Budds' Imported Cars

Good service Initially called to book a service appt as alert had come on car, only to be told service is not covered as 1 yr since purchase hasnt passed- that sho Initially called to book a service appt as alert had come on car, only to be told service is not covered as 1 yr since purchase hasnt passed- that should have been communicated at time of booking. Left and rebooked for September. Pulled into service area where 2 employees looked at me and continued chatting however were quick to greet the gentleman who pulled up behind me afterwards. I was finally taken inside and met with annette who was friendly and understanding (as i explained having to leave the first time). She made note that i had to leave soon to pick up my daughter.. the service took less time than expected! So although i wasnt too happy at first.. the actual service and annette helped to turn that around More

Excellent Service From reception to delivery of serviced car, Tyler made this an enjoyable and informative experience. As usual, he was very helpful and inspired confid From reception to delivery of serviced car, Tyler made this an enjoyable and informative experience. As usual, he was very helpful and inspired confidence in the service. Rental car was seamless. More

Purchase The experience was great , from the first time I walked through the doors and was greeted by Johnathon. I explain to him what we were looking for , The experience was great , from the first time I walked through the doors and was greeted by Johnathon. I explain to him what we were looking for , and immediately had suggestions to suit our needs. Even a few changes that we had to make to the vehicle ,He was very dominating to see that everything was done to keep our pick up date and schedule. Johnathon was very friendly as well as helpful I would recommend them anytime. More

Excellent sales staff We had a very responsive and personable sales rep - Mr. Ray Beck who is and excellent representative for Budds'. Mr. Beck provided was quick to respo We had a very responsive and personable sales rep - Mr. Ray Beck who is and excellent representative for Budds'. Mr. Beck provided was quick to respond to initial internet enquiries and to follow up with pre-sale information on the vehicle and accessories that we wanted. Mr. Beck was forthright and open as well as extremely well informed . Always polite and responsive. We have and will continue to reccommend Budds' to our friends and neighbours. More

Extraordinary The new facility , the service advisor ( Annette Kuchciak ) and the service were all over my expectation and I am deeply impressed. Great experience The new facility , the service advisor ( Annette Kuchciak ) and the service were all over my expectation and I am deeply impressed. Great experience , money and time well spent More

Poor service I leased a Jaguar this year from Budd’s. Hard to believe how I have been treated ever since I took possession. There has been a number of issues with I leased a Jaguar this year from Budd’s. Hard to believe how I have been treated ever since I took possession. There has been a number of issues with the vehicle and every time I try to contact them, I get no response back. Here is a good example.... there was something that came loose in the wheel well. I tried to contact them but they never got back to me. Believe it or not, I took it to my old dealership and they repaired it for no charge. Many of the extra features that I paid big money for are either not functioning or not functioning properly. No response back, so I have learned to just live with. From my experience so far, I would certainly not recommend doing business with them. More

Exceptional Service It was pleasure dealing with my service advisor Ryan Gouveia. He mentioned 2 recalls on my 2018 Velar. As a result it was a long service. However I di It was pleasure dealing with my service advisor Ryan Gouveia. He mentioned 2 recalls on my 2018 Velar. As a result it was a long service. However I didn't have to wait at the dealership since I was provided with a shuttle service back to my house. Overall, it was great experience and the first service was complimentary which I was not aware of, until I went back to my pick up my vehicle. More

Superior Service Went in for my 2nd Land Rover and had the pleasure of working with Dominic. After test driving 3 new cars - I settled on another Evoque - love it! D Went in for my 2nd Land Rover and had the pleasure of working with Dominic. After test driving 3 new cars - I settled on another Evoque - love it! Dominic was patient, professional and has gone above & beyond for me. A great experience! Thank you Dominic ....and thank you Matt in the Finance Dept - always so friendly! Superior service ....such gentleman! More

Very good It was great service. They came on time to pick and drop the vehicle. They did a good job. One year old jaguar looks like the brand new after service. It was great service. They came on time to pick and drop the vehicle. They did a good job. One year old jaguar looks like the brand new after service. More

Exceptional service Engine grenaded- out of warranty- excellent advice service and help. All the staff were so helpful. Thanks to Bill (service manager)- Tyler- and of c Engine grenaded- out of warranty- excellent advice service and help. All the staff were so helpful. Thanks to Bill (service manager)- Tyler- and of course the tech Joel. More