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Budds' BMW Oakville

Oakville, ON

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704 Reviews

2454 South Service Road West

Oakville, ON

L6L 5M9

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704 Reviews of Budds' BMW Oakville

October 12, 2018

Very bad customer service I’m really disappointed with BMW in general and specially Budd BMW. This is my first BMW as well my last one . When they want to sell , they call u ev More

by Jennynguyen
Recommend Dealer
No
Employees Worked With
Joe Pagliaro
Oct 30, 2018 -

Budds' BMW Oakville responded

Hello Jenny, thank you for reaching out to us. We have been in personal contact with you multiple times in regards to your concerns. As already suggested to you, your purchasing dealership may have more insight into assistance with your concerns in regards to their sales practices. Budds' can not speak to your experience with them, as we are a different dealership and did not sell you your car.

October 09, 2018

Went in for recalls Had two recalls that needed done - drove in at 7:50 am, no one said hi or acknowledged me, there was a nice big dog in the waiting room that all the s More

by DC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Raja R
Oct 27, 2018 -

Budds' BMW Oakville responded

Hello DC, My name is Shannon Wilkie and I am the Client Care Representative for The Budds' Group. I would like to speak with you in regards to your visit, I sincerely apologize it was not up to our high standards. Please feel free to email me at swilkie@buddsfaily.com if you would like to discuss things further. Thank you.

October 03, 2018

Wonderful to work with! Moe at Budd's BMW in Oakville was wonderful to work with in getting the car that works best for our family. I was very happy that he was able to work More

by MFan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moe Kassab
Oct 23, 2018 -

Budds' BMW Oakville responded

Mfan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Budds' BMW Oakville.

October 03, 2018

Very patient and understanding to what I needed Did not feel any pressure to make a purchase, but felt well informed to allow me to make the right decision for what I needed and wanted for my next v More

by Matt Sloan Real Estate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moe Kassab
Oct 23, 2018 -

Budds' BMW Oakville responded

Matt Sloan Real Estate, thank you for your kind review; we are happy to pass along your comments to the team here at Budds' BMW Oakville!

October 03, 2018

It was a very pleasant experience, My daughter and I arrived at the dealership and we were greeted in a very friendly and professional manners, we were guided through the process of lea More

by Shawshaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Scarfo, Jason Celi, Mike Podsiadlo
Oct 23, 2018 -

Budds' BMW Oakville responded

Shawshaw, we are so pleased you enjoyed your visit to Budds' BMW Oakville! We do hope we can be of assistance in the future. Take care!

October 02, 2018

Great experience! Moe is a great straight forward sales rep...Not pushy. Well informed. Third car I've bought from him in three years. Total professional who I would More

by luganospizza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moe Kassab
Oct 23, 2018 -

Budds' BMW Oakville responded

Luganospizza, thank you for sharing your positive experience!

October 02, 2018

Best-in-class Sales Experience Moe demonstrated exactly what you expect from a dealership experience. He focuses on understanding your needs and asking the required questions to hel More

by ELVelasco
Recommend Dealer
Yes
Employees Worked With
Moe Kassab
Oct 23, 2018 -

Budds' BMW Oakville responded

Good morning ElVelasco, Thank you so much for taking the time to share your experience with us! We will be sure to share your feedback with Moe and our team. Take care.

September 30, 2018

Very helpful staff Staff was very helpful, so choose the right BMW was a great experience for me. Leslie and Michael were very friendly and helpful to me. More

by Jimmy 10th
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael McGill , Leslie Livingstone
Oct 23, 2018 -

Budds' BMW Oakville responded

Jimmy 10th, thank you for your kind words and this wonderful review!

September 28, 2018

Budds BMW service Excellent service as always. Friendly, efficient, scheduled us in on very short notice. Kept us informed of progress, and were helpful in shuttling us More

by myb
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raja R
Oct 23, 2018 -

Budds' BMW Oakville responded

Myb, thank you for sharing your positive experience! We're looking forward to your next visit with us!

September 27, 2018

Recall Service Friendly and courteous. Shuttle to the train station was prompt and the driver very personable. Appointment scheduling was friendly and professiona More

by Recall
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shuttle driver - not sure of his name., Cassandra Gavin
Oct 01, 2018 -

Budds' BMW Oakville responded

Recall, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!

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