Calgary Hyundai
Calgary, AB
Filter Reviews by Keyword
By Type
Showing 626 reviews
sales and service the sales experience with this dealership was the most painless experience i have ever had buying a car. this is a late review but i believe needs to the sales experience with this dealership was the most painless experience i have ever had buying a car. this is a late review but i believe needs to be said. it was 2010 when i purchased a used mustang from them and was blown away by the sales department. i arrived in the later evening and test drove the car at about 730 pm went back and singed papers. the entire process was painless and they had me in the car of my dreams the next day. i cannot say enough about the service department. they truly went above and beyond when i called to see if they could get my car in for an oil change transmission flush and diff oil change at the last moment. i had received from the hospital in BC that my grandmother wouldn't last long and called to see if they could get me in that day instead if my appointment the following week. i was told to get it there as quick as possible and they would shuttle me home to pack and get ready for the trip.that was at 1030 am. they dropped me off at 11 am at home and had me picked up and on the road by 1 pm. they were so understanding and helpful that i would definitley send people their way More
They were just amazing! Helpful. The people I talked to were not stuff shirts. They were professional but they were human too. If I had a question it was answered. No pass the buck. E The people I talked to were not stuff shirts. They were professional but they were human too. If I had a question it was answered. No pass the buck. Everyone was smiling. Dan fixed the car up with balloons bow gift card info on the inside of the car in case I needed to ask questions. They all went out of their way for my first car. I was so at ease to buy my first car. Thanks to all of you. Have already told someone about you. More
bad experience dealing with Karen , pre-owned sales manager email in about a car and got a call back in response. No details about pre-owned vehicle but asked to do a credit application because I am out of town email in about a car and got a call back in response. No details about pre-owned vehicle but asked to do a credit application because I am out of town. Does not seemed to want to do business and not helpful at all. More
Repeat customer I am a repeat customer at the dealership, and although I haven't met Dan before he certainly lived up to the customer experience I am used to. I am ve I am a repeat customer at the dealership, and although I haven't met Dan before he certainly lived up to the customer experience I am used to. I am very satisfied with the level of service provided and will definitely come back yet again to the dealership. Dan is very personable and easy going yet professional and great to deal with! More
excellent servic on my trade This is the second time that I've purchased a vehicle at Calgary Hyundai and the second time I've dealt with Fuji. He makes the experience easy and d This is the second time that I've purchased a vehicle at Calgary Hyundai and the second time I've dealt with Fuji. He makes the experience easy and doesn't make you feel like your pressured, he works with you to make sure that you make the right decision that your comfortable with. Overall I have no trouble recommending Fuji or Calgary Hyundai to anyone looking at purchasing a new or used vehicle. More
Poor Service Experience I bought my 2017 Hyundai Santa Fe from this dealership and gave it a glowing review. A recent service experience however was another matter. The actua I bought my 2017 Hyundai Santa Fe from this dealership and gave it a glowing review. A recent service experience however was another matter. The actual service work went off well...no complaint EXCEPT after I got my vehicle back and checked the paperwork I noticed that there had been an inspection report filled out after I had signed the vehicle in and I was unaware until afterwards that it contained several items that were false, For example it identified a "door" ding when there was none. It also identified "stone chips" on the hood when there were none. Further, there was a noted "crack" on the rear bumper when there is no crack. I went to the dealership and after some coaxing managed to get Jared, the service manager, to look at the vehicle. His initial reaction when I described the situation was..... '"what does it matter", but he finally agreed to have a look. He managed to find a questionable door "dent" so slight it could be considered a manufacturing defect. No door "ding" was found although he tried to pass off the small "dent" as a "ding" (I would have thought that a person in the automotive business would know the difference between a "dent" and a "ding"). He suggested that bug marks may have been misdiagnosed by the their technician as "stone chips". He passed off the "crack" in the rear bumper as the edge of the protective film that protects the top of the rear bumper. Several times through this inspection he repeated "WHAT DOES IT MATTER". I was unable to have him grasp that it "mattered" because if my car came out of the service bay with a "crack" in the rear bumper or a "ding" in the door that I would have no recourse. I have spoken to several of my friends who also can't understand why the inspection report is not shown to the customer BEFORE the service instead of afterwards. As far as "WHAT DOES IT MATTER"....well I for one am never stepping into that dealership again. I suggested this to Jared but he didn't seem concerned. What a shame that such a wonderful buying experience could be overturned so quickly by one individual. Al Fedderson More
Extremely Personable Everyone I dealt with at Calgary Hyundai was super helpful. Dan was incredibly nice, super fun and just an all around nice guy. He kept in touch wi Everyone I dealt with at Calgary Hyundai was super helpful. Dan was incredibly nice, super fun and just an all around nice guy. He kept in touch with me, made sure I was happy with my purchase & that everything was going smoothly. There was a slight confusion with the body style i wanted, but it was quickly sorted out and I own a beautiful Hyundai Tucson. Nikky was very efficient and knowledgeable when it came to everything in the finance department. I have purchased two cars previous to this and this was the fastest most efficient pick up that I have ever had. When it came to dealing with my previous loan, she was always there when I had concerns or difficulties. After picking up my Tucson, and dropping off my Honda, i realized that I had forgotten my garage door opener in my Civic. I had contacted Taryn who put me in touch with Dan. I was on the other side of the city and it was during rush hour when I realized. Dan waited at Hyundai for me to get there (25 minutes after they closed) and it really showed how much they care about their customers. I highly, highly recommend this dealership, especially Dan & Nikky. Thank you guys for everything :) More
Another outstanding service done Great service experience again for the last 1.5 year. First of all they called to advise you that new update/TSB is there for your new vehicle, so you Great service experience again for the last 1.5 year. First of all they called to advise you that new update/TSB is there for your new vehicle, so you can stop by and make ECM programmed at any time. Second, Joey is always paying attention to any customer complains, giving a hand to the right approach in repairing and the cost, when you don't need to spend $$, they always will tell you or be agreed with you.. Was a pleasure to deal with you guys again!!!! Keep it up! Thanks... More
Amazing service Dan was one of the best salesman I have ever had the pleasure of interacting with. He made me feel at home and like I knew him outside of a professio Dan was one of the best salesman I have ever had the pleasure of interacting with. He made me feel at home and like I knew him outside of a professional capacity. Great service by everyone working at Calgary Hyundai, no matter how busy they were. More
Awesome Everyone at calgary hyundai are great , they work closely with you and help as much as they can to get you what you want --- they actually treat you l Everyone at calgary hyundai are great , they work closely with you and help as much as they can to get you what you want --- they actually treat you like a person ---not just there next sale More