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CMP Chevrolet Cadillac Buick GMC

Calgary, AB

Overview
Employees
Reviews
3.8
472 Reviews
Located between 16th Ave and Marlborough Mall in Northeast Calgary, CMP Auto is a 6-time Consumer Satisfaction Award winner, 3-time GM President’s Club Award recipient, and Calgary’s #1 GM dealership. Visit us today to browse our wide selection of new and used Chevrolet, Buick, and GMC models, or bring your car in for maintenance and part replacements from our GM-certified technicians. In addition, we also offer pre-owned vehicles in a variety of makes and models, as well as flexible financing options. For luxury models, our partners from within, CMP Cadillac, stand ready to assist. Discover for yourself why Calgarians trust CMP Chevrolet Cadillac GMC Buick for all their automotive needs.
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1313 36 St NE

Calgary, AB

T2A 6P9

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Showing 79 service reviews

April 30, 2026

Great customer service, communicated regularly on vehicle status, always friendly and ensured my service was completed by requested time. More

by Jason K
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Lorin Bell
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April 23, 2026

Excellent costumer service and very friendly approach also if you wait they give breakfast coupon More

by Fernando
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Jaedon Chomen
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April 23, 2026

Courteous service writer, vehicle signed in quickly. clean service drive through. Nice show room appearance. Great shuttle service. More

by dbeier
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Recommend Dealer
Yes
Employees Worked With
Oleksii Horbenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaedon in Service
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April 20, 2026

The staff are very friendly and knowledgeable. This has been one of the better service departments i have dealt with. Thank you CMP Cadillac for all your help. More

by BeechCon
Recommend Dealer
Yes
Employees Worked With
Amanda
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Apr 22, 2026 -

CMP Chevrolet Cadillac Buick GMC responded

Thanks for sharing your experience! We’re happy you were satisfied. Amanda Dunn Service Manager

April 13, 2026

Excellent service, I am very satisfied with my vehicle's service and the assistance provided. More

by rex
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Recommend Dealer
Yes
Employees Worked With
Cris Castro
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Apr 22, 2026 -

CMP Chevrolet Cadillac Buick GMC responded

Thank you for taking the time to leave us a review! Amanda Dunn Service Manager

April 11, 2026

Service from Jayden was excellent. Altough rotars were supposed to to be turned, not buffed More

by ggreer
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Recommend Dealer
Yes
Employees Worked With
Jaydon
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Apr 22, 2026 -

CMP Chevrolet Cadillac Buick GMC responded

Thanks so much for the positive feedback! Amanda Dunn Service Manager

April 02, 2026

Avoid CMP Automotive. Went in for a warranty repair involving a coolant leak. They acknowledged contamination enough to replace one belt, but refused to address other com More

by slab.mascara_8d
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Service Time
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Recommend Dealer
No
Employees Worked With
Amanda, Keira
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Apr 06, 2026 -

CMP Chevrolet Cadillac Buick GMC responded

Hi Aron, Thank you for sharing your feedback. We understand that warranty related situations can be frustrating, and we would like to clarify our position. At CMP Automotive, all warranty work must be completed strictly in accordance with the manufacturer’s guidelines. In this case, no repairs were carried out beyond inspection of a leaking water pump. We explained in detail that during the replacement of the water pump if the timing belt showed signs of damage or contamination resulting from a water pump failure, it would be eligible for replacement under warranty. Since we did not do the replacement of the water pump we did not inspect the timing belt. Throughout the visit, our service advisor, technician, drive-through supervisor, shop foreman and service manager each took time to explain these guidelines to ensure transparency. Our team acted in accordance with manufacturer requirements and standard warranty procedures. Our intent is always to complete inspections and repairs properly, ethically, and in compliance with manufacturer standards. We regret that this experience did not meet expectations, but we stand by the assessment and decisions made. Amanda Dunn, Service Manager

Apr 07, 2026 -

slab.mascara_8d responded

Thanks for the response, but it still doesn’t address the actual concern. The timing belt drives the water pump, spinning roughly 600–3000 RPM. With a coolant leak at that location, where does it go? It doesn’t just disappear. Coolant is sticky, attracts dirt, and breaks down rubber and bearings over time, even if sealed. You’ve acknowledged contamination to one belt, which means the system has been exposed. From a mechanical standpoint, it’s not reasonable to assume it stopped there. The serpentine belt is less at risk, but the timing belt literally drives the water pump, and sits in a confined area where contamination can do real damage over time. I’m being told the timing belt would only be replaced if it shows visible swelling or cracking. I strongly disagree. Any contamination counts — even a small amount can compromise the belt, especially with 120,000 km until the next service interval. Waiting for obvious damage ignores the real risk of premature failure and puts the engine in jeopardy. This is classic consequential damage — a failed part creating potential issues in related components. On an interference engine, if the timing belt skips even one tooth, it’s a seized engine! The truck only has 45,000 km, and my remaining warranty will expire long before the timing belt is due. If the belt fails later, CMP will not be responsible. I’m being asked to accept known contamination and take on the risk and extra cost of addressing it later. That’s not reasonable. This isn’t about policy — it’s about whether this is being handled in a way that actually protects the customer. I stand by my decision not to proceed.

Apr 07, 2026 -

slab.mascara_8d responded

Thanks

March 23, 2026

There pro polite accommodating Trusted just love here, will recommend to my family and friends More

by darnell_perlas
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Recommend Dealer
Yes
Employees Worked With
Dayo Sanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2026 -

CMP Chevrolet Cadillac Buick GMC responded

We appreciate you taking the time to leave such a positive review. Chris Quinton General Sales Manager

January 30, 2026

Service department is good. The advisers are pleasant and helpful listening to all my concerns. I can definitely recommend. More

by juLiaKen
Recommend Dealer
Yes
Employees Worked With
Amanda
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Feb 11, 2026 -

CMP Chevrolet Cadillac Buick GMC responded

We’re happy you enjoyed your experience with us. Thank you! Amanda Dunn, Service Manager

January 19, 2026

Excellent Service department. In my experience they have always been reliable and transparent with any fix that has been needed. More

by lzzy D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
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Feb 11, 2026 -

CMP Chevrolet Cadillac Buick GMC responded

Your feedback is appreciated—thanks for choosing us! Amanda Dunn, Service Manager

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