Budds' BMW Oakville

BMW Service Had another follow up to a problem that was not completely fixed. It was an anomaly. They took my X3 in right away and gave me a loaner at no charge w Had another follow up to a problem that was not completely fixed. It was an anomaly. They took my X3 in right away and gave me a loaner at no charge while they fixed it. The staff are great at being available and letting you know what is happening day by day. The service person I was dealing with originally was off when my car was ready and another employee took over for the final. Very smooth and personal. Great Service from all yet again! Thank you team BMW for the excellent work and precision serving. More

Software update Great service by the concierge team. Prompt response to my calls. They explained all the work that was needed to be done. Upon completion of the ser Great service by the concierge team. Prompt response to my calls. They explained all the work that was needed to be done. Upon completion of the service, the paperwork was thorough and very explicit. More

Warranty Service Jenny was very attentive and professional. I was quite pleased with the follow up and pick up details. I've dealt with her in the past and she has a Jenny was very attentive and professional. I was quite pleased with the follow up and pick up details. I've dealt with her in the past and she has always been helpful. More

Expensive I had a drive train malfunction issue and got it fixed hopefully no issues service was fine but i originally gave it in for diagnosis and approved 164 I had a drive train malfunction issue and got it fixed hopefully no issues service was fine but i originally gave it in for diagnosis and approved 164 dollar for diagnosis , one hour that is just too much . Above all , I got the car fixed same location and another 1000 dollars , i asked to if they could waive the diagnosis fee (which mercedez generally does if you get it repaired at their service center ) but there was absolute NO . i think that is a rip off. i will recommend if you really need to go there More

Exactly the service experience one would want From.booking the service at a time convenient for me, through to timely updates and clear list of work needed and done. This is the service experience From.booking the service at a time convenient for me, through to timely updates and clear list of work needed and done. This is the service experience you want to have. More

Tires and spa The experience at Budd’s was good. I was in and out relatively quickly and everything was well organized. Everything was completed in estimated time The experience at Budd’s was good. I was in and out relatively quickly and everything was well organized. Everything was completed in estimated time. My service advisor was very difficult to understand as English is not his first language and his accent is very strong. Instead of calling my name to see me in the waiting area, he called my phone. Very odd and unusual for Budds. More

Tires and Spa = Awesome experience No issues at this dealership and customer service. Always pleasant. Very well organized. Keep it up. I have been coming to this dealership for the No issues at this dealership and customer service. Always pleasant. Very well organized. Keep it up. I have been coming to this dealership for the last 15 years. More

Quick alignment.... in and out The job was easy enough. Overall experience was great. Car was taken in on time I asked for it to be done sooner because I had another appointment lat The job was easy enough. Overall experience was great. Car was taken in on time I asked for it to be done sooner because I had another appointment later in the day. The dealership was able to accommodate. very helpful More

Execllent and Friendly Service Booked my car for it's yearly check up and with the excellent service from Michele the task was completed from reception to the delivery of the car. Booked my car for it's yearly check up and with the excellent service from Michele the task was completed from reception to the delivery of the car. More