Budds' BMW Oakville

Car with inadequate/poor tires. Dealerships does not help We needed to change at least 7-8 tires. They are of very poor quality. The dealership does not help in any way. I am very disappointed with both the b We needed to change at least 7-8 tires. They are of very poor quality. The dealership does not help in any way. I am very disappointed with both the brand and dealership. More

Great team & Great Service. Budds Team is very professional and accommodating. Service was completed quickly. I have been a Budds customer for 20 Years and have always been taken Budds Team is very professional and accommodating. Service was completed quickly. I have been a Budds customer for 20 Years and have always been taken care of from Sales to Service. Thanks VirginaC More

The dealership to go to Fast, courteous service. Keep you appraised of your vehicle. Was able to have my vehicle serviced while I test drove a few others to consider for my n Fast, courteous service. Keep you appraised of your vehicle. Was able to have my vehicle serviced while I test drove a few others to consider for my new lease. Made great use of my time on the weekend. More

Prompt service Professional service provided by a team of friendly staff. A pleasure to deal with Budds' BMW. Although its a bit far from my house, I prefer to go to Professional service provided by a team of friendly staff. A pleasure to deal with Budds' BMW. Although its a bit far from my house, I prefer to go to this dealership. More

X3 service Brought my X3 for scheduled oil change. Booking was easy. Alex explained what needed to be done. Shuttle service was great, drop off and pick up was Brought my X3 for scheduled oil change. Booking was easy. Alex explained what needed to be done. Shuttle service was great, drop off and pick up was prompt. More

Thé right impression at first look I was going in yours dealership from about 400 km to look at the car I knew you had I was met with the salesman I had talk on the phone before and h I was going in yours dealership from about 400 km to look at the car I knew you had I was met with the salesman I had talk on the phone before and he took the time to show me the car I was therefore even if he knew I was from out of town The deal was fair enough that I bought the car and preparation was fast More

EMERGENCY SERVICE I was traveling through Ontario Ca. when I picked up a nail in a brand new tire. I just wanted it repaired so I could get to my next stop in Chicago, I was traveling through Ontario Ca. when I picked up a nail in a brand new tire. I just wanted it repaired so I could get to my next stop in Chicago, John Parker, the service manager sensed the urgency and took such good care of me. I can't think him and the service department enough for getting me back on the road quickly. THANK YOU SO MUCH, BILL B PARK CITY, UT. USA More

don't trust this dealership On Mar 2nd 2019, my wife and I came to this dealership meeting with salesperson Corey for leasing a BMW X3 under my company's name, we chose the most On Mar 2nd 2019, my wife and I came to this dealership meeting with salesperson Corey for leasing a BMW X3 under my company's name, we chose the most basic X3 only with two features: one is trailer hitch and another one is adjustable back row seat, then I was asked to pay $1000 deposit by the financial manager Michael. In front of my wife, Michael promised that if this application is not approved, my deposit will be refunded, so I paid the $1000 without hesitation. The next Monday Michael told me BMW FS didn't approve my application, so I wrote an email to Michael on March 7th asking deposit refund, a few days later Corey called me saying it is the management's decision to hold my deposit as credit for the future purchase, he asked to find a co-signer to try. I was not happy but the deposit was already at their hand. To save this $1000 I asked my dad overseas to fill out an application under his name, which was later accepted with paying much more down payment. However, three days before picking up the vehicle, Corey sent me an email asking my Dad to be onsite, but my Dad was not here in Canada, they should have told me earlier! On Apr 18 Corey told me that there is no other alternate way and I have to find another co-signer, which I couldn’t, so I asked for refund again. On Apr 26, Michael replied me that they will be keeping my deposit until I pick up the vehicle, or they sell the vehicle and are able to measure possible loss. At which time they will refund the difference, if there is any. I then filed a complaint to OMVIC around 2:30pm on Apr 26, one hour later, a lady named Taylor from OMIVC called me saying she looked at my case and she think the dealer should fully refund me, this case was then assigned to another lady, a few days later this lady told me that she has contacted the dealer but they refused to refund, OMVIC is not a court and they cannot force the dealer to do refund, she suggested to seek legal advice. I’m not able to find any more co-signer now, and I'm fed up by their despicable sales strategy. I want my deposit back! More

My Experience with Budds BMW Service and Parts Ive been a Budds Bmw client for 6 years now with 4 different Bmws. Overall I have been taken care of in 5 star form by all parties but wanted to revi Ive been a Budds Bmw client for 6 years now with 4 different Bmws. Overall I have been taken care of in 5 star form by all parties but wanted to review 2 in particular that stand out from the crowd and make my experience incredible in all aspects at Budds BMW Steve Springgay; Steve is the only source you need for parts!! Always over the top service with immediate responses and opinions. I have gone through after market performance/cosmetic upgrades on my 435, M4 and most recent Dinan upgrades to my current X5M and Steve has been a pleasure and joy to work with. Any part you need for your BMW, no questions Steve is your guy!! Joelene Crook; My only contact needed at the service end of things for my cars. Joelene always, ALWAYS, goes over the top for myself and my family and ensures we are treated like gold every time we come to budds. Joelene by far makes my car service experience a breeze. More

Felt like a King Great service, the best car buying experience I've had. Will buy again from Budd's BMW. My rep, Mushtaq was awesome. Jacqui Blinston was a pleasure Great service, the best car buying experience I've had. Will buy again from Budd's BMW. My rep, Mushtaq was awesome. Jacqui Blinston was a pleasure to deal with as well. More