Calgary Hyundai

Fuji dos Santos was very helpful in setting us up to view the car we ended up purchasing. He was friendly and patient with all of the questions we had. Our only issue was with the finance department seemin the car we ended up purchasing. He was friendly and patient with all of the questions we had. Our only issue was with the finance department seeming to want to add on a charge every time we spoke. That became a little tiring. The "documentation fee" was the most aggravating. This fee is nonsense and only persistence will see it waived*. The * means it never was waived but the dealership did agree to reduce the purchase price by the amount ($388) More

Bought a pre-owned and the service was great. Ty, Terry, Oscar, Stefan and Eddie did a great job and I thank for the professionalism, great customer service and special care with me as customer. Ty speciall Oscar, Stefan and Eddie did a great job and I thank for the professionalism, great customer service and special care with me as customer. Ty specially went an extra mile and deserves to be praised. Thanks. More

Shama gave me a warm and great care when I was looking for my first car in Calgary. She kindly explain me about the pros. and cons. of my selection and it gave me a confidence of her honesty and specialt for my first car in Calgary. She kindly explain me about the pros. and cons. of my selection and it gave me a confidence of her honesty and specialty. If I have another chance to seek a second car,I'll call her without a doubt. More

Shama worked with us over a long period of time to find just the right second car for our household. We really appreciated her dedication, diligence and assistance. She was also extremely friendly and he just the right second car for our household. We really appreciated her dedication, diligence and assistance. She was also extremely friendly and helpful after we made our purchase reaching out to inquire about our satisfaction and to let us know that she would always be available for us. We would highly recommend Shama to anyone looking for a low stress high satisfaction car purchase. More

We recently purchased a Hyundai Santa Fe from Shama Johnson at Calgary Hyundai. We had never been to Calgary Hyundai previously and we did not know Shama. She provided outstanding customer service by Johnson at Calgary Hyundai. We had never been to Calgary Hyundai previously and we did not know Shama. She provided outstanding customer service by being very knowledgeable, helpful and informative while not being to aggressive or applying unwanted pressure to purchase. In the end we decided to purchase from Calgary Hyundai because we believed Shama had earned our business. We are very pleased with our new Santa Fe as it has been everything we had hoped for and more. Our overall purchasing experience and the follow up service has been very satisfying and I would recommend Shama Johnson and Calgary Hyundai to anyone. More

Purchasing my vehicle here was an amazing experience. Shama, my sales rep, was wonderful at explaining everything thing I wanted to know. She was exceptionally friendly and helpful, and I didn't feel pr Shama, my sales rep, was wonderful at explaining everything thing I wanted to know. She was exceptionally friendly and helpful, and I didn't feel pressured or misguided at any point. To this day, she still contacts me regularly to see how I, and the car, are doing, and if I have any concerns related to the vehicle (which I don't of course). The service department is good to deal with as well. They are courteous and professional, and they take great care of my car when I bring it in for regular services. I would highly recommend this dealership, and Shama specifically, to anyone looking to purchase a new vehicle. -Erik V More

From the time of booking the first appointment & meeting the sales rep (Shama) to purchasing the vehicle, Shama has been very professional, friendly, and very accommodating. She is definitely knowle meeting the sales rep (Shama) to purchasing the vehicle, Shama has been very professional, friendly, and very accommodating. She is definitely knowledgeable about the different cars they sell and also helpful, but at the same time, she is not pushy. Great selection of vehicle, priced fairly, and if you're lucky, you might even catch a great deal like I did. I bought my vehicle last summer and Shama still regularly keeps in touch to ensure I'm enjoying my vehicle. I would definitely recommend this dealership, especially Shama, to assist you in purchasing your next vehicle. My only problem was that the whole dealership had one main phone number, as suppose to each department having its own contact number. More

I have given Calgary Hyundai a bad rating due to the very poor treatment I received after bringing in our 2013 Hyundai Vera Cruz for Warranty work. The vehicle was purchased in September 2012 and only has 2 poor treatment I received after bringing in our 2013 Hyundai Vera Cruz for Warranty work. The vehicle was purchased in September 2012 and only has 23,000kms on it and has developed a vibration at 100 km/hr. Naturally I expected them to be courteous investigate the problem and repair it free of charge. Instead they investigated the problem and determined that the tires needed to be rebalanced and that it was considered wear and tear and that I should pay for the rebalancing. I suggested that tires seldom go out of balance unless a tire weight falls off or the vehicle hits a large pothole causing damage to the rim at which time the tire and wheel will not rebalance as the rim is damaged. I've owned GM truck all my life it currently has 236,000 Kms, it has gone through 3 sets of tires and I have never had to have a tire rebalanced. The service manager gave me multiple excuses and reasons as to why it occurred but was adamant it was wear and I was to pay. With only 23000Kms on the vehicle I would think that even if the tires did need to be rebalanced it should be the responsibility of the manufacturer or dealership, not me, that would be an appropriate customer response, to make the issue go away. The service manager did nothing to try to appease the situation and I found him condescending and literally stupid. The service manager knows very little about customer service and I am finished dealing with Calgary Hyundai. I will take my vehicle to another dealership for service going forward and give another dealership the opportunity to obtain my business. I will steer people away from Calgary Hyundai. I have escalated to the General Manager but I expect little in the way of results or corrective action. More

My husband and I are very pleased with this dealership. My husband knows the owner personally but you still have to have the right staff to compliment your dealership and they do at this location. Everyone My husband knows the owner personally but you still have to have the right staff to compliment your dealership and they do at this location. Everyone is friendly. Our salesperson Moe Dhanji is a natural and just loves dealing with people. He knows his product well and is willing to help you find the right car - not pushy. As we were purchasing our vehicle (Hyundai Tucson) he went through everything with us explaining all our options and didn't rush that's what I liked about him. He's a bit of a character too which made buying our car less stressful. All in all our experience at this dealership was great and I can't say enough about our salesperson - he was great! Art & Linda Grimble More