I needed a recall done on my Ford Escape. I booked the appointment, and was there before 8:00 am.
A very nice young man by the name of Able served me. What a super young man! He was efficient, very nice to talk to, made me feel very comfortable.
I am 66 years old and my car is everything to me. I will never be able to afford another new car in my life, so my car is very important to me.
If more people in the service industry were like Able , the world would be a better place.
I was able to get a shuttle right home, which was awesome, The driver was a very jovial man and made the drive a great experience. Not sure of his name but he had a very distinct accent. :)
Able called me later in the day and told me my car would not be finished until Monday.
With me needing a car for work on the weekend, Able set me up with a rental. it was a smooth transaction. On Monday, I received a call From Mike saying my car was done..Dropped my rental off and got my car back. all in all it was a very pleasant experience. I have driven a Ford for many, many years. If I am ever fortunate to be able to buy a new car, it will always be a Ford. Thank you for the great service and given with a smile.