CMH Auto SUPERSTORE

Extremely happy We came to your company because of a specific vehicle that you had posted on Kijiji. Once there we were nicely greeted by everyone. What a change from We came to your company because of a specific vehicle that you had posted on Kijiji. Once there we were nicely greeted by everyone. What a change from the huge dealerships. Michael apologised for not being there for us when we walked in. He was looking after clients. (we had not called ahead) He was charming, not pushy, and down to earth. This is a trait that we appreciate. When we came back to finalise the purchase he was right there for us, even though we could see he was busy, he took care of the customers he was dealing with, obviously to their satisfaction and came straight to us. (Again we did not call ahead.) Whilst waiting for paperwork etc. to be finalised, we met with Doug, he came over because we were having trouble with the Kurig, we only have a Tasimo. We chatted for some time, again a down to earth solid guy. We hope to run this unit we have purchased from you for a couple of years. We would then not hesitate to come back and deal with Michael and the rest of of your team again. Regards Alan Ann. More

Accommodating helpful I found this experience overall a positive one ...mabe take a little more time with options regarding finance and the right vehicle to meet your spec I found this experience overall a positive one ...mabe take a little more time with options regarding finance and the right vehicle to meet your specific needs .my salesperson Bruce was helpful and attentive and overall made me comfortable . More

Wonderful customer service. My husband and I went to look at a truck that we had saw online, we were helped right away and able to take a test drive. Once we decided that was the My husband and I went to look at a truck that we had saw online, we were helped right away and able to take a test drive. Once we decided that was the one we wanted Mike helped us through the process, neither one of us has purchased a vehicle from a lot before, CMH made it quick and painless. Within two days of test driving the truck it was in our driveway. We had a wonderful experience at CMH and would recommend it to others who are looking for new vehicles. More

Very pleased CHM had the largest selection of Cadillacs in stock and the best quality. I had need looking for a few months and knew where I wanted to spend my mon CHM had the largest selection of Cadillacs in stock and the best quality. I had need looking for a few months and knew where I wanted to spend my money. I'm very pleased with my 2014 ATS4 More

Well done! Customer service is not gone!!! 1 month after I bought my Kia Soul-from CMH-it wouldn't start OMG! I text Bruce -who talked to Jay-Service Dept @ CMH-and I brought my car in (with CA 1 month after I bought my Kia Soul-from CMH-it wouldn't start OMG! I text Bruce -who talked to Jay-Service Dept @ CMH-and I brought my car in (with CAA's help). Everyone at CMH was polite, friendly and kept me informed at all stages of the visit-that day my car was fixed and I was on way! Thank you for wonderful, prompt & professional service-and I love that it was covered under CMH used car warranty-no questions asked!! More

So easy! We did our research on vans for awhile so when we came upon this dealership we already knew their prices were excellent. Mike knew the answers to all We did our research on vans for awhile so when we came upon this dealership we already knew their prices were excellent. Mike knew the answers to all our questions and was very easy to work with. We will check back When we need our next vehicle. Thanks Mike! More

WOW...THANKS. We can honestly say this is the best place to get a pre owned auto,from the staff to the vehicles themselves a truly great and friendly atmosphere the We can honestly say this is the best place to get a pre owned auto,from the staff to the vehicles themselves a truly great and friendly atmosphere the moment we arrived we new this was the place Michael was great ,we will be back again in the future .....A BIG THANK YOU TO ALL. More

Second vehicle purchase I have purchased our second vehicle from CMH just recently. When it came time and no matter where I searched (carguru Etc.) it always seemed to lead b I have purchased our second vehicle from CMH just recently. When it came time and no matter where I searched (carguru Etc.) it always seemed to lead back to CMH. I once again dealt with Ray on the search and purchase of my 2013 F150 pick-up. Lets face facts, it is a used vehicle and there were some quirks. Ray had no problems addressing them and I never felt that I was bothering him. The service team dove into the concerns and were relentless until I was satisfied. The truck has never run better and I am more then satisfied with the purchase. Next time I need a vehicle I will save time and go directly to CMH to see Ray and the team. I would definetly recommend CMH to anyone. Note for Ray : You re not going to retire........ More

Pleasant and Smooth I purchased 3 or 4 vehicles from CMH many years ago (when they were located on the service road in St.Catharines) because of their professionalism a I purchased 3 or 4 vehicles from CMH many years ago (when they were located on the service road in St.Catharines) because of their professionalism and courtesy. I always had a good experience with them. Since then I have purchased vehicles elsewhere over the years and have dealt with many sales staff from dealerships. Some of that sales staff at those other dealerships were good while others needed re-training in every aspect of the career. In Oct 2017 my wife and I decided that a Dodge Journey was needed for our family and set out to find one driving from dealership to dealership within a 60 km radius of our house. Test drove a few, dealt with some pushy sale people again etc... Went to CMH test drove a couple and found the vehicle we wanted. During the purchase transaction I recalled in my head why I dealt with CMH so many times prior, It was because they were not pushy, The entire staff is super friendly and most of all helpful. When they say Customers Matter Here (CMH) they mean it! They go out of their way to make sure that you are totally happy with your purchase and that is why they have been in business for so long. Customer satisfaction guaranteed. I highly recommend CMH for those in need of a vehicle you will not be disappointed. I will continue to go to CMH whenever I need a vehicle. They make the whole experience a pleasant and smooth one. Paul Paldus Beamsville, ON More

Fast / great experience we required a large vechule for our expanding family. Within 24hrs we had reached an agreement for our trade-in and the deal was finalized. we required a large vechule for our expanding family. Within 24hrs we had reached an agreement for our trade-in and the deal was finalized. More