Calgary Hyundai

Outstanding service and great vehicle. I have a 2007 Santa Fe which I absolutely love. Cannot thank Devin, Jackie and everyone in the service department, parts and sales for the excellen I have a 2007 Santa Fe which I absolutely love. Cannot thank Devin, Jackie and everyone in the service department, parts and sales for the excellent and professional service I have always received. My next vehicle will also be a new Santa Fe Sport. RECOMMEND THIS DEALERSHIP 100% More

Painless purchase! I had a great experience, had previously bought here and it was a great experience, so I returned. My previous purchase was a 2014 sonata which was pr I had a great experience, had previously bought here and it was a great experience, so I returned. My previous purchase was a 2014 sonata which was problem free, and hopefully this santa fe sport is the same! More

Market is ripe for a new business model - Let this one die.. This is the third Hyundai I have purchased - a 2010 Elantra, 2012 Veloster, and now a 2016 Tucson. My Veloster was written off so I was looking for a This is the third Hyundai I have purchased - a 2010 Elantra, 2012 Veloster, and now a 2016 Tucson. My Veloster was written off so I was looking for a new vehicle - no trade. I looked at a number of small SUVs and test drove a couple different Subarus, and a Rav 4. We were drawn by the pricing on new 2016 Tucson models that were being cleared out. We settled on a trim level - 1.6T Limited AWD. I had the pricing off the Hyundai web site as well as the cost pricing on the vehicle, so I had an idea how much of a discount was reasonable. I made an appointment with Dan Fletcher and while waiting for him, I spoke with Thomas Powell about the various add-ons (accessories and fees, the accessory in calgary is always a block heater).to the web price I could expect. In his words it was $1,200 to $1,500. Dan took me through a test drive but not the specific model. I made an appointment to come back with my wife and drive the particular vehicle we were interested in. They promised to have the vehicle there (t was across town at another dealership) but when we arrived it was not there. We ended up driving across the city to pick it up, and then drive it back. We then talked pricing. There was no one in the dealership but we waited 25 minutes for him to come back with pricing. I honestly cannot understand why dealerships do this - I suppose they want you to think that this is a huge decision that you will grasp only if you are made to wait. The paper he put in front of us contained $2,431 in "accessories and proc/doc fees". $1,726 dollars was the latter fee(s). The accessories were a block heater, which they put on automatically, whether you want it or not.Also lock nuts. The total add-ons were about twice what Thomas said they would be and about 7% of the price of the car. We walked away. I could go on about the anger I felt but I won't. My feeling was this was just like a root canal - all bad things will pass. I called back the next day with an offer, that if you feel administration fees are unavoidable and you value a block heater, about $1,000, or about 1/3 of 1%. The other discounts were courtesy of Hyundai Canada - they were not impacting the dealer. About a week after I took delivery I became aware of a discount offered through a Professional organization I belong to. In the case of the Tucson model I bought, it would be $1,200. The form on the professional web site was trying to treat me as not having bought a vehicle, so I contacted Calgary Hyundai to find out how to to take advantage. The Sales Manager, Josh, called and told me that I already got the discount. It was included in the discounts I had received. That is an interesting take as my being part of this profession was never mentioned, and given that all but ~$1,000 of the discounts were Hyundai Canada discounts, I was somewhat incredulous. Not shocked however. Just incredulous. My wife is in sales and told me it is a common practice - discounts are offered through various methods, say 2% here and 2% there, and 2% somewhere else, but the important thing is that there is only ever 2% in total, not 6% as in this example, on offer. I might feel better with that explanation if I even got the total offered by my association, but I did not, and I feel angry and frustrated that the discount offered my Association is unadulterated bs. There were two bright spots. One was Rena - very pleasant and very professional. The other was Ashley. She was helpful as well. I wish a car manufacturer would come up with another sales model. We must be getting close to where we could just order online and have the car delivered to our door. Perhaps too they could operate a central try out centre, whose sole function was to let you try out the vehicle. The current dealer model is old, and broken. In the meantime I am hopeful that it will be sometime before I have to go back to a car dealer again. More

