June 13, 2016

"Great Service"

- Ford Edge

I had our vehicle in for service to get the winter tires changed and a service. Great Service from Judy, i would recommend to all local customers.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Judy Hoar
Jun 13, 2016 -

Cam Clark Ford - Canmore responded

Thanks so much for the great online review! We look forward to helping you again in the future :) Thanks, Cam Clark

June 09, 2016

"Recent Engine Coolant leakage"

- High Country

I have provided an excellent rating for Cam Clark Ford - Canmore for their outstanding service department. I have purchased several new and used vehicles since 1999 from this dealership (formerly Heinz Ford and Bow Valley Ford) - and have found the sales and service teams are well informed, efficient and therefore provide an first rate customer experience. Judy on the service desk is very competent - following up with me on the recent repair of my 2003 Jaguar coolant issue, providing an estimate of costs for repair and timeline for completion - all of which occurred as she indicated and in a very timely fashion. David was the technician working on the car and - as usual - did a professional job of tracing the issue and recommending the servicing necessary - replacement of the thermostat housing assembly. This Jaguar was manufactured while Ford owned Jaguar - so I am able to have full confidence in the dealership's capacity to do it right the first time. I own three vehicles at present - all of which are regularly serviced and, as necessary repaired at this dealership. Judy Hoar is the first point of contact anyone with a service or repair issue meets. Judy certainly takes her role in this very seriously - I feel confident in working with Judy and the rest of the service department - always a very pleasant experience. I look forward to continuing the association with Cam Clark Ford - Canmore. Brent Pickard

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Judy, David
Jun 09, 2016 -

Cam Clark Ford - Canmore responded

Thanks for much for the 5 Star review and we appreciate your loyalty over the last 15+ Years !!! Thanks, Cam Clark

June 08, 2016

"Edge Sport"

- Edge Sport

I have had nothing but excellent service from this dealership over the last 3 years and continue to do so. The service department staff are extremely approachable, friendly and have done nothing more than exceed my expectations every time I have had my vehicle serviced there. Judy and Kevin have always managed to fit me in around my schedule without any fuss whatsoever. They are extremely polite, courteous and efficient and to date I could not fault their professionalism. I have put a lot of Kilometers on my vehicle in the last 3 years nearly 200,000 and not had a problem apart from a blown headlamp bulb and this was taken care off without any issues, so this shows the excellent service they provide to their customers as I have had no other issues with my vehicle. I would highly recommend this service team and have never given them anything less than 100% when I have received the survey emails.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Judy, Kevin
Jun 09, 2016 -

Cam Clark Ford - Canmore responded

Thanks so much for the great review and kind words! We look forward to helping you again in the future :) Thanks, Cam Clark

June 08, 2016

"Always find the service centre very accomodating."

- mustang

Always very friendly staff, feel confident with the safety of my vehicle after having it serviced. Appreciate the time they take to go over what was involved in the appointment.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kevin, Ashley & Judy
Jun 09, 2016 -

Cam Clark Ford - Canmore responded

We are so happy you had a good experience and we look forward to helping you again in the future :) Thanks, Cam Clark

May 21, 2016

"Terrible Service - after 4 visits they still couldn't fix"

- canmoredriver

My brand new Ford Escape which is still under full warranty began to have engine trouble. The car would rumble while idling, and rev high at inappropriate times. I took it to the dealership and they couldn't figure out what was wrong with it. After going back several times (the engine light kept coming back on as soon as I drove away), and the service department basically treating me like xxxx of the earth, I finally got my car back "fixed". They said there were little shards of metal in several parts of the engine, but they had no idea why. They cleaned it out of the parts they looked at. Now I have this very expensive car with very little information about what happened or why. I asked the dealership what I should do, and they said just got home and drive your car. I've been to this dealership many times over the years, and I dread going in. Unfortunately the only alternative is to drive an hour to Calgary, which is what I will be doing from now on. Good luck.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Service team
May 23, 2016 -

Cam Clark Ford - Canmore responded

Hi There. We take our customer service very seriously and since Cam Clark Ford took over Bow Valley Ford a few months ago we want to make sure things like this don't happen again in the future. Please let us know what is the best number to reach you at or please call or manager Chris Ingram directly at 403-651-0629. Thanks, Cam Clark

November 10, 2015

"No service - at least for 10 days"

- Disappointed and Frustrated Customer

I was on vacation and experienced serious engine noise. I took my F150 into Bow Valley Ford and was told too bad but we will get to you when we have time, our regular customers are priority. When they finally did check the engine they said it would take a week to get the parts and do the repair. I was stuck in Canmore for a week. No, even though they had the parts within 5 work days it took the 10 days to repair my vehicle! Their "customer" service approach was too bad for you but we will get to your vehicle when we have time. That I was a tourist in a tourist town was not important. Their service support is terrible. Worse, when I started my vehicle after they repaired it, I heard the same terrible engine noise! They said, "the noise will go away"! Do you want to do business with a dealership like this, I don't.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
...
10
91 - 99 of 99 results