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Budds' BMW Oakville

Oakville, ON

3.3
706 Reviews

2454 South Service Road West

Oakville, ON

L6L 5M9

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706 Reviews of Budds' BMW Oakville

April 19, 2019

BMW Service Had another follow up to a problem that was not completely fixed. It was an anomaly. They took my X3 in right away and gave me a loaner at no charge w More

by AmandasX3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Madelyn Richard, Raja R, Rob Stahr
Apr 25, 2019 -

Budds' BMW Oakville responded

Amandasx3, thank you for your kind words and this wonderful review!

April 19, 2019

Software update Great service by the concierge team. Prompt response to my calls. They explained all the work that was needed to be done. Upon completion of the ser More

by Antonietta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Podsiadlo, Moe Kassab, Jenny Beaudrie, Michelle Atkinson
Apr 25, 2019 -

Budds' BMW Oakville responded

Antonietta, we are so happy to read such a great review about Budds' BMW Oakville!

April 18, 2019

Warranty Service Jenny was very attentive and professional. I was quite pleased with the follow up and pick up details. I've dealt with her in the past and she has a More

by M4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Beaudrie, Raja R
Apr 25, 2019 -

Budds' BMW Oakville responded

Hello M4, thank you; we appreciate your feedback!

April 18, 2019

Expensive I had a drive train malfunction issue and got it fixed hopefully no issues service was fine but i originally gave it in for diagnosis and approved 164 More

by Azeem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hao Xu
Apr 25, 2019 -

Budds' BMW Oakville responded

Hello Azeem, the diagnostic rate here at Budds' is a standard flat rate for 1 hour diagnosis required for our technician to look at your vehicle. Additional hours may be required to complete any repairs. Parts costs are not included in this price point. If you have questions please feel free to reach out to your Advisor.

April 17, 2019

Exactly the service experience one would want From.booking the service at a time convenient for me, through to timely updates and clear list of work needed and done. This is the service experience More

by Sahota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff Fraser , Jenny Beaudrie
Apr 25, 2019 -

Budds' BMW Oakville responded

Sahota, thank you so much for your high rating!

April 16, 2019

Tires and spa The experience at Budd’s was good. I was in and out relatively quickly and everything was well organized. Everything was completed in estimated time More

by RickA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Scarfo, Raja R
Apr 22, 2019 -

Budds' BMW Oakville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 16, 2019

Tires and Spa = Awesome experience No issues at this dealership and customer service. Always pleasant. Very well organized. Keep it up. I have been coming to this dealership for the More

by Sweta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raja R
Apr 22, 2019 -

Budds' BMW Oakville responded

Sweta, thank you for your kind review; we are happy to pass along your comments to the team here at Budds' BMW Oakville!

April 16, 2019

Quick alignment.... in and out The job was easy enough. Overall experience was great. Car was taken in on time I asked for it to be done sooner because I had another appointment lat More

by mirzayasir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Stahr
Apr 22, 2019 -

Budds' BMW Oakville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 15, 2019

Excellent Customer Experience and attention to detail Raj was extremely helpful and took his time to understand my service concerns. More importantly he made sure sure I fully understood the results befo More

by Alnoor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The foreman was outstanding. Sorry I forgot his name. , Raja R
April 12, 2019

Execllent and Friendly Service Booked my car for it's yearly check up and with the excellent service from Michele the task was completed from reception to the delivery of the car. More

by T King
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff Fraser , Kyle Rutty, Mike Podsiadlo, Rob Werstroh, Joelene Crook, Michelle Atkinson
Apr 16, 2019 -

Budds' BMW Oakville responded

T King, thanks for your praise and kind comments about our team.

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