No pressure purchase This was my first time buying a brand new vehicle at any dealership in my life and I would come back again! We walked in and Dan was there to help wit This was my first time buying a brand new vehicle at any dealership in my life and I would come back again! We walked in and Dan was there to help with everything. Knowing that I was very budget conscious he gave me a list of options that I could use when purchasing my vehicle, he even gave me the pros and cons of buying a new/used vehicle vs. a new vehicle. I never felt pressured into anything we went over, Dan only made sure that what I wanted in a vehicle was there and at a great price. A week later he called to make sure that I was happy with my overall experience and my new 2017 Santa Fe, I can happily say that Dan is NOT a crooked dealer that is out to squeeze every penny out of you, he is there to meet your needs! Thank you for the excellent customer service! More

Last time I will visit CH I purchased my vehicle from Calgary Hyundai back in August and had an uninspiring experience with Dan Fletcher when we went to pick up the vehicle and I purchased my vehicle from Calgary Hyundai back in August and had an uninspiring experience with Dan Fletcher when we went to pick up the vehicle and have some scratches removed from the 3M servicing. I took my 2016 Santa Fe in this past weekend for the first oil change, which I was told would be a free service. Upon picking it up, I was told there was nothing in the file about any free service. Not having the time to argue for it, I paid and left. When I did leave, I found that windows were left down on my vehicle while it was sitting in the parking lot. Fortunately, it was a bright and sunny day (albiet -23 degrees) but if there was any snow inside my vehicle while it was sitting outside, there could be other problems and headaches to deal with. I entered the dealership to mention it to Jackie, the service associate, but know full well she had nothing to do with the problem. After these two experiences, I will not be returning to Calgary Hyundai. No amount of freebies could bring me back. I would rather pay to go somewhere else that has a higher attention to detail. More

Easy relaxing purchase From the lady on the phone to our Sales Representative to the 2 ladies in the finance office made trading in buying and financing a nice experience tr From the lady on the phone to our Sales Representative to the 2 ladies in the finance office made trading in buying and financing a nice experience treated us very well found the perfect car at the right price. We will buy all our vehicles from Calgary Hyundai and use there financing department. Most defiantly buy your next car from Calgary Hyundai. More

Another amazing buy:) Calgary Hyundai is the ONLY dealership I will go to, I have bought 4 vehicles from here and its not that there is anything wrong with the vehicles I l Calgary Hyundai is the ONLY dealership I will go to, I have bought 4 vehicles from here and its not that there is anything wrong with the vehicles I loved them all....I just switch things up ALOT:) Fuji Dos Santos is the only sales man in my life he has always treated me like family I couldn't imagine buying a car without him:) I am also so very happy to have Kim Power back with the team she is an amazing person whom made (makes) each sale transaction go so smoothly, we have great times and great laughs with each visit...Welcome Back Kim:) More

Car buying can be fun ! I loved the great personal service that went into helping me make my purchase of my new 2017 Hyundai Elantra , This is my second purchase at this loca I loved the great personal service that went into helping me make my purchase of my new 2017 Hyundai Elantra , This is my second purchase at this location and will be coming back for my next in the Future. Fuji was a joy to meet and work with he was always straight to the point and had a great sense of humor. Rena helped with all the finance details and when i didn't like the deal she made it more to my liking ! Trying to convince my hubby to upgrade to a new vehicle I am totally recommending my favorite dealership ! More

"Love my new Sante Fe XL" This is my second purchase of a Sante Fe, upgraded to a 2017. I did not have any hesitation to go to another dealership to find what I had my heart se This is my second purchase of a Sante Fe, upgraded to a 2017. I did not have any hesitation to go to another dealership to find what I had my heart set on. The staff were very helpful and informative. Rena and Fuji have been exceptional in answering any questions or concerns that may have arisen. I would definitely tell my friends where I bought this vehicle from, More