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CMH Auto SUPERSTORE

St. Catharines, ON

4.6
523 Reviews

169 Hartzel Rd

St. Catharines, ON

L2P 1N6

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523 Reviews of CMH Auto SUPERSTORE

September 24, 2017

Purchase was a good experience The vehicle was as advertised,no surprises when I got there.The salesman was very nice and easy to get along with.Ended up getting new tires in the de More

by MF68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi Dickinson, Matt Boisclair
Sep 25, 2017 -

CMH Auto SUPERSTORE responded

Thanks for taking the time to do a review and happy to hear it was a positive experience ! Phil

September 23, 2017

Best dealership I give cmh perfect rating. Also Thank you to Ray for always making my experience a great one. Recently got my third car from cmh and I am very impress More

by Marc0902
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Edwards, Heidi Dickinson
Sep 25, 2017 -

CMH Auto SUPERSTORE responded

Thank you for your loyalty Marc and thanks for doing a review. Glad to hear you were pleased ! We put our best price in our ads which eliminates the need for negotiation. Everyone gets our best price. Thanks for the business ! Phil.

September 15, 2017

No Pressure and accommodating Matt gave me the space and time I needed to purchase the right car for me. My deposit was transferred to 3 vehicles before I found the right one....an More

by lisah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Boisclair
Sep 15, 2017 -

CMH Auto SUPERSTORE responded

Thanks for sharing Lisah - glad to hear you were happy ! Thanks for choosing CMH ! Phil

September 14, 2017

Dodge Nitro The process was fairly smooth from start to finish, and everyone I dealt with was friendly and helpful. When I am in the market for a new vehicle, CMH More

by Shayze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Holder
Sep 14, 2017 -

CMH Auto SUPERSTORE responded

Thank you for sharing and happy you were pleased ! Thanks for the business ! Phil

September 09, 2017

I hate dealing with car dealers but I felt very comfortable I found this 2013 Ford Edge SEL on CarGuru. On their scale for price it showed as "Fair", only $161 below fair mkt value which is why I only rated it More

by Spockers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Post, Michael Holder, Leonie Ardell
Sep 11, 2017 -

CMH Auto SUPERSTORE responded

Thank you for sharing Ray and I am glad to hear the experience was positive ! We have received a lot of positive feedback on the no pressure approach here at CMH and I am glad you feel the same. We base our pricing using a sophisticated market comparison software and price our vehicles below market value. We indicate that the 13 Edge SEL your purchased was priced $522.00 below market when we compare to similar vehicles equipped with LEATHER. Your vehicle was also equipped with navigation, sunroof, and premium platinum tri-coat white finish, and is accident-free, all of which add to it's value. I know Cargurus price comparison is a handy tool, but they do not release the algorithm used for the market comparison. I appraise over 400 vehicles per month and purchase more than 100 per month. I believe considering the options, colour and clean history, many dealers would ask $1,000. more for the same vehicle. Thank you for choosing CMH ! Phil

September 08, 2017

Nice Cadillac, priced well! I heard about CMH Leasing on Boom FM. At the time I was looking for a Cadillac SRX and the commercial said they had lot's of Cadillac's on the lot. I More

by Gibb Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Engs, Michael Holder
Sep 09, 2017 -

CMH Auto SUPERSTORE responded

Gibb - Thanks for sharing and happy to hear you were happy with the trade value and your purchase. I sorry to hear you were not happy with Michael and that you were displeased because you did not receive his undivided attention plus more of an orientation with the vehicle you purchased. I have asked him to be more attentive and to be sure all customers are asked if they need any help getting oriented after they sit in the vehicle at delivery. I will say for the potential customers reading this review that were are high volume dealership selling well in excess of 100 vehicles per month. We do have some very busy time periods and it is not uncommon for our salespeople to be handling two customers or more at a time. Thanks for choosing CMH ! Phil

September 08, 2017

Great truck, competitively priced! I have been looking for a clean used truck for a while now and stumbled onto CMH's website through an Autotrader ad. Exactly what I was looking for a More

by F150owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Saalmans, Leonie Ardell
Sep 08, 2017 -

CMH Auto SUPERSTORE responded

Thank you for doing a review and glad to hear the purchase was to your liking ! Thanks for all the details about the purchase experience you have given. Phil

September 07, 2017

purchased 4 vehicle's from CMH A little disappointed with the trade in allowance they were offering for my trade in, but understood why. Mike was helpful and very patient. Would lis More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Holder, Bruce Saalmans, Heidi Dickinson, Leonie Ardell
Sep 07, 2017 -

CMH Auto SUPERSTORE responded

Kevin thanks for sharing and glad it was positive ! Sorry if the trade value was not enough for you. The 09 Escape trade in you rated as 8/10 on the trade in form submitted on line, but we felt it was not that good when we saw the vehicle in person. I believe we ended up deducting 500.00. We do realize you purchased the vehicle from us originally 3-1/2 years ago and we do try to give fair trade values our repeat customers and new customers alike. You comments are noted and we will try our hardest to allow the maximum reasonable trade value. Thank you for your repeat business ! Phil

September 07, 2017

Im impressed I have for years and now will continue to recommend this dealership to everyone looking for a vehicle. I love the Camaro I purchased and between Phil More

by Ron Nelles
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Front counter first responders, Phil Engs, Michael Holder
Sep 07, 2017 -

CMH Auto SUPERSTORE responded

Ron - you have us all smiling ! You are an absolute pleasure to deal with ! Thank you for giving us your business. We don't forget that it is you and all our customers who pay ALL our bills ! Thanks you ! Phil

September 07, 2017

Awesome extremely helpful! Love this dealership and the people there. Heidi and mike helped an extreme amount in a hard time couldnt be more thankful for the service provided. More

by Edmunds27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Holder, Heidi Dickinson
Sep 07, 2017 -

CMH Auto SUPERSTORE responded

Thank you for sharing and glad hear the service was 5* ! Thank you for your loyalty in choosing CMH for the second time ! Phil

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