Burlington Toyota

Quick and efficient As always, I was able to drive right into the Service bays when I arrived for my oil change and routine check, and I was met immediately by Matt. He As always, I was able to drive right into the Service bays when I arrived for my oil change and routine check, and I was met immediately by Matt. He pulled my information up on the computer and quickly got the paperwork together. I was on my way back home within minutes. Matt called me about 1 hour or so later to tell me there was a small added issue and ask if I wanted them to go ahead and fix it (changing the cabin air filter). The car was ready for pick-up about a half-hour later. Fortunately, they are open late on Thursdays so I was able to pick it up after work. More

Great experience Just after receiving a second letter from Toyota about their safety recall (Takata airbag issues), which stated that Toyota provided the necessary par Just after receiving a second letter from Toyota about their safety recall (Takata airbag issues), which stated that Toyota provided the necessary parts for my car, I contacted my dealer and had the appointment after a few days. My car was fixed as promised and I am happy with the service that Burlington Toyota provided. More

EFFICIENT& FRIENDLY I have always had a good experience with Toyota each and every time I have taken my SUV in for service. They always ask immediately if I need a ride I have always had a good experience with Toyota each and every time I have taken my SUV in for service. They always ask immediately if I need a ride and if not, approximately the wait time. The waiting room is good. TV and beverages while you wait. When your vehicle is done they are right there to let you know, You nextare taken over to a counter and take care of your bill, and also ask any questions you might have, very efficient in this area, settle the bill, and tell you exactly where your car is located, and off you go.. Meanwhile, each and every service person you deal with is pleasant. Best dealership I have dealt with through the years for efficiency, friendliness, etc.. More

Fast efficient and friendly service Service advisor, parts sales and service sales were all friendly, fast and efficient. There was a comfortable atmosphere in the waiting area and the c Service advisor, parts sales and service sales were all friendly, fast and efficient. There was a comfortable atmosphere in the waiting area and the coffee was excellent. I did not have the muffins though since I am watching my calories. More

Perfect Salny the sales rep was perfect. She listened to my questions and enquires about me possibly trading in my current leased vehicle for a new Rav4. Sh Salny the sales rep was perfect. She listened to my questions and enquires about me possibly trading in my current leased vehicle for a new Rav4. She was very efficient in getting me prices and quotes for different lease periods. She was extremely knowledgeable about the Rav4 and explained everything in detail during our meetings and test drives. My wife and I are over the top happy with the new Rav4 and with the entire process of leasing the vehicle. More

Excellent service. Always happy with the service.. Visited the dealership twice. Walked out with two new vehicles within six months. Service and knowledge of the sales t Always happy with the service.. Visited the dealership twice. Walked out with two new vehicles within six months. Service and knowledge of the sales team is very good. More

Service Department This is the first dealership that I have continued using for service after the warranty of my vehicle has run out. I feel that I am treated fairly and This is the first dealership that I have continued using for service after the warranty of my vehicle has run out. I feel that I am treated fairly and that the service on the car is really required and never trumped up. In short, I trust the department, particularly the service manager. More

Oil and winter tire change All went as planned, no extra cost, on time and excellent customer service. Thanks, Good Job Guys!!! what else can I say? I will be back!!! H All went as planned, no extra cost, on time and excellent customer service. Thanks, Good Job Guys!!! what else can I say? I will be back!!! Homer Pena More

Efficient regular service and addressing recall issue. From the time I drove my car into the service area, staff were friendly and efficient. Waited while the service was done in a comfortable waiting room From the time I drove my car into the service area, staff were friendly and efficient. Waited while the service was done in a comfortable waiting room with complementary beverages. Reviewed what had been done -- and there's nothing anticipated until I make my next appointment in November. More

Tire repair Very obliging customer service staff. Pleasant, courteous, very helpful and considerate. Couldn't get over how fast the employees at the desk moved fr Very obliging customer service staff. Pleasant, courteous, very helpful and considerate. Couldn't get over how fast the employees at the desk moved from task to task! More