Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cam Clark Ford Airdrie
Airdrie, AB
3,594 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
3,594 Reviews of Cam Clark Ford Airdrie
February 04, 2022
PLEASE BE AWARE OF THIS SERVICE DEPARTMENT AT CAM CLARK FORD IN AIRDRIE. FIRST, I BOOKED ONLINE FOR AN OIL CHANGE FOR MY WIFES 3.5L V6 SUV. THEIR "SPECIAL" WAS FOR A PREMIUM OIL CHANGE SERVICE THAT I FORD IN AIRDRIE. FIRST, I BOOKED ONLINE FOR AN OIL CHANGE FOR MY WIFES 3.5L V6 SUV. THEIR "SPECIAL" WAS FOR A PREMIUM OIL CHANGE SERVICE THAT INCLUDED TIRE ROTATION, STARTING AT $89.95. I EXPECTED TO PAY A LITTLE MORE BECAUSE OF SYNTHETIC OIL (ALTHOUGH I BELIEVE MOST VEHICLES THESE DAYS ARE ALL SYNTHETIC). WHEN I DROPPED IT OFF THEY ASKED IF I WANTED THE TIRE ROTATION BECAUSE THE BASIC OIL CHANGE (WITHOUT TIRE ROTATION) WAS $20 LESS. I OPTED FOR THE BASIC AND PASSED ON THE ROTATION. ABOUT AN HOUR LATER, I WENT TO GET THE KEYS AND PAY THE BILL. THEY CHARGED ME $165 FOR A BASIC SYNTHETIC OIL CHANGE WHICH IS TOTALLY ABSURD. WHEN I QUESTIONED THEM ON THE HIGH CHARGED THEY EXPLAINED THAT BECAUSE MY VEHICLE WAS NOT FROM FORD THEY CHARGE MORE FOR SPECIAL OIL. I BROUGHT IN A 2019 CHEV TRAVERSE (NOTHING SPECIAL ABOUT IT). THEY WEREN'T WILLING TO REDUCE THERE OVER PRICED SERVICE AND FAILED TO ADEQUATELY EXPLAIN WHY THEY WERE MILKING ME. I RECEIVED A SURVEY ON MY PHONE AND EXPLAINED MY DISSATISFACTION AS ABOVE. WHEN A SERVICE MANAGER TEXT ME HE SAID HE TALKED TO THE STAFF AND FURTHER EXPLAINED TO ME THE PACKAGES OFFERED ON THEIR WEBSITE ARE NATIONAL AND BECAUSE PRICES MAY DIFFER. (LIKE 100% INCREASE DIFFER). I ACTUALLY CALLED ANOTHER LOCAL DEALERSHIP AND CONFIRMED THEY ONLY CHARGE $89.95 (PLUS TAXES) FOR THE SAME OIL CHANGE I WAS JUST REAMED FOR. WHEN I RELAYED TO THE SERVICE MANAGER HE REPLIED THEY MUST BE GETTING A GOOD DEAL ON THIER OIL. ITS VERY CLEAR, THEY ARE MORE CONCERNED ABOUT GETTING A POSITIVE ONLINE REVIEW THEN ACTUALLY ADDRESSING THE PROBLEM. SORRY FOR THIS LONG REVIEW BUT I WOULD STRONGLY RECOMMEND YOU NOT GO HERE AND SPEND YOUR MONEY ELSEWHERE. More
by CK
Employees Worked With
Cassandra, Michael Todd
February 02, 2022
Cody Hawkes is a true sales professional. He didn’t sell me a vehicle he helped me buy one! So happy with the purchase of my f150! Cody now has a customer for life. Thank you again. Highly recommend this de me a vehicle he helped me buy one! So happy with the purchase of my f150! Cody now has a customer for life. Thank you again. Highly recommend this dealership and ask for Cody Hawkes! Makes the whole experience fun and enjoyable More
by nevans191
Employees Worked With
Codi Hawkes
February 02, 2022
Met Codi last year and it's been a wonderful experience working with him. Never felt any pressure from him at all and Codi really takes the time to find the right vehicle for you based from your needs. He' working with him. Never felt any pressure from him at all and Codi really takes the time to find the right vehicle for you based from your needs. He's reliable, follows up and gives you an update on everything. Definitely a guy you can trust, hands down. Thanks Codi! More
by Peter
Employees Worked With
Codi Hawkes
February 02, 2022
My experience with Codi buying my first Ford truck was outstanding. He isn't a pushy sales person and explained everything to me about my new F150. Thank you Codi. Ford family for life outstanding. He isn't a pushy sales person and explained everything to me about my new F150. Thank you Codi. Ford family for life More
by Sunshine
Employees Worked With
Codi Hawkes
January 30, 2022
We had a great experience working with our salesman Ron and the Ford team. No pressure and no game playing. Ron was patient and informative and made the purchase process easy. We would highly recommend Ro and the Ford team. No pressure and no game playing. Ron was patient and informative and made the purchase process easy. We would highly recommend Ron Down and the dealership to anyone. Thank you for all your help! More
by rav_en1
Employees Worked With
Ron Down, Henry Lam
January 23, 2022
Since I have been going to this location for regular service and other concerns I have had the service person I dealt with has always been friendly and honest. Honesty is a very big thing for me. The lo service and other concerns I have had the service person I dealt with has always been friendly and honest. Honesty is a very big thing for me. The location is convenient and the dealership itself is very clean and a nice place be at. More
by ron747800
Employees Worked With
Mike Todd
January 23, 2022
Purchased my last 4 vehicles from Cam Clark. Great experience every time and always great service from both the Quick Lane and regular service. Quick Lane is such a great option if your in a hurry to experience every time and always great service from both the Quick Lane and regular service. Quick Lane is such a great option if your in a hurry to get an oil change. Keep it up team! More
by Regan
Employees Worked With
Tyler Lucas
