
Bustard Chrysler
Waterloo, ON

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151 Reviews of Bustard Chrysler
I was shopping for a specific truck online, and narrowed it down to Bustard. I was flying in from Ottawa. They were great to pick me up at the airport and bring me to the dealership. the driver was very k it down to Bustard. I was flying in from Ottawa. They were great to pick me up at the airport and bring me to the dealership. the driver was very kind and apologetic for being a few minutes late. as I pulled in I was greeted by Jeff (who was in rough shape form his accident). He put on a friendly face and apologized for not being able to see the transaction through himself. Adam took over from there and was Great. it was a good experience overall but i think the shop had turned the vehicle over to me prematurely as there was some issues arising on the way home. check engine indicator,no heat,missing antenna wand, and wipers needing to be replaced. I would recommend this dealership but ensure you do a thorough inspection of your used vehicle. More
Good Experience, Busy dealership. My financing was a Good Experience, Busy dealership. My financing was a little more complicated than I had anticipated, and they continued to do what ever they could an Good Experience, Busy dealership. My financing was a little more complicated than I had anticipated, and they continued to do what ever they could and made it all work. VERY friendly and helpful! I recommended this dealership to a friend and would recommend it again! More
Derek Killins has been helping our family get into cars that suit our needs for the past four or five years. Derek has always been attentive to our needs, such as keeping us apprised of new models or small that suit our needs for the past four or five years. Derek has always been attentive to our needs, such as keeping us apprised of new models or smaller cars we might be interested in. We have driven vans for over a decade and recently went to see him to talk about a smaller vehicle as our needs change. We talked about the new Jeep Cherokee and, not knowing all the facts about it we could have easily gone for something we didn't need. Derek never tries to oversell us - he helps us get what we need to fit our budget. We could not be happier with the treatment we received. To back this up Christina Lofthouse made signing the paperwork simple and a joy! Finally, Marion Henvey has been a reliable, empathetic and helpful mainstay of the service department for us for about fifteen years. Needless to say we are more than satisfied by the Bustard Team! More
We walked in to purchase a new Dodge Journey and traded in our Godge grand Caravan 2011. I regular salesperson Jeff Marles was not there because of a snow storm. Jeff had called and informed us that he had in our Godge grand Caravan 2011. I regular salesperson Jeff Marles was not there because of a snow storm. Jeff had called and informed us that he had spoken with Derek Killins. We had prepared a a strategy and Derek along with the manager and Chrysler rep came up with a price that was unbelieveable. So we bought the Journey 2014 SE. We then had to speak with Carolyn Deneau about the financing and after listening to our plan of payments she found a loan with no payments for 3 months and a slightly higher interest rate. That was fine because we will have that vehicle paid off by June of 2014. It was a great experience and I would recommend this dealership and the staff that we dealt with. Paul Lalonde More
Very nice friendly dealership much nicer then an other ive been too Everything i wanted to know they answered i will defiantly buy my next Dodge from Bustards ive been too Everything i wanted to know they answered i will defiantly buy my next Dodge from Bustards More
Everyone was very nice and helped me get through the process quickly and on the way with my new jeep. I am very happy with my experience. process quickly and on the way with my new jeep. I am very happy with my experience. More
Jeff and the staff were very helpful the attention given to us was second to none they answered all our questions with exceptional knowledge which made us know they knew there stuff ! thanks' again !!! to us was second to none they answered all our questions with exceptional knowledge which made us know they knew there stuff ! thanks' again !!! More
I was looking for a full sized truck for a while when I came across one at Bustard in Waterloo. I was on the lot no more then 2 minutes when I was greeted by Jeff Marles. Jeff was extremely helpful with a came across one at Bustard in Waterloo. I was on the lot no more then 2 minutes when I was greeted by Jeff Marles. Jeff was extremely helpful with all my needs and concerns about the truck. I was treated like I was an actual person there and not just another sale. I am very pleased with both the sales and the service at bustard Chrysler and I have and still will recommend this dealer to anyone looking for a new/used vehicle. Thanks again guys!!! More
Derek is excellent to work with. We had a slight issue after the sale and he corrected it immediately. We are very satisfied with the car and the buying experience we had at Bustard. after the sale and he corrected it immediately. We are very satisfied with the car and the buying experience we had at Bustard. More