Budds' Subaru

Lacking attention to detail, not helpful The last few services (30k & 40k) my tire pressure was REDUCED to “proper OEM tire pressure” which would be fine if the tires were OEM. The WRX & STi The last few services (30k & 40k) my tire pressure was REDUCED to “proper OEM tire pressure” which would be fine if the tires were OEM. The WRX & STi come with high performance summer tires, so everyone that owns these vehicles will have different winter setups. My 40K service (most recent), I was told there was “slight camber and tires are wearing on the outside edges” which I reminded them AGAIN that it was the wrong tire pressure and their fault. All I was told is “I will inform the service guys” so yeah I’m not too impressed. My 20K service I had another issue one of my side skirts was hit by a soccer ball and fell off. They refused to reinstall it because it was “missing a few clips and might not hold” so I researched a place to get the plastic clips moulded/welded on so that I wouldn’t be driving around without a side skirt. Returned to the dealership and asked them to reinstall it. Much debate was given and informed it “might not hold” despite a few missing clips and the rest were fine. They reluctantly installed and it has held up perfectly fine through all seasons for 20k. Not impressed. More

Service of Forester We had a block heater installed in our '10 Forester on Dec 24/18. The install took longer than expected but we were kept informed and comfortable. The We had a block heater installed in our '10 Forester on Dec 24/18. The install took longer than expected but we were kept informed and comfortable. The technician was thorough and noted a number of smaller items to be dealt with in the future. Because the estimated time was longer we were offered a price break on the final tally. Service has always been fantastic at Budd's Subaru and Aaron Jeremie's personable attention to our visits is greatly appreciated! More

Purchase of new Forester Earlier this month, we got our new 2019 Forester which we had booked through Keith. This is our 3rd Subaru purchased at Budds Subaru dealership and 2n Earlier this month, we got our new 2019 Forester which we had booked through Keith. This is our 3rd Subaru purchased at Budds Subaru dealership and 2nd through Keith. Keith was very helpful and kept me updated about the shipment status of the car from Japan. During delivery, he patiently, explained details of new features of the car. I had been dealing with Budds Subaru since purchase of 1st car in 2002 and have got my cars serviced though this dealership only, even after expiry of car warranty. I have found the service staff very courteous and helpful. Thanks Budds Subaru Alok Sinha More

Great experience as always Just leased our fifth Subaru Outback, the last four working with Budd's and Keith. Obviously since we keep going back to Subaru we have been very sati Just leased our fifth Subaru Outback, the last four working with Budd's and Keith. Obviously since we keep going back to Subaru we have been very satisfied with our vehicles and working with Keith has been a very pleasant, informative and worthwhile experience. Keith takes the time to understand our needs and really helps us in deciding which vehicle package would work for us. We have had all our vehicles serviced at Budds and are very pleased with the standard of service and professionalism of all the staff at the dealership. More

New winter tires Great service getting the tires on. Was on time and finished before I thought they would be. The service rep gave me information about a rebate he tho Great service getting the tires on. Was on time and finished before I thought they would be. The service rep gave me information about a rebate he thought was still available and it was-would never have known about it! Car washed without asking!! More

Great! Staff at the service reception desk and staff answering the phone have been very professional. The service staff also were helpful in clearing up a fe Staff at the service reception desk and staff answering the phone have been very professional. The service staff also were helpful in clearing up a few minor items at spur of the moment. Looking forward to the regular services. More

First vehicle purchase This was my first time purchasing a new vehicle. Keith was a great help every step of the way. His knowledge of not only Subaru products but other com This was my first time purchasing a new vehicle. Keith was a great help every step of the way. His knowledge of not only Subaru products but other company comparables made me certain I made the right choice in buying a Subaru. I would highly recommend both Keith and Budds Subaru to anyone in the market for a new car. More

Excellent service Richard Munt is excellent, very professional, Goes above and beyond to help you. Offered to drive my winter tires to my home to help me out. Thank Richard Munt is excellent, very professional, Goes above and beyond to help you. Offered to drive my winter tires to my home to help me out. Thank you, Evis More

New Forester Purchase I've dealing with this dealership for 7 years and each experience has met or exceeded expectations. George Ang handled the most recent sale and paper I've dealing with this dealership for 7 years and each experience has met or exceeded expectations. George Ang handled the most recent sale and paperwork efficiently and kept me apprised of deals that would benefit me. Erik Smith also contributed to the positive experience. My regular service visits have been handled efficiently and I am always kept informed. Of course, the vehicles are very reliable as well. More

No hassle, professional sales I bought my Subaru Legacy from Will Hooper based on a recommendation from my Parents who also bought a hatchback from him before. It was an excellent I bought my Subaru Legacy from Will Hooper based on a recommendation from my Parents who also bought a hatchback from him before. It was an excellent experience - Will was very professional and took care of all our needs and questions. Would definitely recommend buying a car from him. More